8 windows explore keeps crashing but can still move the mouse

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  I have a HP Pavilion dv6 - 2174ca Entertainment Notebook PC and it has worked very well so far.

  Earlier today I passed through the web and my Web pages froze, but not my mouse, so I closed and trying to reopen, but they still do not work. Upset, I disconnected and restarted my laptop in the hope that it will lead and start working again. Everything has been working well, that the screen has been bootinh to the top as it should and I got to the user menu without problems. When I got to the user menu, everything did not have except for my mouse.

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  Anyone know what is happening and help me?

  Hello

  Shut down the laptop.  Tap away at the esc you key start Notepad to open the Start Menu.  Select the BIOS (usually f10) and under the Advanced or the Diagnostic tab, you will find the possibility to run tests on the hard drive and memory.  Post back with the details of any error message.

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• Windows explore keep crashing

  My new laptop has Windows 7 and whenever I open windows Explorer, I am "windows Explorer has stopped working".

  I also note that the icons of the system are all off, except the clock and it is all grey.  in a first time after the start of these icons will appear, but after that I open explore and he crash that the icon will disappear.

  I tried to update the display driver (I got Intel and Nvidia graphics, I've updated them both to the most recent version), I tried safe mode, disable all the service but the Windows service, I scan complete with anti-virus and anti-malware, I downloaded and installed Microsoft Fix It, but explore crash yet. I also tried sfc/scannow, but it says: "found corrupt files but was unable to solve some of them" I tried to read the CBS but I don't understand who is corrupted files.

  I tried to fix the problem of system icons by deleting the IconStreams and PastIconStreams regedit, HKEY_CURRENT_USER Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify. He worked for a while, no more explore crash but after a few minutes, it failed again, and system icons is gone again!

  whenever Explorer plant for the first time, my laptop still plays this note that usually plays when I first get into windows, the screen flashes a little and then system icons will disappear.

  my laptop is still new and all the other function works well, just this problem with Explorer and system icons.

  Please help me, I can't use my computer without explore.

  I'm not very good with computer, so if you can, please explain to me step by step.

  In addition, forgive my bad English, it is not my mother tongue.

  Thank you.

  Hello

  Since this is a new computer, you need to check with the system manufacturer's support, their online
  documentation, diagnosis and ask questions in the forums about known problems. OEM for the
  System manufacturer is responsible for the functioning Windows and hardware.
  So whatever the cause it is theirs to solve. And the system is under full warranty and
  needs repair or replacement. Added that even if you are somehow able to solve
  the question would still want you it documented just in case there are other related issues
  on the road.

  ===========================================================

  You need to do the above is however a few troubleshooting tips:

  Check Option 3 here:

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Many files that SFC cannot resolve are not important.

  Start - type in the search box-> find CMD in top - click right on - RUN AS ADMIN

  put the command from below (copy and paste) in this box and her and then press ENTER.

  findstr/c: "[SR]" %windir%\logs\cbs\cbs.log > sfcdetails.txt

  who creates the sfcdetails.txt file in the folder that you are in when you run it.

  So if you're in C:\Windows\System32 > then you will need to look in this folder
  for the file.

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228 and http://support.microsoft.com/kb/929833

  This creates sfcdetails.txt in C:\Windows\System32 find and you can post the
  Errors in a message here. NOTE: probably for duplicates so please only
  After each section once error.

  You can read easier log/txt files if you right click on Notepad or Wordpad and then
  RUN AS ADMIN - then you can navigate to sfcdetails.txt (in C:\Windows\System32)
  or cbs.log (in C:\Windows\Logs) as needed. (You may need to search sfcdetails.txt
  If it is not created in the default folders.)

  ======================================

  If necessary AFTER the foregoing:

  How to extract the files from the Installation of Windows 7 DVD
  http://www.SevenForums.com/tutorials/42776-extract-files-Windows-7-installation-DVD.html

  ----------------------------------------------

  Probably not necessary:

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  ==========================================================

  Some of these you have done but here's the full troubleshooting for reference Guide:

  Error: Windows Explorer has stopped working
  http://support.Microsoft.com/kb/2694911

  Crashes Windows or freezes<- try="" these="" first="" and="" the="" methods="" do="" apply="" to="" your="">
  http://support.Microsoft.com/kb/2681286#method22

  Performance and Maintenance<- check="" these="" especially="" the="">
  http://Windows.Microsoft.com/en-us/Windows/performance-maintenance-help#performance-maintenance-help=Windows-7&V2H=win7tab1&V3H=winvistatab1

  Other methods of troubleshooting to use according to your needs:

  Use the startup clean and other methods to try to determine the cause of and/or
  eliminate problems.

  ---------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Include
  everything you've ALWAYS had on this machine, including those you have uninstalled (they
  remains of leave behind which can cause strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows
  Vista or Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  Optimize Windows 7 for better performance
  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Open the troubleshooter of Performance
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  To see everything that is in charge of startup - wait a few minutes without doing anything-
  then right click on taskbar - task manager - take a look at Applications.
  Process - Services - this is a quick reference (if you have a little box on)
  Lower left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  Is a quick check to see who are loading method 2 - using MSCONFIG
  then after a list of these here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor file system, registry, process, thread and DLL
  activity in real time.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are
  loaded automatically when Windows starts. For each application, what follows
  the information is displayed: Type of startup (registry/Startup folder), Command - Line
  Channel file, the product name, Version, company name, location in the registry or
  file system and more. It allows you to easily disable or remove unwanted programs
  that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe
  not. The window Watcher says it all, every window created by each execution of the statement
  program, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp
  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded: run DriverView - set
  SEE drivers to hide Microsoft - update those with Dump in their names. (Also
  updated the BIOS and drivers from the chipset on the site of the constructor/the system motherboard).

  -Free - DriverView utility displays the list of all device drivers currently loaded
  on your system. For each driver in the list, additional useful information is
  Poster: load address of the driver, description, version, product name,.
  company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit Maker as replacements and system manufacturer of device which are
  the most recent. Control Panel - write - graphics card - device manager
  the brand and complete model of your video card - double click - tab of the driver-
  Note the version information. Now click on UPdate Driver (this can do nothing
  MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
  If there are 3rd party with their own software and drivers and the other main device drivers
  you have.

  Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
  and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
  their latest versions. (Look for the system to update the BIOS, Chipset and software updates
  Site of the manufacturer here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
  REBOOT after each installation.

  Always check in the Device Manager - drivers tab to be sure the version you are
  installation actually appears. This is because that some rollback of drivers before the
  later is installed (particularly that audio drivers) so install a driver - reboot.
  Make sure that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
  SCANNER - check manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using
  the above methods is preferable to ensure the latest drivers from the manufacturer of system
  and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable driver facilities
  in the updates of Windows, which leaves on Windows updates, but it will not be installed
  pilots who are generally older and cause problems. If updates provides a new
  driver then hide it (right click on it) and then go get new ones manually if
  you want.

  How to stop Windows 7 automatically install drivers
  http://support.Microsoft.com/kb/2500967

  ===========================================

  Refer to these discussions because many more excellent advice however remember to check
  your antivirus, the main drivers and BIOS update programs and also to solve problems
  with the first method cleanboot.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Why windows Explorer keep crash since I installed internet explorer 9

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  Hello

  Thank you for your response.

  I decided earlier, however,

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• Can not enter master password from the keyboard, but can copy with the mouse.

  I use gentoo and installation using portage. Firefox-31, 7 is fine, but firefox-36, firefox firefox-37-38 are cannot enter Masterpassword key, now I use firefox - 38.0.5,.
  When you create the user on this web site, password is can not enter key, so I copy with the mouse.
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• Windows 7: Windows Explorer keeps crashing and restarting

  Hi all

  I've had the problem for a few weeks now and it's really annoying. As the title says windows guard Explorer crashing, then restarting itself. In general seems to happen when I am clicking on my files. When I try to rename a file or folder, then it happens a lot. Less when the opening everything.

  I'm using a relatively old Samsung laptop. Probably had around ish 2009. Don't know what other info can be useful. Let me know and I'll do my best to find out.

  I did not do anything to try to remedy the situation that I didn't know what to do. Any ideas?

  Thanks for the help

  To solve most computer problems, it allows to watch the evidence available in the system information file and Event Viewer logs. An experienced eye can choose needles in a haystack and see more clearly the precise nature of the problem or problems.

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

  Please download and share with everybody fresh copies of your System and your event viewer on your Player Application logs One (formerly Sky Drive) and post a link here. You can delete the earlier copy of your OneDrive records.

  To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do the same for the application log. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

  

  For assistance OneDrive see paragraph 9.3:
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  General remarks on event viewer
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• After reinstall Window Vista 32 bit, I can't move the slider to increase the resolution of the screen, how do I solve this problem

  My Dell Inspiron 530 sudenlly crashed, I could not start it. I called for the support of a group that I paid for. Technicians helped me start the PC, but they could not fix the screen resolution: in the display settings window, the cursor is on the left end of the bar, the low position and could not be moved. The technician finally asked me to save the folders files and reinstall Windows Vista. After the relocation, the screen resolution problem persisted. Technicians then reformat the HD, then reinstall Windows Vista again, the result was the same. We cannot change the resolution. Help, please.

  Hello Selim,
  
  I suggest to update the drivers for graphics cards and drivers from the chipset from the manufacturers Web site.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
  http://www.Dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection
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  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-monitor-and-video-card-problems

• Explorer Windows 7 keeps crashing and restarting and it doesn't recognize me as an administrator

  Hello!

  I share the same problems as many users posted, then some a few years ago.

  1 Windows 7 explore keeps crashing and restarting

  a. I've done your first suggestion witch was copy Explorer. exe in system32. Does this rebooted and the problem continued.
  b. began to gain in SafeMode (same problem) and then all the stages of boot minimum troubleshooting to find the root cause of the problem.

  None of those who have worked, and I still have the same problem. So I tried commandprompt and running "sfc/scannow". Then came the following problem:

  2. I need an administrative authorization.  (I'm the owner of the computer and work through an administrative account).  How can I get Windows to recognize me as an administrator?

  Thanks in advance for your help

  Best regards

  Liliana

  None of those who have worked, and I still have the same problem. So I tried commandprompt and running "sfc/scannow". Then came the following problem:

  2. I need an administrative authorization.  (I'm the owner of the computer and work through an administrative account).  How can I get Windows to recognize me as an administrator?

  Hello

  You must run the shell in high mode (Administrator).

  Click on start / all programs / accessories.

  Right-click on the command prompt, and then select the run as Administrator option.

  Run SFC/scannow in the command window.

  Concerning

• Explorer Windows stopped working, I can still access the search

  IM lost

  Explorer Windows stopped working, I can still access the search

  Download http://www.nirsoft.net/utils/shexview.html
  Disable all non-microsoft shell extensions (to explore) and reactivate a
  by so this can help.
   
  You can clean clean boot
  http://support.Microsoft.com/kb/331796
   
   
  --
  ..
  --
  "gruvys" wrote in message news: 6e2cb59f-e49c-41da-8ade-8aeffe1ad8a7...
  > Remember - this is a public forum so never post private information such
  > as numbers of mail or telephone!
  >
  > Ideas: im lost
  >
  >
  >
  > a.. You have problems with programs
  > b.. Error messages
  > c.. Recent changes to your computer
  > d.. What you have already tried to solve the problem
  >
   
   

• Windows 7 keeps Windows Explorer to crash and restart when I try to access my videos folder? Windows 7 32 bit

  When I try to access my videos folder via windows Explorer, it crashes and trys to restart but never did... so boring

  Hello

  I suggest you to follow this thread which has helped to solve a similar problem.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-Explorer-restarts-when-opening-certain/506c9f1f-4B03-464f-AD67-298729166aad

  I hope this helps.