8.1 Windows updates

Try to use windows update and it is checked hours now, he says also installed the updates never and never resent. Any help would be great

Hi Brian,.

Thank you for visiting Microsoft Community.

The problem you're having with Windows Update, which might occur because of corrupted windows update service, third party software conflict, conflict anti-virus etc.. Then I suggest you to perform the following methods in the order.

Method 1:

I suggest you run the windows update troubleshooting to solve the problem.

I provide the link below, where you can find the Windows Update troubleshooting tool on your computer.

http://Windows.Microsoft.com/en-in/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

Method 2:

Put your computer in clean boot mode.

Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135/en-us

Note: After the boot minimum troubleshooting steps, refer to the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 3:

Disable the security software and try.

Sometimes, security such as anti-virus and firewall software can also cause problems. So I suggest you to temporarily turn off all security software third party that you have installed and check.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this helps to solve the problem, if not please get back to us with more information on the issue to get help.

Tags: Windows

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