5742 HPOficejet e-all-in-one: retain default printer Fax and Photo paper tray

Hello.

The printer keeps failing for FAX and paper in the photo tray.  How can I fix this in windows Vista?

Hello @Vanessa3,

Welcome to the Forums of HP Support!

I understand that when you print from your Windows Vista-based computer to your HP Officejet 5742 e-all-in-one printer the screen 'Fax' is popping up and the incorrect paper tray / support is selected. I would like to help you today to address these issues. If the "Send faxes" window appears only when you print to a specific program, there is probably a setting must be adjusted under this specific programme. If this is the case, what program are you a victim of problems when printing?  If the 'Send of Fax' window is popping up under all programs that you print from your computer, it is likely that the wrong printer is selected as the default printer in the printers and devices window. Can I please you follow the steps below to fix this problem.

Set the default printer:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one. This printer should display a green check mark above to indicate that it is the default printer.
  4. If your Fax-HP Officejet 5742 e-all-in-one shows like check mark on this subject, please right click on HP Officejet 5742 e-all-in-one (printer) and left click on "default".

Once the correct printer has been confirmed as the default printer please test print to confirm that the 'Fax' problem is solved.

Once solve us the problem of Fax, we will be able to adjust your print settings to confirm that your printer is configured to print on the correct paper and with appropriate support tray.

How to check the paper tray settings:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one
  4. Right click on the HP Officejet
  5. Left click on Printing Preferences
  6. On the paper/quality tab, make sure that the Paper Source is set to main tray
  7. Also, ensure that the media is set on plain white paper (if that's what you print on)
  8. Click apply and OK
  9. Close the Printers folder
  10. Try to print a document to confirm that your HP Officejet prints from the correct tray.

Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

Tags: HP Printers

Similar Questions

  • HP Photosmart C3180 all-in-One does not scroll on glossy photo paper

    Printer all-in-one HP C 3180 will not take paper glossy photo Copier. I hear the gears rolling, but it doesn't pull in the worksheet. It will take regular paper and Matt paper thick. I use only HP advanced photo copy paper. Are there adjustments for scrolling? Any help would be appreciated.

    I was able to identify the problem and solve it somewhat. Settings of the printers were very good; no paper jam, etc.  It is the rear access door.

    Glossy paper would not scroll until I pushed on the RAD. I just have to hold it down until the paper begins to scroll, so I withdraw my hand. Find out where the problem is I should be able to jimmy-rig it (ahh... Yes, duct tape!) to hold in the FDR. Nevertheless, Cheetah12, I appreciate your suggestions.

    alpha2566

  • ENVY 4500 - e-all-in-one: get the printer connected and online

    I just bought a HP ENVY 450 e-all-in-one printer and followed all the instructions. Now when I try to print anything, I like the printer if 'offline '. When I IM in devices and printers, the printer appears as offline and not connected. How to make it online and functional?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • 6520 printer all in one, do not pick up the photo paper

    Hello, bought 2 hours there, everything was going great, wifi connected, etc etc, but I can't change my phone Android to Portrait photo printing and also the printer will only print to A4 paper tray.  I have only 4 sheets of photo paper to play with, because they do not weigh enough to be recognized?  All/any help would be appreciated.

    Hello cassie118,

    Welcome to the Forums of HP Support!

    I see that you're looking to print photos from your Android phone, something that you have done since the printer was purchased, but until recently you could not.

    What is the version of the operating system installed on the Android? Also, what are you trying to print from the Gallery of media on the phone, an E-mail, an App, etc.?

    Try to print the photo of HP ePrint App. This can be downloaded for the game store.

    This guide: loading plain paper, Photo paper and envelopes, is just for a quick review to make sure that the photo paper is loaded correctly. He should choose the paper, even when only a single sheet is loaded.

  • Photosmart 5510e all-in-one: how to print using legal size paper on my 5510e

    H0w print using legal size paper on my5510e

    CanuckRobroy

    Excellent.

    I just edit my previous post.

    The Council is essentially the same, although because of the differences in the operating system, the details of how the 'preferences' are handled and presented are indeed different.

    I am very pleased that it's done.

    Good impression.

    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

    I am happy to provide assistance on behalf of HP. I do not work for HP.

  • PSC 1600 all-in-one does not print because of false paper jam

    The printer will print not a WORD doc due to a false paper jam.  It will print a scanned doc that proves that there is no paper jam. The document remains in Quebec, and when I click on the printer icon, and open the folder it says "paper jam".   How can I get the printer to recognize that there is no paper jam?  Operating system is VISTA.

    Try to uninstall and reinstall your software. Before you do, try to restart your computer and try again to print.

  • PRI all-in-one HP Deskjet 3520: Deskjet 3520 printer all-in-one copy, but will scan and print computer

    This printer has always worked well... used only occasionally. The cartridges are fine.  Everything prints out fine computer, it scans very well, but does not copy.  Looks like it's copy, but shot out a blank page.

    Welcome to the HP community @273frustrated,.

    I understand that your 3520 Deskjet is no copy making more correctly however, you can print and scan without a problem. I will do my best to help! I might be far away but I suspect that there could be a problem with the printhead and it printing black ink. I say this because when you print from your computer, normally the ink colors mix to create a composite black, and when you print copies, it's only the black ink cartridge that is used.

    I want you to try a power reset and make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

    Turn on the printer.
    With the printer, unplug the power cord at the back of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the unit.
    If the printer does not by itself, press the Power button to turn it on.

    Please also try the procedure described in this guide and get back to me with the results when you're done and I hope that we can reach a resolution!

    Testify of my answer by hitting the thumbs up below and press the button "accept as Solution" if I have you helped a resolution!

    I hope this helps you!

  • My Officejet 6500 E709 all in one will not print black.

    My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

    Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

    Hope this helps you with your problem.

  • Want to 4500 All in One Printer: Envy 4500 and Photo paper

    Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?

    Hi @kpdevlin,

    Welcome to the Forums of HP Support!

    I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

    Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

    Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

    You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.

    Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.

    In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • My HP Photosmart C5180 all-in-one will not print text correctly in black, color print very well.

    My HP Photosmart C5180 all-in-One does not print black without be eliminated text or streaks in the text. Will print fine text color.

    Have tried all the "patches" you list and much more. The printer prints fine on my old PC Windows XP and worked fine on my

    new PC using Windows 7 until recently.

    Please don't tell me to... Reinstall, download the new driver, install the new cartridge, clean align the print heads, different paper or go to 'solutions '... Etc... Etc.  I HAVE ALREADY BEEN THERE AND DONE THAT!

    Everything you "patches" end with 'the unit of service... " WHAT IN THE WORLD WHAT THAT MEANS!

    This has been a nice printer for more than 5 years, but is somewhat glitch spoil me when using the BLACK INK?

    Gordon,

    Thanks for the reply, expecting not one, but what you say is all that we need to buy another printer if we did all the "fixes", etc... etc. you know that take a printer to a repair shop will cost more

    then buy a new one.

    It was stupid of saying me to check on the warraty of HP page when I already told you that the unit is 5 years old.

    But don't thank you for the reply... even if it was a joke!

  • HP C4280 all-in-One will not print photos on any HP photo paper

    HP C4280 all-in-One will not print color or B & W photos on photo paper.  Color and B & W photos on plain paper prints.  It is used to print normally on all documents.  No change, I am aware of cause this malfunction.  Any suggestions?

    Open your printers folder and right-click on the printer and review the printing preferences. Set the media media photo here and in the application you are printing from. When you say that it will not be printed on photographic support what do you mean... the page is white? the quality is bad?

  • Photosmart premium 3-all-in-one does not print black ink

    My C310 series 3-all-in-one hp photosmart print no black ink on the page.  The cartridge is new, and all ink cartridges are full.  The printer is 3 years, just one month out of warranty.  I downloaded all the updates, I'm sure and went to the website of hp troubleshooting page.  I followed all directions, twice and still no black printing.  Please help, I don't want to buy a new printer!

    Under Tools, I see only "Clean cartridges" not "clean print head."

    When I chose "Clean cartridges" twice, black ink printed!  Hooray! Once I have this post, hopefully get back to the page to say the problem is "solved"!

    Oh, while I have you on the line, while the cartridges were being cleaned, I got a message saying that I had to download the latest hp drivers, because those I have is not compatible with this version of Windows.  However, I download the latest drivers for 8.1 from your web site when I had a terrible paper jam.  After that I downloaded the latest drivers, this problem has been resolved.  But, given that I get this message re incompatibility, I need to re-download?  It was only a couple of weeks (up to three) that I downloaded the drivers.

    Thank you once again!

  • HP 1315xi all in one will not print.

    Recently had to wipe my hard drive and reinstall everything.  I use Windows 7 (64-bit), and my all-in-one does not print anything from the computer.

    I downloaded the latest driver for the 1315 all in one series (AIO_CDB_NonNet_Full_Win_WW_130_141.exe) from the Web site.  After that several unsuccessful attempts installation, following the troubleshooting guide, I was finally able to have it installed, but it still does not print.  It will scan and copy, but not reading as a printer.

    Help, please.

    Hello althor1170

    It seems to be a problem with the computer and the printer communicate with each other. Have you tried another USB cable or port? Have you tried setting the printer wireless or network? If he works on the network, then the problem is with the USB cable or port. You are using a USB hub?

  • All-in - one C6100 HP turns on and off several times

    All-in - one C6100 HP turns on and turns off repeatedly. Error message, use no power cord to turn off.

    Hi Rainbow 7000

    Thank you for your help. I found a solution to reset the printer memory.

    Unplug the power cable from the printer, press and hold #and 6 all by plugging the power cord.

    If the printer turns off and then turn on the printer, it will take time to complete the process of preparation.

    Kind regards

    AJ10

  • My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

    My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

    Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.

Maybe you are looking for

  • Tecra M5 PTM51E: Toshiba Power Saver for VISTA?

    I'm running Vista RC2 (Build 5744) on a Tecra M5 (UK PTM 51(f)) and it is amazingingly stable after updatethe standard video driver. Update nvidia driver is great and works very good systems (!) A number of vista drivers is available at the United St

  • Home and past Apps key lag

    Hello, I received a z2 this week and everything works fine just this annoying issue. In-house applications and recent press the keys on the screen are lag. Sometimes they work well, most of the time they lag. The phone comes with 4.4.2.314 "and the q

  • Enter name SSID of evil

    I tried to configure HP C7280 sister for wireless printing.  He finds the router, but I can't type the SSID name because the random letters and numbers keep popping up during the process.  I can't stop this irratic behavior.  Any suggestions on how c

  • Can I use my Xbox 360 with my Pc official wheel?

    Hello I was just wondering wether I would be able to use my official wheel xbox 360 with my pc, I know you can use xbox 360 controllers once you buy the adapter, but the adapter would work with my wheel? Thank you

  • Adjustment of Volume of blackBerry curve 8520 Smartphones

    I can't adjust the volume. By clicking on the right volume changes of headphones to speakers. Any help welcome.