700-230 envy: envy of 700-230 unknown device

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• HP ENVY 15 Notebook PC: unknown device on PCI Express Root Complex

  Gentlemen.

  Recently bought the HP Envy laptop and upgraded to Windows 10 immediately.

  HP ENVY 15 Notebook PC
  15 - k200na (ENERGY STAR)
  L0C83EA #ABU

  10 64-bit Windows Home

  Device reporting Manager: unknown device on PCI Express Root Complex

  Hardware ID:

  ACPI\VEN_HPQ & DEV_6007
  ACPI\HPQ6007
  * HPQ6007

  have been unable to solve together searched a lot!

  Can you please help.

  Thank you

  Dave

  Hi, Dave:

  You need this driver...

  This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

  File name: sp71811.exe

• Driver for HP Envy 15-j150sr for unknown device ACPI\HPQ6007 on Windows 8.1 (x 64)

  Hello

  I'm looking for a driver for the unknown device ACPI\HPQ6007 on HP ENVY 15 - j150sr for Windows 8.1 64-bit if I need. I upgraded my laptop - replacement SSD HARD drive. I have found information, ACPI\HPQ6007 is associated with HP 3D DriveGuard, which protects the hard drive by parking the heads. But I SSDS, no HARD drive - what's that on your head?)) I tried to install HP 3D DriveGuard for my laptop model and operating system. It did not help, the unknown device remained ACPI\HPQ6007. I don't know what to do about this.

  Hello

  Please try:

  HP 3D DriveGuard Software
     http://ftp.HP.com/pub/SoftPaq/sp61001-61500/sp61291.exe

  Kind regards.

• HP ENVY m6 (m6-1205dx): unknown device on PCI Express Root Complex

  After improving to a fresh 10 windowns a unknown device apeared in the Device Manager. What could be?

  General

  Type of device: other devices

  Manufacuturer: unknown

  Location: on PCI Express Root Complex

  No driver (Code 28)

  Device instance path

  ACPI\HPQ0004\3 & 2411E6FE & 0

  Hardware ID

  ACPI\VEN_HPQ & DEV_0004

  ACPI\HPQ0004

  * HPQ0004

  Hello:

  You need the driver for this device...

  FTP://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe

• Envy for computer laptop 15-ah000na: unknown device ACPI HP envy 15-ah000na REF: M9F50A

  Hello

  Just installed new HDD for a laptop client.  And a clean install of Win10

  HP Envy 15 laptop

  Model: 15-ah000na

  Part number: M9F50A #ABU

  No. SER: CND52867SJ

  The usual controls and following all Windows updates I have 5 unknown as devices below.  Looked for the obvious sources, but cannot identify and find drivers for?  Can anyone help please?

  Thanks Steve

  Other devices-> unknown device 5

  1......
  ACPI\VEN_AMD & DEV_0010
  ACPI\AMD0010
  * AMD0010

  2......
  ACPI\VEN_AMD & DEV_0010
  ACPI\AMD0010
  * AMD0010

  3......
  ACPI\VEN_AMD & DEV_0020
  ACPI\AMD0020
  * AMD0020

  4......
  ACPI\VEN_AMD & DEV_0020
  ACPI\AMD0020
  * AMD0020

  5......
  ACPI\VEN_ASD & DEV_0001
  ACPI\ASD0001
  * ASD0001

  Hello:

  Download and install the AMD Chipset drivers from the link below and restart the PC.

  You want the first file on the Web page.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%2010%20-%2064

• HP Envy 15-J104el: Periferiche sconosciute knew HP Envy 15-j104el - peripheral unknown

  English:
  These are the unknown devices:
  http://brain89.altervista.org/Periferiche_sconosciute_HP_Envy.PNG

  I have Windows 64 bit Pro 8.1 and connected to my laptop it is just a USB hub, a mouse and a keyboard that works perfectly

  Italian:
  Salvo sewn questo post in merito ad a problema del mio HP Envy 15 - j104el, this sound system 2 periferiche sconosciute ed una che funziona not correctly, ecco uno che screenshot makes meglio Torino
  http://brain89.altervista.org/Periferiche_sconosciute_HP_Envy.PNG
  You can help a risolvere?
  Ho 8.1 Windows Pro 64 bit e periferiche pc sono hotels al con UN hub mouse e una tastiera perfettamente rilevati e funzionanti.

  Hello @Matrix89,

  Thanks for the quick response!

  Try to review the following resource and let me know if you have a bit of luck:

  How to find drivers for unknown in Device Manager devices (Not a HP website supported).

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• HP TouchSmart Ultrabook 4 ENVY: Unknown devices in Device Manager

  Hi all

  I had to reinstall Windows 8.1 (x 64) on my ENVY of HP TouchSmart Ultrabook 4-1170EZ (P/N C1X23EA #UUZ) after a system failure caused when you try to install Microsoft One Note 2010. The system is now running, but Device Manager shows two unknown devices that are

  ACPI\HPQ0004\3 & 11583659 & 0
  ACPI\HPQ6001\2 & DABA3FF & 2

  Anyone know where to get the driver software for these devices? I wasn't able to find it on hp.com

  Thanks in advance

  Hello

  Please try:

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_125640_1

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58720.exe

  Kind regards.

• HP ENVY m6 - 1188ca Notebook PC: Bluetooth, network controller, PCI device & amp; Unknown device drivers is not available

  HP ENVY m6 - 1188ca Notebook PC

  64-bit Windows 8

  Hardware ID:

  1 Bluetooth controller

  PCI\VEN_0814 & DEV_1288 & SUBSYS_18AC1034 & REV_00
  PCI\VEN_0814 & DEV_1288 & SUBSYS_18AC1034
  PCI\VEN_0814 & DEV_1288 & CC_0D1100
  PCI\VEN_0814 & DEV_1288 & CC_0D11

  2. network controller

  PCI\VEN_1814 & DEV_2290 & SUBSYS_18C8103C & REV_00
  PCI\VEN_1814 & DEV_2290 & SUBSYS_18C8103C
  PCI\VEN_1814 & DEV_2290 & CC_028000
  PCI\VEN_1814 & DEV_2290 & CC_0280

  3. Pci device

  PCI\VEN_10EC & DEV_5289 & SUBSYS_18A6103C & REV_01
  PCI\VEN_10EC & DEV_5289 & SUBSYS_18A6103C
  PCI\VEN_10EC & DEV_5289 & CC_FF0000
  PCI\VEN_10EC & DEV_5289 & CC_FF00

  4. unknown device

  ACPI\VEN_HPQ & DEV_0004
  ACPI\HPQ0004
  * HPQ0004

  Hello:

  Try these drivers...

  Wireless:

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?s wItemId = ob_148570_1 #tab1

  Bluetooth:

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?s wItemId = ob_147890_1

  Dev PCI:

  This package contains the driver that allows the Realtek card reader in laptop models running a supported operating system. The card reader allows users to read or write to removable storage cards supported, which are typically used in digital cameras, digital music players and cell phones.

  File name: sp58542.exe

  HPQ0004:

  This package provides the HP ProtectSmart Hard Drive Protection software (HP 3D Driveguard) for the laptop models running a supported operating system. HP (HP 3D Driveguard) ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.

  File name: sp61037.exe

• Envy of HP dv6-7200SA Notebook PC: how to fix unknown device in windows 7

  Hello

  I just install windws 7 pro on Envy HP dv6-7200SA Notebook PC

  When I open the properties of the unknown device, I see more in details

  For

  Other devices
  -Unknown device
  ACPI\HPQ0004
  * HPQ0004

  How to fix it.

  Please can you help me.

  Thank you

  Ish

  Hello

  The hardware id is for HP 3D DriveGuard - the driver you need is on the following link,.

  http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe

  When the installation is complete, restart the laptop.

  Kind regards

  DP - K

• Unknown devices during the upgrade to Windows 8.1 on my Envy 15 t-j000

  I've upgraded to 8.1 Windows, but my Envy 15 t-j000 shows 3 mistakes of devices in the section "other devices."

  They are as follows:

  PCI device (location: bus 9 PCI, device 0, function 0)

  PCI\VEN_10EC & DEV_5227 & SUBSYS_1963103C & REV_01
  PCI\VEN_10EC & DEV_5227 & SUBSYS_1963103C
  PCI\VEN_10EC & DEV_5227 & CC_FF0000
  PCI\VEN_10EC & DEV_5227 & CC_FF00

  Unknown device (location: on Microsoft ACP-I compatible system)

  ACPI\VEN_HPQ & DEV_6001
  ACPI\HPQ6001
  * HPQ6001

  Unknown device (location: on PCI Express Root Complex)

  ACPI\VEN_HPQ & DEV_6007
  ACPI\HPQ6007
  * HPQ6007

  Anyone know how I can udpdate drivers for these devices?

  Thank you

  Hello:

  Here are links to the drivers you need:

  PCI\VEN_10EC & DEV_5227:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123976-1&cc=us&DLC=en&LC=en&OS=4158&product=5388047&sw_lang=

  ACPI\VEN_HPQ & DEV_6001:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123643-1&cc=us&DLC=en&LC=en&OS=4158&product=5388047&sw_lang=

  ACPI\VEN_HPQ & DEV_6007:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124661-1&cc=us&DLC=en&LC=en&OS=4158&product=5388047&sw_lang=

• Osprey fisherman-230 Audio Device 1 didn't come out all sounds (Osprey-230 Video Device 1 outputs video though)

  When I use Acrobat Connect Pro, I am trying to use my microphone 'Osprey-230 Audio Device 1', but it is not out of any sound for users of Acrobat Connect Pro to the meeting. On the other hand, I was using "video Osprey-230 1 device" as my webcam, and it displays the video. I know that Adobe was working on obtaining Adobe Acrobat Connect Pro compatible with "Osprey-230 1 video device" in the past, and dealing with problems that seem to have been resolved. I think that the question that I'm a report is a compatibility issue as well. I've always been using Adobe Flash Media Live Encoder 3 with 'Osprey-230 device Audio 1' defined as audio and "Osprey - 230 Video Device 1" such as video, audio and video are very good printed in the FLV files that Flash Media Live Encoder stream.» Acrobat Connect Pro supports "Osprey-230 Audio Device 1? Thank you.

  Brian, I had this problem in one of my classrooms as well of telelearning. Try disabling audio improved under meeting-> preferences-> Microphone. I don't understand what is the cause of this problem, as I have 3 other rooms using the same device which seem to work well. I hope this helps.

• Unknown device ACPI/HPQ0004

  Hello

  I installed the 64 bit, win 7 on my dv8-1190ef, but there is an unknown device (ACPI/HPQ0004).

  Please help me solve this problem!

  That's the guard HP 3D drive.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76187-1 & LC = on & DLC = in & CC = US & Product = 4011375 & sw_lang = & os = 4063

  This is a slightly different model of dv8, but it will work. I guess HP forgot a list for your specific model number. I couldn't find FRO your support in any case page.

  And here's a more recent version

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-82853-1 & LC = on & DLC = in & CC = US & os = 4063 & Product = 4229850 & sw_lang =

  I found this one for a HP Envy, but as mentioned, it will work fine for a dv8, or any other laptop with burner HP hardware 3D of the guard.

• L0D20EA #ABU: unknown device - ACPI\HPQ6007 * HPQ6007

  My laptop HP Envy native with Windows 8.1 installed.

  After reading this forum, I installed Windows 7 Professional successfully.

  A problem I had was that I'm ill ' nt get the driver HP Ethernat to install, I worked around this by using a modem USB wirelles connection and downloaded the Microsoft Ethernet driver, that seems to work in contrast to the driver Ethernet HP.

  The other problem I have is that the Device Manager still shows a unknown device, and make a search on the HP site does not solve this problem. The details of the unknown device are as in the area of topic here above.

  Device Manager says no driver file is necessary or were shipped on this unit.

  

  Hello

  The hardware for HP 3D DriveGuard id - try the version at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71811.exe

  If the foregoing does install correctly, try the earlier version below:

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

  Kind regards

  DP - K

• A driver for a unknown device in Windows 8: ACPI\INT33A0

  I have an unknown device listed in Device Manager. The hardware ID property has the following values:

  ACPI\VEN_INT & DEV_33A0

  ACPI\INT33A0

  * INT33A0

  A search on Google, I found this page on support.lenovo.com calling device iSCT virtual device ACPI (INT33A0). Is there a HP driver for this? Can I use the driver of Lenovo?

  Thank you!

  HP Envy 4 cl of 1043

  Windows 8 Pro 64-bit, clean install HP step by step instructions

  Hello

  It is Intel Smart Connect technology and the driver so that it is not listed on the HP support for your model page.

  You can download and install here. When you make this reboot the system.

• Device Manager - unknown device + Hig Defintion Audio Device (Point of Exclamation)

  Hello

  I hope that someone can help you. The hard drive on my laptop of HP ENVY TS 15 (product number: E3S19UA #ABA) out crapped and I reinstalled Windows Enterprise 8.1. I downloaded and installed all the drivers from the HP website. When I look at the Panel, I have an "unknown device" and in the audio, video and game controllers, I have an exclamation mark next to the high definition Audio Device.

  I installed the HP Support Assistant and let it do its thing. That has not fixed the problem. When I look at the properties for the unknown device, I see the following in detail: "ACPI\HPQ6007\3 & 11583659 & 0" regarding high definition Audio, I see the following in the general tab:

  This device cannot start. (Code 10)

  {Operation failed}
  The requested operation failed.

  When I try to update the driver software fo the High Definition Audio, I get a message that "Windows has determined the software driver for your device is up to date.

  Don't know where to go from here. Any help or words of wisdom would be greatly appreciated.

  Thank you

  -Val

  You are the very welcome.

  This is defininitely the driver you need and you need to install it manually.

  Run the driver again.

  Go to Device Manager and click on the unknown device needing driver.

  Click the driver tab.  Click on set to update driver.  Select Browse my computer for driver software, and find the folder of the driver that was created when you ran the driver.

  This file will be located in C:\SWSetup\sp66078.  Make sure that the include subfolders is selected and see if the pilot goes like this.

  If this does not work, then back to her browse my computer for driver software window and then select Let me pick from a list of drivers for devices on my computer option, then select Have Disk and browse to: C:\SWSetup\sp66078\InstallFiles\Win8_1\accelerometer and select the HP Mobile Data Protection sensor from the list and see if the pilot goes like this.

  The HD audio device is the audio device Intel HDMI which could not install when you ran the graphics driver, so run it again and if it does not install, manually install the driver using the same procedure that I posted to the 3D driveguard.

  If it doesn't, then I remove the driver and tell you where to get the driver from, as I did for the above device.