8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

Thanks in advance!

Hello @rnegron57,

Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

I'll watch for your reply, I would like to know the results.

Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

Tags: HP Printers

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