8500 A910g stopped printing black

My<2 yr="" old="" a910g="" 8500="" aio="" has="" stopped="" printing="" black. ="" i've="" replaced="" the="" ink="" cartridge="" twice. ="" neither="" lasted="" 50="" impressions. ="" failure="" begins="" with="" streaked="" and="" low="" level="" printing="" on="" all="" or="" part="" of="" a="" page. ="" tried="" cleaning="" and="" aliggnment="" to="" no="" avail. ="" ran="" the="" diagnosstics="" recommended="" and="" no="" problems="" found. ="" they="" did="" force="" me="" to="" install="" "newer"="" drivers,="" which="" were="" the="" same="" as="" the="" ones="" already="" installed. ="" out="" of="" warranty="" of="">

Any suggestions on how to break it lose the problem. I look forward to continue to buy black cartridges for test/retest nothing helps.

I guess I can always try to take it back to Costco, but it should last longer and be more relliable.

Thank you if anyone has any suggestions.

Hi, most likely you need to replace the black print head.

Tags: HP Printers

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