8 issues of the new owner of the Satellite Pro L300

Hello to all forum users!

I bought a new Toshiba, the Satellite Pro L300 laptop and have until January 14 to test - if it looks like it is not working properly I will return it to the store where I bought it.

Here is a list of questions I have:

1. whenever I turn on the laptop or it is suspension or hibernation mode, and when I disable it, the cd/dvd drive makes a clumsy mechanical noise.

It seems to me like the cart that transports the laser and optics is running in a mechanical stop.

Is this normal?

2. There is a hot sub-pixel on the screen (in blue) and according to the Toshiba info in the box, this is normal and does not return.

Should I worry about this?

3. when I run the test memory at the start of the system, she says she'll start windows automatically at the end of the trial and show me the results of the test.

It performs the test, Vista boot, but I see no reports of results.

Where can I find the report?
Is there a known issue with this test?

4. the service program Toshiba to perform diagnostics of slot Vista does not work. Whenever I run the test (PCdiag.exe) I get an error message Vista saying a defect was found in the KERNEL32.dll module.

Where can I get a fix for this?
I have already installed the updated files on the Toshiba web site for the "Value Pack", which is where this utility, but still not the error message.

5. I want access the settings of the bios at startup, but have not found a way to do it again.
F2 gives me a menu for memory test or normal boot system.
ESC is not me in bios Setup either.
There is a utility for bios Toshiba that I can run Vista, and I see that any upgrade bios firmware should also be done through Vista.

Is there a way to access bios at startup?

6. I would like to run XP on this system and realized that this model (Pro L300 PSLB1E) is compatible XP, and I should be able to download all the drivers from Toshiba to run under XP.

Does anyone do this?

7. the laptop and configured Vista Basic when I did the first power on, but the license sticker on the bottom of the laptop has a product key for "Vista OEMAct Business." I was captivated by this laptop as the option to revert to XP Pro with Vista business. The box did not come with any CD or DVD and no manuals explaining how to install Vista Business.

This is reason enough to return the laptop in the store where I bought it, which is a chore, I prefer to avoid if I can install Vista Business.

Can someone help me understand what is happening here?

8. is there a way to contact technical support by e-mail?

Thanks in advance to anyone who can answer all of these questions!



Two weeks ago, I worked several days on friends Satellite Pro L300. Your questions are interesting and I will try to provide an answer or comment.

1 this is normal behavior. I noticed it on other models of computer laptop too. Right now I use Satellite P200D and I noticed the same thing.

2. of course, you may have noticed a dead on the screen pixel and more on what you can read on

3. maybe follow links can help a better understanding:

4. what to say about this? I t has not noticed this error and I can recommend just reinstall full VAP. Remove preinstalled system, restart your computer and install the latest version of the Toshiba download page.

5. When you start the laptop downstairs you can find info how to enter the BIOS settings. It usually takes F2. I really don't understand what is wrong in your case, but must work F2. Press immediately after turning on your laptop. Press several times. You have to work

6. If you can find the download page of drivers, tools and utilities on Toshiba Windows XP Home edition, you should be able to install and configure Windows XP Home edition on this model of laptop. For the installation of Windows XP edition family please use Windows XP SP2 home edition.

7. This must be clarified with your local dealer. The fact is that Toshiba doesn t offer any CD/DVD and recovery DVDs must be created by the owner of the laptop. I presume that you didn t seen or read Toshiba reminder about it. This point explains exactly what needs to be done.
The recovery media can be created using the preinstalled Toshiba Recovery creator. The shortcut is placed on the desktop.

8. I'm afraid, you must contact the hotline, but as far as I know Toshiba's toll-free hotline.
Call and ask if there is something you want to know.

Good luck!

Tags: Toshiba

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