7525 photosmart all-in-one: printer says wireless, but do not print

We moved our headquarters to a new location in the House. After you reconnect all devices, the printer seems to work (in his view).  Network test results "spent." When I opened a doc and tried to print, it would not, telling me printer was not in the network. Enter new password for ISP provider crossed wireless configuration. Still not printing.

I uninstalled and reinstalled the printer. Still will not print. I disabled Norton Internet Security where he was blocking the process. I downloaded Team Viewer so that my son could see if he could help me, but couldn't connect to it to use it. I tried to download HPPrint and doctor to Scan, but it will not download. Any ideas?

Hi there @MI_OHlady.

Welcome to the forums

I understand that you have moved your location of printers and it is not printing via wireless network.

You mentioned that the print and Scan Doctor will not download, and this could be a problem on the computer or with the internet connection. Could try to use another web browser and try to download and run the printing and scanning Dr. again? I would like to know what are the results of the tool.

Also, try to make copies of the front of the printer and let me know if they work, or if you see errors.

I hope to hear from you

Tags: HP Printers

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