564 black ink cartridge

Sombody HELP!  In 3 days, I bought 6 ink cartridges black to fit the task of black ink with an emblem of the bowtie and none of them fit and they all have a Pentagon inside on the cartridge. The outside has NO photo of Pentagon or bow tie or a word on the boxes. They all came from different stores and HP. How can I tell from the outside of the box if it contains a black bowrie or the Pentagon black cartridge? I'm broke. Cannot afford another mistake.

page here can help.  The cartrdige you need is the photo cartrdige, he won't say black anywhere on the packaging.  (The previous packaging that says black picture was confused people who needed a black cartrdige).

I've seen a few suggestions from the people of HP in the forum to Contact HP, they can provide replacements, even though most of the cases that I remember was for users who need black but got photo cartrdiges.

Tags: HP Printers

Similar Questions

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