7780 all in one print via bluetooth from a PC Windows 7, but not the other

  • Our HP 7780 all in one printer is connected to the network via bluetooth and has an ip address of http://192.168.1.65. A Mac and a Windows 7 desktop computer can print on it. An another Windows 7 laptop USED to be able to print, but no longer can, although it can browse to it and see the ink levels.
  • After restarting, the printer status says ready and a new print job appears in the queue, but after a bit it turns into error and never print.
  • We downloaded the base driver and reinstalled. During the installation of the 7780 was on the list of discovered printers and we chose, but during the installation, we got an error message that it could not find the printer.
  • Later we downloaded and installed the patch titled that product stops printing after network installed on Windows 7 (64 bit), rebooted and still the same error.
  • Help! How to be able to print the new Windows 7 laptop!

The problem was McAfee firewall. First I disabled it, and print worked. Then I restored the default settings of the firewall and print continued to work.

Tags: HP Printers

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