8500 all-in-in-one under Win 8.1 installation

New Dell computer; try to install 8500 A909a I've had for 2 years on a HP Pavilion

Dell is running 8.1 Win

Downloaded OJ_AIO_P8500_fULL_wIN_140_408. The expansion has worked but then I get the error that file cannot be found - the title bar displays User/.../Temp/7zS4AC/Setup/hpzpnp01.exe

However, this file exists in the specified folder.

HP tech tried for 2 hours without success (very kind to attempt the same unit out of warranty).

She was installing a simple driver so I can print and I can scan using Fax & Scan software to win 8

But there is no HP Solution Center so I can't OCR

Any ideas what to do next - buy a new printer?

Hello

If you want to deal with him in the future, I would suggest trying the following steps and still further me seems should solve the problem.

Just out of curiosity, can have McAfee software on your PC from Windows 8.1?

I personally just to be able to reproduce the same exact error for the first time (after installing many drivers of HP version 14.8 without any problem in the past), the question began to appear as soon as I installed Mcafee LiveSafe on my pc, as soon as I disabled the McAfee protection in real time questions immediately disappeared and the installation is complete.

Tags: HP Printers

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