6 s and Mazda Bluetooth problems iPhone

Hi all, I have an iPhone 6s on 9.2.1 and a 2016 Mazda CX5 Grand Touring with a Bose stereo system. I'm having a problem when playing audio via Bluetooth (music to iTunes, podcasts, etc.) is of poor sound quality, the sound skips to come at random, and it cuts in and out a lot. I don't see a pattern, which means that it seems not cut or jump when there are notifications or other things happening on the phone. I have a Apple Watch, so I wonder if that might have something to do with it. I took the phone to the factory settings and had even Apple replace it entirely and I've set up as a new phone, without result.

When I connect the iPhone to the car via USB, but it's not a solution either because I don't have these audio quality problems:

(1) it always starts playing the same song, when I start the car - the first song in alphabetical order in my music library, and

(2) Apple vocal cards don't play - it interrupts the podcast or lowers the volume of the music, but there is no voice of Siri giving directions.

(3) if I plug the phone immediately when I start the car, it starts playing the radio at incredibly high volume, and then I have to manually select the USB.

None of those are questions if I am connected via Bluetooth.

I had this exact configuration of the watch/phone even on a Honda CRV from 2013 and connected to Bluetooth without any problem all the time I've owned this car. I took the Mazda dealer twice and they say it's a matter of the iPhone. Anyone have any ideas on what is happening and how I can fix this problem?

Plugin problems you describe are a vehicle problem, and how the audio system controls the phone.

The problem with Bluetooth, you said it worked in another vehicle. I understand that Mazda said it was a problem of the iPhone, but most audio problems have to do with the software in the audio system not done to support the version of Bluetooth on the phone. I take back the vehicle to the Mazda and ask if there is a software update to their audio system. You can also look around to see if they had complaints from other users in your area with this vehicle. You can also try to contact Mazda customer service and ask this question.

Tags: iPhone

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