7.10 Skype crashes when called or calling on Windows 10
After the recent update, Skype has started planting when calling or called.
Here is the error message record:
Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0xe0fafac1
Offset: 0x000b3e28
ID of the process failed: 0x32b0
Start time of application vulnerabilities: 0x01d0ef1d1febf028
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: b4ff52ed-8537-403a-a595-49c9c1a74ab3
Faulting full name of the package:
The text DxDiag file is attached.
I see I'm not the one with this issue, but I wasn't able to find a reason for Skype crashing in my case.
Updated to version 7.11.0.102 solved the problem.
Tags: Skype
Similar Questions
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Hello!
I have a problem, when using Skype and call Skype crashing or Yuri.I surfed on this forum and don't try anything I can, no chance.
So I reinstalled Skype
Remove database db Skype... something.
Updated all my drivers, graphics card, motherboard and so on.
I did a DxDiag file and also looked in the event viewer.
I have Windows 7 as operating system.
Can someone help me? Nothing, that I read in this forum workes for me. Maybe try a different viersion? Someone knows a good version?
Thank you.
Application error:
Log name: Application
Source: Application error
Date: 2015-05-03 20:14:54
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: Harlen-PC
Description:
Name of the failing application: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
The failed module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Offset: 0x00090aec
ID of the process failing: 0x7c0
Start time of application vulnerabilities: 0x01d085cd061c4386
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
The failed module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: 4b9da799-f1c0-11e4-9d94-7824af8cddac
The event XML:http://schemas.Microsoft.com/win/2004/08/events/event"> 1000 2 100 0 x 80000000000000 14898 Application Harlen-PC
Skype.exe
7.4.80.102
55311f54
ntdll.dll
6.1.7601.18798
5507b3e0
c0000005
00090aec
7 c 0
01d085cd061c4386
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\SysWOW64\ntdll.dll
4b9da799-f1c0-11e4-9d94-7824af8cddacApplication Hang:
Log name: Application
Source: Application Hang
Date: 2015-05-03 20:38:07
Event ID: 1002
Task category: (101)
Level: error
Keywords: Classic
User: n/a
Computer: Harlen-PC
Description:
The Skype.exe version 7.4.80.102 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
Process ID: 1724
Start time: 01d085d03af57f35
Time of cancellation: 7
Application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report ID: 87ea31f0-f1c3-11e4-9d94-7824af8cddacThe event XML:
http://schemas.Microsoft.com/win/2004/08/events/event"> 1002 2 101 0 x 80000000000000 14910 Application Harlen-PC
Skype.exe
7.4.80.102
1724
01d085d03af57f35
7
C:\Program Files (x86)\Skype\Phone\Skype.exe
87ea31f0-f1c3-11e4-9d94-7824af8cddac430072006F00730073002D0074006800720065006100640000000000 / Mattias
Hi, thanks for the quick response and I am sorry I haven't checked back.
I have the latest IE, nothing in windows update.
I got everything working properly, he had something to do with the ads. I followed the instructions on this page:
http://www.CNET.com/how-to/how-to-disable-ads-in-Skype/
Thanks for the answer
/ Hallon83
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7.10 Skype crashes when he takes a call to any contact
OK my Skype crashes on call for any contact.
I tried to uninstall/reinstall but still accidents
Event log manager error:
Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0xe0fafac1
Offset: 0x000b3e28
ID of the process failed: 0x10c4
Start time of application vulnerabilities: 0x01d0f4b254c8cdee
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: 15c2f2af-e143-464d-9041-59c2e74069b6
Faulting full name of the package:
ID of the failed package-parent application:Uninstall the virtual video capture device of XSplitBroadcaster
Video Capture sources:
XSplitBroadcaster 0 x 00200000, 0, 1,
You can uninstall this device using this tool to VCamFix:
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Skype crashes when you use everything related to webcam
I just bought a LOGITECH HD WEBCAM C920
When I'm working on Skype, Skype "crash"
Skype crashes when: try to change the picture, trying to change the demo, trying to turn on webcam in Skype call.
The webcam works on ANYTHING els.
Also Skype webcam standart is: IP Webcam JPEG, MJPEG
I think it's something but IDK how to remove...
Make use of this tool VCamFix to remove the Webcam IP and any other virtual video Capture device.
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Skype crashes when I go fullscreen
Title sums it up, my Skype crashes when I go full screen. I got this laptop new 3 days, and it's windows 8.1.
I tried to download and install older versions Skype, but it still crashes despite everything.
It happens whenever I get a call and then go full screen, if I'm not in a Skype call and go full screen it will not crash.
I googled all over, but nobody has a solution.
I hope you guys can help me, thanks!
Try switching your NVIDIA graphic display.
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Skype crashes when opening of cat
Okay, so. I updated my computer, and when I turned on Skype; I continued to get crash reports on it for example "Skype has stopped working, click here to close. Skype crashes when I opened discussions to send/reply to all the messages that I did.
So far, I have:
-Update of Skype
-Uninstalled Skype
I use a Toshiba Satillite running Windows 8.
I checked the error reports and this is what he came;
Name of the failing application: Skype.exe, version: 6.16.0.105, time stamp: 0x536b4342
The failed module name: ntdll.dll, version: 6.2.9200.16912, time stamp: 0x53645e25
Exception code: 0xc0000005
Offset: 0x000593d4
ID of the process failed: 0 x 1278
Start time of application vulnerabilities: 0x01cfb799673b286a
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
The failed module path: C:\windows\SYSTEM32\ntdll.dll
Report ID: bec6a6cb-238c-11e4-befc-7054d27a6c89
Faulting full name of the package:
ID of the failed package-parent application:Also, please update your Windows 8 8.1, you can do so by opening the app Store and selecting "Update to Windows 8.1 free".
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7.13 Skype crashes when I open it!
Please, help me. My Skype crashes when I open it. It falls a GUI where it says, that my Skype has stopped working. I tried to reinstall my Skype, restart the computer, even reinstalling my drivers, still does not properly. And it's true, I tried to update Skype latest version and by the way, my Skype updates automatically
Open this folder, delete the Flash.ocx file and then try to download the latest version of Flash Player from the Adobe site.
C:\Windows\SysWow64\Macromed\Flash\
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Skype crashes when the sponsor or to join a call
I use the latest version of Skype. I can still talk to people by however when I join a call or answer a call my Skype crashes of Instant Messaging. I have the latest updates of windows and using the latest version of Skype.
I am running windows 7.
Thank you.
You probably Evaer Skype recorder installed. This application puts a bad version of the module d3d9.dll in the Skype application folder.
Uninstall Evaer. If it still won't solve the problem, remove the defective d3d9.dll file in this folder:
C:\Program Files (x 86) \Skype\Phone\d3d9.dll
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Skype crashing when I try to write to someone or when I call someone
I have a problem with Skype. When I ry text someone or call them crashes.
Try to update Flash Player for Internet Explorer in the 16.0.0.235 currently latest version:
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7.26 Skype crashes when making and receiving calls
Skype crashes whenever I start a call. I tried the solutions of the other posts. Uninstalled and reinstalled the latest version of Skype. Updated my graphic drivers. But the problem persists.
Someone help meThe problem was with .net 3.5 unchecking and re-check the box in the dialog program and features fixed everything. Thank you for your help.
Someone help me -
Skype crashes when I try to make a call (phone or Skype)
Windows 7
Skype 6.20.0.104 (took place with other recent versions)
Skype crashes during an initial connection attempt. For Skype calls, it usually happens before the start of the video.
- System Uninstall the ASUS Virtual Camera app. This application of virtual video capture is not compatible with Skype.
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Skype crashing when accept / making calls.
Hello
While the title says: whenever I try to accept/make a call, my Skype crashes.
I tried to reinstall Skype, Skype - remove and reinstall...Nothing seems to work.
I have attached the dxdiag because I saw, that it might be useful.Hope that my problem is resolved soon.
Skype crashes because you have Hauppauge and ASUS virtual video capture devices installed.
Video Capture sources:
Capture video Hauppauge Siena 0 x 00200000, 2, 1, ksproxy.ax, 10.00.10240.16384
ASUS GSB 0 x 0, 1, and 00200000 ksproxy.ax, 10.00.10240.16384
Try to uninstall these devices.
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Skype crashing when I call someone my PC freezing everything.
It crashes when I use Skype, I'll copy paste some information here. It works on older versions, but when I update past 6.3 it doesn't let me go.
Time of this report: 07/10/2014, 21:20:01
Computer name: NATHAN-PC
Operating system: Windows 7 Home Premium 64 - bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303) - 2144
Language: English (regional setting: English)
System manufacturer: ASUS
System model: all series
BIOS: BIOS Date: 10/04/13 12:19:42 worm: 04.01
Processor: Intel Core i7-4770 CPU @ 3.40 GHz (8 CPUs), ~3.4GHz
Memory: RAM 12288MB
Available OS memory: 12228MB RAM
Page file: 2864MB used, 21589 MB of available space
Windows Dir: C:\Windows
DirectX version: DirectX 11
DX setup parameters: not found
DPI setting: Using System DPI
System DPI setting: 96 DPI (100%)
DWM DPI Scaling: disabled
DxDiag Version: 6.01.7601.17514 32 bit UnicodeTry to adjust the parameters in the Catalyst Control Center:
-Set all the options in the menu 'Game' Catalyst Control Center 'Application controlled '.
-change the smoothing smooth-vision to use application settings.
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Skype crashing when Webcam using the call/7.5
Yesterday, I upgraded to Skype 7.5.64.102. Since Skype crashes whenever I turn on the webcam (Microsoft LifeCan VX-1000). This only affects the actual camera, microphone included in cam works well, as does the camera when you use other applications.
Your Microsoft LifeCam VX-1000 webcam drivers seem to not be properly installed. The version number of the LcProxy.ax filter is missing.
Video Capture sources:
Microsoft LifeCam VX-1000, 0 x 00200000, 0, 1, LcProxy.ax,.
Try to reinstall the drivers:
https://www.Microsoft.com/hardware/en-GB/d/LifeCam-VX-1000
See this case, similar but with VX-5000 webcam:
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Skype crashes on call 7.10.85.101
Today, I tried to start my Skype and call my friends, but when I try to call Skype falls down.
Someone has an idea how to solve the problem?
Event logs (he translated with google)
Name of application error: Skype.exe Version: 7.10.85.101, time stamp: 0x55e9908a
Name of the error of the module: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
Exception code: 0xe0fafac1
Margin of error: 0 x 00014598
Process ID with error: 0 x 1824
Start the moment of the request with the error: 0x01d0eb240c655765
Demand access with error path: C: \ Program Files (x 86)------Skype-phone------Skype.exe
Path of module error: C: \ Windows-System32------KERNELBASE.dll
Report ID: 5aed0e11-5717-11e5-8288-d05099022e68
Full name of the package with the error:
Package ID request with the error:I contacted the support online, and now it is fixed.
Rather strange is that yesterday, it did not work properly and now it does.
But I'm glad it still works!
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