7640 ENVY: ENVY 7640 does not print the test page

The printer test page will not print.

I reinstalled several times print driver and lost countless hours trying to solve this problem.

HP trouble shooting game software didn't say he cannot solve the problem, the troubleshooter in microsoft is not a problem.  I followed the recommendations of this link:

http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/HP-envy-5530-won-t-print/TD-p/3510285

I also tried all the recommendations in this link:

http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/envy-7640-won-t-print-anything-except-...

Same results.  I can get the diagnostic report to print from my computer, I can scan, but do not print.

I got the latest installer: EN7640_117, I used all HP diags who say that they solve it.

What is the next step?  I'm about to throw this printer out the window!

I was able to solve the problem.

Returns the printer in the store that I've gained since.

Went to another bank and purchased and EPSON.

Unboxing, put in place and was printing within 15 minutes.

Should have done a week ago.

HP I will never buy one of your printer products!

Tags: HP Printers

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