6 s iPhone Bluetooth will pair with El Capitan Mac but does not connect

My employers very kindly gave me a brand new MacBook Pro running the most recent version (10.11.4) of Mac OS X.  What finish set up I need to pair my iPhone staff 6 (running iOS 9.3.1) to the computer I want to use MacID to secure my computer when I'm away from him.  While the phone would pair (pairing being initiated by the Mac) it would be briefly apply status 'connected' before going to "not connected".  When I then tried to establish a connection, I received the following message on the iPhone:

Connection failure

'MacBook Pro' is not supported

and the only option to close this dialog box click the device forget .

I therefore looked on my personal Mac which had previously been paired with the phone to find that he was is no longer listed in the devices Bluetooth, but when I looked in the settings for MacID running on my Mac it says "Looking for iPhone 6 s.  I tried to re-pair 6s iPhone to my personal machine and had the same results.  When I called in my TI guru we tried with his iPhone 6 (also installed 9.3.1) and had the same results.  As it's been a few months since I used MacID on my computer that I don't know when the link has been broken - after an update iOS or OS X update.  Bluetooth linking to my Apple Watch still works perfectly.  I was unable to try this out with any other Mac, I was looking for one with an older version of Mac OS X.

Everyone is aware of this problem or have an idea for a fix?

TIA

An iPhone will not pair Bluetooth with a computer (Mac or Windows) for one use other than personal hotspot and it will only do that if the carrier is supported. However, there are a number of things will be using Bluetooth between the computer and the iPhone where the devices are NOT matched. More information in Bluetooth: why can not connect my iPhone or iPad with another iOS device or my computer?

The following link for MacID support site has instructions on how to do the installation. It requires Bluetooth to be turned on in the computer and the iPhone, but the rest of the configuration/connection is done inside the MacID app on each device, not normal Bluetooth pairing as follows: http://macid.co/help/?c=Setup & sc = Pairing % 20A % 20device

Tags: iPhone

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