7510 Photosmart HP e-All-in-one: Photosmart 7510 does not, tech help links not working no more.
My 7510 Photosmart was working fine just a couple of days, but suddenly, I have a problem: he will pretend to be printed, but there are only a few weak gray lines (which do not match with the document being printed). I tried the links online to HP technical support, but they all fail, with messages such as:
Internal Server Error - read
The server has encountered an internal error or misconfiguration and was unable to respond to your request.
The ink cartridges are all quite complete, except for the small black - the big one is full. I got no error message. I have reset to factory settings, without success. I was printing a PDF file. I don't think that the problem is with the computer, because I tried to print with another computer, with the same result. The computer is a PC, in Windows 8.
Help! I need to print an extension with the IRS!
Please try the steps below...
1 > while the printer is turned on, open the cartridge door. Check if the ramasseherbe moves automatically.
2 > wait until the printer goes into silence.
3 > try to manually move the carriage.
4 > if the carriage does not move, it could be a ramasseherbe jam. You may need to check if there is a paper jam in the field of transport.
5 > remove print head, close the printer cover. Unlug if power cord back of the printer.
6 > wait 30 seconds, and then reconnect the power cord to the back of the printer.
7 > install the print head and cartridges when prompted.
If you the problem persists, please call HP Tech Support for assistance because he clould be a problem with the print head.
If you are in the United States, the toll free # is 1-800-474-6836.
If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.
Tags: HP Printers
I have a HP Photosmart C7250 all-in-one and the Wireless does not work. When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work. Contact HP support. Can you help me?
We will reset the printer. Turn the power off, hold it # and 6 keys all on again. Go to Configuration > network > wireless network Test later to see if it worked.
All the functions of the printer/scanner worked before Windows upgrade Windows 7 10. After 'upgrade' to win 10, scanner and copier functions are kaput.
Printer funtion still works
* Copy funtion indicates "" Now"copy" but never active scanner. Pressing Cancel does not stop the process.
* Manual SHUT DOWN does not work with constant "Shutting Down" message.
* Scan to the computer and scanning to E-mail functions do not work
* Try to run Windows scan "does not recognize the HP profile" and cannot scan using Windows 10
* Initially received 'C4EBA230' message on the printer screen blue with flashing icons, but a hard reset solved error
* Have completely uninstalled & reinstalled software base three or four times of HP and HP update disc once software has detected and installed
* Ran HP, utility for troubleshooting several times before and after reinstalls for problems of scan - driver detected every time problem. Ignore the results of audit of pilot and proceed to the verification of scan did not work
* Performed four resets hard to return to the firmware with parameters.
* Tried scanning HP and Capture app (Nope - message "Device is busy" - same device is not)
* Voltage checked the cable power and the wall outlet (OK)
* Checked ink levels (more than one half full)
* Searched updates firmware (not available on HP support site for want 5530)
Seems to me that it might be mutiple problems/possible solutions:
Machine firmware problem? n ' any means to reinstall the current firmware via a download?
Mechanical scanner problem? -scanner engine bad/blown bulb? -where is the nearest HP Service Center authorized Texas?
New driver development necessary to scan to computer compatibility with Windows 10? -C' you all of the problem
Your diagnosis?Hi doktor,.
"After you have reinstalled C4750 all-in-one software on my desk, I am constant flashes of" Windows configuration... TryApp ".
In addition, the printer Scan to PC button does more work. Scans can only be initiated from PC. It would seem that the scan key is not associated with an application to launch the activity.
Advice on corrective action to both questions would be welcome.
Welcome to the HP Forums!
I see that your photosmart is not scanning.
Please let this first message error/loading, so that you can tell me exactly what he said.
Can analyze you successfully since the HP Solution Center?
Also what the printer said when trying to scan to the computer?
Hope to hear back and thank you for posting.
I have printer e-all-in-one-hp officejet pro 8600 - n911
The touchscreen doesn't work or light up. The side panel will sometimes show a red x or a?.
Bought in February. Tried all the troubleshooting online ideas
I'll see if your able to do a firmware to the printer, you can access that if his etherneted to the router in the SAP (built-in Web server) or wireless IF that is not the problem I call 800-474-6836 and talk to tech support of HP to get the product being replaced.
follow these steps to access the SAP of the printer
If the printer is installed on a computer, open the Solution Center Lite software, click the printer Preferences and click on "homepage (EWS) printer" once loads pages click on the tab "Web Services" and click on "Product updates" (that is to the left) at this time, it will install the updates
IF its USB connected, then you will need to find a bit more on your printer. The 8600 has 3 versions click on the version you have, and it will take you directly to the firmware for this model page.
IF those who do not work, call us at the 800-474-6836
My printer, HP PSC 1410 all-in-one works fine as a printer, a scanner and a copier until I had a virus and had to reformat. I have the original HP for the printer drive, downloaded the software undated and have loaded, deleted and reloaded the software 20 times. The printer and copier works well. Microsoft appears saying that scanner drivers are not certified, etc. and I can't scan to work. I had put in hundreds of hours trying to get this to work. I am 71 years old and I already have the computer work for my company 18 years ago. My inability to solve this problem that bothers me more than anything else. I need some young soul to help me that whip. I don't buy a new computer or upgrade to Windows 7 until I fix this. It has become a challenge, but I need help. Kenny:Hi KennethPlaisance,Method 1: HP has created an update to update the driver to scan and fix the problem. Check if it helps you to fix the problem.For more information, see:Method 2: Use the diagnostic utility scan to fix the problem automatically.Visit this link to download the utility:
Basically, I bought that Super-imprimante and I now trying to scan to my mobile devices.
I have an iPad 2 iOS 7 on 2 Android devices (small tablet and phone) both running Kitkat 4.4.2
I try to send a scan of all these devices and retrieve the output in my mobile, in fact it is quite described here and for exactly my printer model: http://support.hp.com/us-en/document/c02486319
Unfortunately, what is happening:
-From my iPad, the app AiO says that my printer is not compatible with the application!
-From my 2 Android devices, the application of all-in-one remote works perfectly, except the scan function as nothing happens (well, when pressing the button 'Preview' or 'Analysis' in the Scan section, I see a button 'Cancel' for 0.1 second and I'm back to this section of the analysis)
Could someone help please?
The printer is returned to the seller.
According to French support, the product page is fake, so I was waisting my time.
When I try to scan, I get a message saying that the USB port is not installed. It is installed, but I bought a new USB port and still get the same message.
Thanks for getting back to me with this information.
Have you already tried to install the software and drivers from hp.com printer? If you do not try to download the HP printer installation wizard for installation. This tool will find the most recent version of the printer software and drivers available for Windows 10.
If you have already installed the printer software, try downloading and does not perform the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.
Please let me know how it goes.
original title: the computers of network/administrator password
The administrator password for all computers on the network does not work for ONE of the computers on the network. I need to log on as an administrator to install software, but the password does not work. It works on other computers, but not this one. How is this possible and how can it be solved?
Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the below sticky
Hello and hope you can help me. I tried looking for the answer to my problem in the previous posts of the forum but could not find anything useful for me.
I bought the printer about a month ago, I installed it without any problem (wireless), but at some point, I couldn't use the scan function. I had to use the USB connection to make. I thought about uninstalling resettlement of amd, but several problems have emerged. Now, I can not install all the features, scan function does not work wireless, not to mention eprint. I have removed all HP registry keys before reinstalling the software still does not work. When I get to the control network environment, the program blocks. The printer is connected to the wireless network, it shows even documents.
Please, can you help me?
I understand that you have already uninstall it and tried to install it, but the following steps may resolve the software questions have expressed you;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
The new software - uninstall the printer software Instructions
Once the uninstall is complete, reboot the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type msiexec /Unregister, and then click OK.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type msiexec/regserver, and then click OK
* Note: there is a space between the c and the /.
If you do not at this stage, use this link to perform another way. Restart Windows install
Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Perform a clean boot > How to perform a boot in Windows
Download the following SP40669 file download - if this download and or install, please proceed to the next step.
Disable real-time scanning and the firewalls; The image below is an example of McAfee, if you have another antivirus program and need help to disable the analysis in real-time and firewall let me know.
Download and run the HP printer install wizard for Windows
The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.
Please let me know the results of these efforts.
I upgraded my OS to Snow Leopard.
I deleted all the old applications and drivers and redownloaded new drivers for the HP6210 all in one printer. The printer works but I cannot scan any document.
I tried using Image Capture too - but still does not work.
When I scan of the device (in pdf format) Manager, I hear the scanner works, but and the popup error message "sorry, an unknown error has occurred."
I went into System Preferences to find the scanner in the Print & Fax, HP6210 all-in One - on the scanning tab - it says no scanner found.
You have downloaded the software wrong (according to the link you posted). This software is under 10.5 and will not work in 10.6.
Uninstall and download this.
Hi, I recently updated to Win10 I've taught it will be easier way for installation after upgrade fees, but the reset button does not work so I decided to return to 8.1. I copied version UEFI victory to USB and restarted the victory while pressing F2, but the computer does not restart "just black screen even no Dell logo" so I turned it off, back on and same story. Then I disassembled the pc and know that no matter what combination I do the computer not start until there are just 2 GB or less ram in slot I have 1 x 4 GB 3x2GB and 2x1GB any variation as possible, you can imagine I tried close up with the same result. If there is more than 2 GB of system ram won't start. No idea where is the problem? for 2 years this computer worked perfectly.
PS: Does anyone know how to reflash the BIOS I have spin A12 which is the most recent, but I want to just make sure that the BIOS is not messed up. DELL utility allows not only update reflash. Does anyone know how to force the upgrade of BIOS?
So I found the problem, it's a BIOS. I tried to reset it in PIN on MB and it did not help removed battery no change I found that the BIOS utility can be forced thru cmd. So I did and the finishing of the bios update successful she even seems scary cos for any computer freezes. but that came on and after several early I can again use all the RAM slot with what ram size I want.
How to force the update of the BIOS...
Open cmd as administrator
and run the exe with command extra /forceit in my case "A12.exe /forceit".
Voila BIOSupdate is running
Simple but time fly. hope it helps someone too.
I bought the same cartridge number 564, but she does not fit into my printer. I'm so angry. All I had to do in the past is the number, but now it seems that is not enough? How will I know which cartridge fits into my printer. Thank you.
564 is the cartridge that I use in my C310a. If you bought the XL (with extra ink), it is a comfortable fit but works.
Bought Hp all in one yesterday, Microsoft Office that comes with the computer has been activated, but it will not respond when I try to use word, outlook and excel. I use PowerPoint.
@Vonnie6, welcome to the forum.
It is a problem that would be better solved by Customer Service of Microsoft. They are the experts on their products and manage support for them.
Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.
Hi, I bought a new HP DeskJet 3630 series all-in-one printer today. Setting up the printer I did several tests that show color printing, however, whenever I try to print an image in color (working on my daughters school book) it prints in black and white. I did troubleshooting all I can think of, we have no black & white printing turned on. I'm not quite sure, what else to make sure the printer is brand new and should be able to print in color?
Any help or advice would be much appreciated.
Not quite sure what I did to make it work, di, but the cleaning cycle for the cartridges of ink & rebooted several times, and the printer is now printing normally =)
you just bought a new HP all-in-one officejet 8610 to replace my 8600.
I use a police - Babylon5 hollow - to print a message (like "COPY") to the text, in red (but result in black or any other color is the same).
While my 8600 (and all my other printers) does it perfectly, the 8610 messes things.
The lines of the police (I use the 50 size) are so thin that the text is as good as not there.
I checked the settings of the printer, and they are substantially the same as for the 8600.
Any ideas? I use this font for years, and I am very attached to it :-)
It is not the solution, but I solved my problem by using another font.
Thanks for the support,
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