6.2.16: when you try to update Itunes, I get the following error message: "there is a problem with this package of can I install."  A program required for this install to complete could not be run.  Contact your support team / packages vendo

6.2.16: when you try to update ITunes on my Windows laptop, I get the following error message: "there is a problem with this Windows Installer package.  A program required for this teaching to complete could not be run.  Contact your supplier of staff or the package of support ".  There is no associated error code.  I've never had a previous issue with ITunes updates.  Thank you, Debbie

Repair Apple Software Update since the programs & features Panel configuration and then try again.

For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

TT2

Tags: iTunes

Similar Questions

Maybe you are looking for