6380 wireless scanning problem

I installed the 6380 wireless yesterday and the functions of the printer/scanner worked. (I am running XP).   Today, I can NOT scan to my computer.  Any photo software recognizes the scanner.  The message at the printer said to launch the scan of the PC.  I can't because my pc don't "see" the scanner.   I tried a copy, and it worked.  Therefore, I think that the scanner mechanism works very well.  My pc recognizes again the 6380 as a printer, and I am still able to print to it.  Why I can not scan to it?

If you have a static IP address assigned to the printer, then I think you'll be able to do the scan works, hoowever you can find the hpqiscnapp.exe file in your C:\Program of imaging\Bin HP folder and then double-click the file to start the scan of the computer.

Tags: HP Printers

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