7.0 Firefox crashes at startup (including safe mode) as a standard in Windows XP SP3, even after the clean install user

Hi all

I need help. 7.0 FF crashes at startup / launch every time, even in safe mode of Windows XP.

I've initially automatically upgraded to version 7.0 the FF of the version the latest version 6. This automatic installation crashed, then I downloaded again v7.0.

I uninstalled my existing installation of FF6, including personal settings and ran Setup v7.0. He appeared to install successfully, but crashes at launch. I repeated this process several times with the operating system restarts without success.

I also ran FF in safe mode of Windows XP, but have experienced the same crash at the launch of the application. FF now display only the 'Crash Reporter'.

Reminder:

  • I am running Windows XP Pro SP3 on a computer.
  • The machine is on Tivoli Access Manager (but I choose not to use it)
  • I ran a scan anti-virus AVG Free with no result.
  • I did a scan of MalwareBytes Anti Malware. An infection was detected (since corrected) as follows:

Infected registry data items:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableConfig (Windows.Tool.Disabled)

Please let me know if you need more information.

Any help would be greatly appreciated. Thank you.

========

Crash IDs:

  • Crash ID: bp-5597bbcc-ba4d-4d09-ba9e-2da392110928
  • Crash ID: bp-da02239d-c951-4aaa-8b47-ec5922110928
  • Crash ID: bp-3adc8e1e-f5ea-47dd-8b20-089a82110928

If you completely stop Tivoli, will launch FF 7?
Tivoli is based on the same code as Passlogix v - GO. If it does not work (even paused), it causes a conflict. The purpose of assistance of Mozilla is at the origin of the conflict.

I'm curious to know if the reg key parameters are the same as the post above Associates

The "reg" shift key is probably set your field of business via GPO that prevents you to configure system restore settings. Probably not an "infection" but MalwareBytes can pick it up as a false positve.

Tags: Firefox

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