8500 - alignment failed and black print proberly dosnt

Hello

I have a problem with my 8500 has.

When I run the alignment, then it has sometimes failed. The black printing ink dosnt too proberly. I tried to run clean print head and tried to run the alignment many times.

If I don't use the printer for a while, so I can print 1-2 pages in black once again, and then the black ink stop working again.

I checked the cables of the ink and tried other solutions to the support page, but nothing seems to work.

Would it work if I replace the print head, or know someone at - it a fix for this?

Best regards, Anders

Hi @AndersGK and welcome to the Forums of HP!

I see that you have print head problems.  I would try to help!

It seems you have a lot of troubleshooting already covered.  It is possible, that you can start to encounter a failure of the print head.

I recommend to remove the ink cartridges and performing a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I would also recommend using the steps described in this document on the problems of quality Print for the HP Officejet Pro 8500 has e-all-in-one printer series.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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