8530p blue screen after the awakening of the mode standby.


Windows 7 Enterprise 32-bit. (EDITED)

A user has a problem as his computer blue screens after he was awakened to "sleep" mode and the other thing is this problem is intermittent.

The error message I saw said that it was a KERNEL_DATA_INPAGE_ERROR STOP error message is 0x0000007A and the second parameter was 0xC000009D.

According to http://msdn.microsoft.com/en-us/library/ff559211 (v = vs. 85) .aspx this type of error indicates - "0xC000009D or STATUS_DEVICE_NOT_CONNECTED, indicates defective wiring or in bulk, termination or that the controller does not see the hard drive."

Hard disk, I ran the tests integrated in the BIOS, online tool check the system of HP for laptop PC (http://h20239.www2.hp.com/techcenter/HP_SystemCheck/hp_syscheck.htm) and same Seagates own Seatool because there is a Seagate drive in the machine. All these tests said nothing about a problem with the hard drive.

The online tool, said there is no update available on the BIOS drivers.

I even had the user to remove the hard drive and put it back to make sure he wasn't a wire loose, bad connection or something like that.

I phoned helpdesk of HP where I live and I told him this and he said that it is most likely a software problem.

So so I need help to find out what software might be behind this error.

I can't provide shocks either, given the error and blue screen also says "dump of physical memory failed with status 0xC0000010.".

So is it a known software that could be the cause of these problems?

EDIT: As pointed out by erico, I forgot the information about this operating system. That's why I added this information at the top of my first post.


Sorry I have not responded earlier.

It seems that the problem is solved since the user had no blue screens for over a week now.

The solution was quite simple: reinstall on a new hard drive, even if each test drive, I ran on the subject, said the old drive was ok. This includes BIOS integrated HP and test online, chkdsk in Windows 7 and Seagate tool own Seatool.

Best regards


Tags: Notebooks

Similar Questions

  • black screen after the mode standby, windows 8

    I upgraded my laptop HP dv6 to windows 8. I get a black screen after I wake up from sleep mode. as if the monitor has no power.

    In fact, I solved the problem by upgrading my graphics card driver.

    but I was troubled because I thought that it was up-to-date.
    display the properties of the computer - device manager - adapters - NVIDIA GeForce GT 230 M
    I have a click right on NVIDIA GeForce GT 230 M, and then clicked on update driver software. He told me that the driver was updated.
    but I checked the nvidias site. There, I found a newer version.
    It was confusing. Why windows can't find this newer version?
  • Blue screen after the mode 'sleep'

    Separated from this thread.

    I have the same problem on a computer that is running Windows 7 Pro.  Because I don't see a solution, I hope to update this connected point.

    Here is the link to the compressed dump files.


    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.
    Locale ID: 1033

    More information about the problem:
    BCCode: 7A
    BCP1: 0000000000000020
    BCP2: FFFFFFFFC000009D
    BCP3: FFFFFA800743E078
    BCP4: 0000000000000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files helping to describe the problem:

    Read our privacy statement online:

    If the online privacy statement is not available, please read our offline privacy statement:

    Thanks for the update. The SEP client update will automatically happen. If managed customer needed to push the managed client last package. If it is unmanaged client the latest package from here download: https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

  • Blue screen after the recent updates of security for Windows XP SP3.

    I got following error messages "Blue screen" after the latest updates from Microsoft:

    0X0000007E (0X8053355E, 0XBA4CB50C, 0 X 80000003, $0XBA CB208). I tired to run in all modes of SECURITY but still had the same problem. I ran Dell diagnostics and it came with no error in memory or hard drive. I have a Dell Inspiron B130 w/2 MB of RAM. Does anyone have a solution? The laptop came with no CD boot.

    @Jazzman1962 and flowie,

    I suggest you follow the steps mentioned by 'LThibx' in the http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1thread.

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • A60: Error Message blue screen after the recovery procedure

    I have an A60 and in the course of the last 3 months, I ran the recovery of 10 to 15 times disc, windows installs fine, then a few days later the computer either freezes and gives a blue screen of death, when you try to turn it on, or it turns on and comes up with a message saying "Windows Explorer has encountered a problem" and then completely stops responding , or gives a similar message on the subject of what we call the Dr. Watson debugger core and similarly, unresponsive, now. After trying to format and analysis as well as on my knees and beg the computer please please please work, I'm out of ideas, the hard drive is perhaps the problem? is this a common fault of A60?

    also in a completely different topic, where can I get a new 'c' key, mine keeps falling off the coast for some reason any.


    The blue screen appears usually due to hardware malfunction or bad software.
    If you, I suggest that there could be something wrong with the hardware. Of course there is also something wrong with the HARD drive. But to be 100% sure, you should contact Toshiba service. He can do some diagnostic tests.
    You can also order the additional keys of the Toshiba service partner who is responsible for your country.

  • Satellite P20-771: Error Message blue screen after the reinstallation of the OS

    I have a portable Satellite P20-771 / Pentium 4 3.40 GHz (800/HTT) / XP Home / 17' with nVidia Geo5700 driver.

    As I had a few problems with the software, and I reinstalled everything using the supplied CD. Unfortunately the canned computer malfunction sent me blue screen errors, which are due (it comes when I sumbit error to Microsoft) to device drivers. I've updated everything (I hope) of the Toshiba page, but I'm not an expert and I'm worried that I missed something or that something has not been loaded in the right order or that the parameter is incorrect.

    I thank in advance for your help



    I read in this forum that the Blues screen error message appears due to hardware malfunction or malfunction serious software.
    Usually after installing the new OS since the portable Toshiba Recovery CD should work properly.
    It is not easy to say why the blue screen appears on you laptop.
    Maybe you can post the content of the error message in this forum, and maybe we will find a solution.

  • Blue screen after the suspension/recovery

    Just got a new laptop a few weeks ago. Whenever I take off, it shows the login screen and then immediately blue screens and restarts.

    After the crash dump, the Qualcomm Atheros wifi driver (Qcamainx64.sys) is at fault. It is updated (version It crashes with "unknown error checking code (1 d 3).

    Model: VN7 - 591 G-729V

    OS: Windows 8.1

    What can I do to work around this problem? Can I upgrade or downgrade the driver without having to download a from a Czech site summary? I was not able to find anywhere that I can report the bug of Qualcomm.

    Thank you.

    I think it will be easy for the Acer one of uninstall and install the latest available for your card.

    You can download it here too, 100% reliable Web and direct download:


  • Not start only progresses to double blue screen after the force-feeding down

    After many troubles with Trend Micro and following their instructions, I was to open a session and turn it back on.  However, first disconnect and restart options did not work so I had to cut the power.  When turning it back on, the PC got to a screen with dark blue strips on top and bottom and Microsoft XP logo in the blue middle panel.  After trying various boot options in different modes of security etc and running drive Diagnostics (all past) the PC arrives in the same condition every time.  Dell won't talk to me given that all three of my PC are too old, according to them.  I saw on their site where there was such a problem after the update from another provider visus (AVG) where a CD of XP Windows Setup specific should be used with the Recovery Console to be run.  It's something on the order of what the Trend Micro tech said I should do.  With the exception, since Dell won't talk to me I can't get the CD.  With all three PC I bought home, actually provided with a CD because "your new computer does not require an operating system CD".  How can I get such a CD for XP or is there another way?  SW_Engr

    How does this relate to the features of Windows Update?

    If you have purchased the Dell with Windows XP (?) computer pre-installed, Microsoft will NOT provide replacement discs.

    If your computer came with these discs, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do a clean install (AKA destructive recovery) of Windows. See http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_181316&isLegacy=true

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Blue screen after the installation of the Radeon HD 3450 video card driver

    Original title: I get a blue screen on vista after installing the drivers for my radeon HD 3450 graphics card, windows 7 works very well

    Hi all, hoping someone can direct me towards a solution...

    Have a 2.8GHz Celeron RAM 2 GB machine, install videocard ATO Radeon HD 3450 AGP.

    Equipped with Windows Vista 32-bit, install ATI driver from the ATI site, all installs OK but on reboot, we get BSOD.

    HOWEVER, same machine, running Windows 7 Professional, all installs them and works fine! (it is the same driver ATI for Vista and 7).

    We tried a new installation of Vista, even tried Vista business and Enterprise editions. Same results.

    Latest system drivers and not BIOS updated avaialable. Vista installation had Enterprise with SP1 and enterprise with Service Pack 2 included.

    I have google, downloaded ATI drivers, reloaded OS and drivers, and little matter what we try Vista causes BSOD and 7 works very well!

    If we try the latest beta version of the ATI driver, he refuses to detect the card in Vista, everything works fine in Win 7.

    Any suggestions? Please? !!


    What is the exact error message you get when the blue screen?
    Step 1:
    Try to start the computer in safe mode. Check out the following link.
    Start your computer in safe mode
    Step 2:
    You can try to disable the video card. Follow the steps.
    (a) click Start.
    (b) in the Search tab, type devmgmt.msc and press to enter.
    Expand c) display adapter and right-click on the Radeon HD 3450 video card.
    (d) click on disable.
    (e) now, close the Device Manager window and restart the computer.
    (f) attempt to start the computer in normal mode.
    (g) go to control panel.
    (h) select programs, and then click programs and features.
    (i) select the package for the ATI Radeon HD in the list and uninstall it.
    (j) restart the computer.
    (k) to start the computer in normal mode.
    (l) go to the Device Manager.
    (m) right click on the graphics card.
    (n) to select Properties, and then click the driver tab.
    (o) now click on roll back driver and check with the question.

    You can also check out the following link to download and install the two packages from the link.

    You can provide us the mini dump file. We can analyze the mini dumps if make you it available to the Skydive or other file sharing sites (such as Media Fire). If you have problems downloading the mini dumps copy
    for the office or in the Documents folder and download them from there.
    ZIP or download the content of the C:\Windows\minidump
    Use in parachute to download files and post photo/screenshot.
  • Blue screen after the work of completely P2V conversion completed

    Hi all

    I have try the P2V of Powered - on Windows XP conversion.

    The conversion work was finished with the status "completely."

    However, after that, when I try to power on the target of the Win XP on ESXi machine, the machine displays the blue screen and does not start.

    If there is a way to solve this problem, would you please let me know?

    [more info]


    I chose the installation of vmware tools option in the conversion with VMware Converer autonomous steps.

    However, it was not installed in the target machine Win XP on ESXi.


    In this Windows XP P2V conversion, I can always find a certain caveat on the sysprep file in Converter Wizard.

    The warning is "Impossible to locate the necessary Sysprep files."

    Due to the expiration of the period of support for Microsoft's Windows XP, I can't do anything about this warning.

    The default disk for XP controller is BusLogic, specially for 32-bit Windows. It might work with LSI Logic, too but with SAS - hardly.

    The warning of sysprep is on the customization steps. If you do not it - ignore it.

    In regards to the VMware tools - you can install later vsphere client, after fixing the boot



  • Satellite T110-121 - blue screen after the installation of recovery

    Hello everyone! My name is Melanie and I want to apologize for my English: I m french! I have big problems on my laptop, I will explain:

    I had to install windows yesteday and I used the partition recovery, all worked but the last seetings, my computer fixed: blue screen. I have it reboot and I can log in on windows, now Toshiba software run at the end of the installation: install wireless and bluetouth BUT this software always get it fixed my computer or my screen is frozen, or screen of blus.

    Then, I removed it from the startep of the software list and tried to install the drivers I found on the Toshiba site but for the wireless, I run the software add anything, and for the bluetooth it says error 2753: setupdiu.exe is not marked for installation.

    So I m really disappointed, could you have some tips to help me please? I thought reinstall windows, but I can't reach the recovery: whose touch is?

    I m looking forward getting help.

    My best,



    I think that something goes wrong when installing recovery and thus you get a blue screen and can t install the WLAN software. The best option would be to run the recovery process.

    But why you can't reach t recovery more? I mean you can use HARD drive recovery as often as you like and you can start if you enter Windows Advanced Boot menu (press F8 before Windows starts) and choose fix my computer. Select Toshiba HDD recovery, then follow the instructions on the screen. Windows will be reinstalled with all drivers and tools.

    Check this box!

  • Blue screen after the automatic updates in Windows Vista

    Automatic updates caused a blue screen that says STOP: c000218 {registry file failure} the registry cannot load the hive (file): \System\System32\Config\COMPONENTS or its log or replacing. It is damaged, missing, or not accessible in writing.

    Ideas: I don't know what happened when it restarted it started this

    • will simply not get to start it to connect screen or system repair
    • Error messages: STOP: c000218 {registry file failure} the registry cannot load the hive (file): \System\System32\Config\COMPONENTS or its log or replacing. It is damaged, absent, or not writable. :
    • Recent changes made to your computer: just the updates that was supposed to be important
    • What you have already tried to solve the problem: System repair, restoration of the system or safe mode do not work

    in this case, restore your netbook factory settings. "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Blue screen after the computer crashes

    original title: BSOD: Blue Screen Of Death

    My PC has run completely fine until here that is 2 years from the date of purchase. But now these BSOD concern me. The computer crashes, the graphics have become distorted [I am unable to read anything] and then GRASS comes... I can't read because it is very blurry... Please help me... I can't read the minidump files ' coz I don't know how we debug tools. Please help me!


    The first couple of line indicates a problem with your Nvidia video drivers, so that would be the starting point. Download and install a fresh game, update for your system here:http://www.nvidia.com/Download/index.aspx?lang=en-us

    Uninstall the current set through the configuration/programs and features Control Panel, then reboot and install the new set. Do not install only the new on the 'old'.

    Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • Blue screen after the start of a game

    Problem event name - blue screen
    Version of the OS - 6.1.7601.
    ID of locale - 3076
    BBCode - 116
    BCP1 - FFFFFA800DCA810
    BCP2 - FFFFF8800FDB2BA0
    BCP3 - 0000 0000 0000 0000
    BCP4 - 0000 0000 0000 0002
    OS version - 6_1_7601
    Service Pack - 1_0
    Product - 768_1
    Files helping to describe the problem:
    C:\Users\Lewis Chan\AppData\Local\Temp\WER-108982-0.sysdata.xml
    Re a 116.

    "It is not a true crash, in the sense that the blue screen was launched only because the combination of material and video driver video was to be insensitive and not because of any exception processing synchronous".

    Since Vista, the components of "Timeout detection and recovery" (TDR) of the subsystem video OS have been able to do some really impressive things to try to find issues that would have led to the earlier OS like XP to crash.

    As a last resort, the TDR subsystem sends a video driver command "Please restart you now!" and wait a few seconds.
    If there is no answer, the BONE concludes that the combo of driver/hardware video has really collapsed in a heap, and it fires at this stop 0 x 116 BSOD.

    If playing with video driver versions did not help, make sure that the box is not overheated.
    Try to remove a side panel and a fan of big sector directly to the motherboard and GPU.
    Run it like that for a few hours or days - long enough to check whether the cooler temperatures make a difference.

    If so, it could be as simple as dust accumulation and inadequate cooling afterwards.

    I download cpu - z and gpu - z (both free) and keep an eye on the video time

  • blue screen after the alt tab game while

    Recently, while I play League of legends. I'll have at least a blue screen a day then I try alt tab during a match.

    Here is the information that I have collected using the viewer of the blue screen.

    Dump file: 012513-24554 - 01.dmp
    Crash time: 25/01/2013-17:22:06
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug check code: 0x0000000a
    Parameter 1: 0x82e2608f
    Parameter 2: 0x00000002
    Parameter 3: 0x00000008
    Parameter 4: 0x82e2608f
    Caused by the driver: halmacpi.dll
    Caused by the address: halmacpi.dll + 5ba9
    Description of the file: Hardware Abstraction Layer DLL
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 6.1.7601.17514 (win7sp1_rtm.101119 - 1850)
    Processor: 32-bit
    Plant address: ntkrnlpa.exe + 40cdb
    Stack address 1: ntkrnlpa.exe + 1db08f
    Stack address 2: Wdf01000.sys + c4d5
    Battery 3 address: Wdf01000.sys + 9428
    Computer name:
    Full path: C:\Windows\Minidump\012513-24554-01.dmp
    Number of processors: 2
    Main version: 15
    Minor Version: 7601
    Size of the dump file: 184 816
    Hope that this information would be useful. Please help, thanks!


    You should always tell us you have a MAC

    Related to the KeyMagic.sys of Inc. Apple keyboard driver.  In particular, an older one.  Your magic key is 2008.  I re-install the latest version available and update these drivers

    wdcsam.sys Wed Apr 16 04:27:02 2008 (4805B 856)
    Version 2008 driver Western Digital external drive RAID Manager [br] has experienced problems BSOD in Win7
    IRFilter.sys Wednesday, July 2, 15:53:08 2008 (486BDCA4)
    IR receiver driver for Apple Inc..
    nvmfdx32.sys kills Jul 8 05:17:12 2008 (48733098)
    nVidia Networking Controller Driver (chipset nForce driver)
    nvsmu.sys kills Jul 22 13:21:06 2008 (48861702)
    nVidia nForce System Management Controller (nVidia nForce chipset driver)
    Wed Mar 18 17:00:24 2009 (49C160E8)
    Bootcamp 3.0, Mac OS X 10.6
    MacHALDriver.sys Thursday, May 21, 15:02:35 2009 (4A15A54B)
    Apple Mac pilot HAL
    ATHR.sys Fri Jun 19 01:18:41 2009 (4A3B1FB1)
    Atheros Extensible Wireless LAN driver for network card CB42/CB43/MB42/MB43-D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.) (B) discontinued 2008
    CS420x86.sys Monday, June 29 at 21:11:44 2009 (A 4, 496650)
    -This driver was added to the DRT from this race. Please search for Google/Bing the driver if you need additional information.

    AppleMNT.sys Fri Jul 31 00:25:45 2009 (A 4, 727249)
    Bootcamp 3.0, Mac OS X 10.6
    AppleHFS.sys Fri Jul 31 00:25:48 2009 (4A72724C)
    Bootcamp 3.0, Mac OS X 10.6
    KeyAgent.sys Fri Aug 14 16:08:57 2009 (4A85C459)
    Apple keyagent pilot
    AppleBtBc.sys Wednesday 2 dec 20:08:10 2009 (4B170F7A)
    -This driver was added to the DRT from this race. Search Google/Bi

Maybe you are looking for

  • Sierra spring folder

    Since the upgrade to Sierra lost spring records in Mail (even if turned on accessibility and works well on the desktop)

  • DVD Portege 7020CT problem

    HelloI have a Portege 7020CT with a docking station. The docking station contains a floppy drive, CD-ROM/DVD-ROM and ethernet connection. I have no CD recovery for this machine. Recently I had to reinstall Windows 98 Second edition using a standard C

  • Satellite L500 damaged ports usb - warranty repair?

    Two usb ports on my laptop L500 physically broken.The central piece of plastic inside usb ports themselves are separated and are now not working not.,. Don't you think that Toshibe will repair under warranty it is only 11 months old, or they will ins

  • File missing during installation Photosmart C4580 all-in-one

    Hello I try to install the photosmart software for my HP c4580 all-in-one. When installing, I get a message that a file is missing. This is the file: C:\Users\Username\Appdata\Local\Temp\7zS3BD5\Setup\.\blocksysuserinst... can someone help me fix thi

  • a question little endian

    Hi, I am looking to convert decimal number in little endian hexadecimal to write to the serial port string. I tried the method type cast, but it does not give me the right output. for example, I have a decimal 2350 which in hex is 2nd 09 (HEX), but w