8610e settlement: damaged printer drive

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• Problems with Vista OS SP2 after automatic updates: using OneCare; application of integrated keylogger HP CPU "HP SDP" made by IBM in Durham, North Carolina (?); corrupted Samsung print driver downloaded from the website of the company

  Entered possible hacker:

  1. techie OneCare WINS access - probably not unauthorized and do not believe it causes always provided a quality service, but they have had access in the past.

  2 HP technicians - have had access to my computer once - did a good job with computer crash (not sure cause), but tried to sell me more HP products when I have no money...

  3. after the technicians HP did good job with crash, started to have pop-ups keep HP application that appeared as an add-on that works without permissions on my computer. Google the name of the HP SDP application > recovered information said program is IBM in North Carolina. Called them. Nobody gives any information on the program until I got ahold of a person who gave me the phone to techie Dept. It took all day. Not have not yet contacted technology because they have closed before I could call.

  4. called HP to inquire about the search info from HP SDP. on his goal? HP said he works as a keylogger you sell stuff. But what was weird is after the system crashed and repaired, there was one day that he has opened three times in ten minutes! The behavior of the application has changed after my OS has been repaired. Then after that I indicated HP where I found information on this program, the program disappear from the list of "run without permissions" in internet options explore > manage add-ons > run without the permissions list

  5. one day, I'm working on a word document, and the printer stops abruptly, impression. No amount of turn, or by clicking 'Cancel' will get doc from the printer queue. MS literature said this could be a security issue. The printer says "printing of documents", but no printing at my end.

  This problem is compounded when I delete browsing history and try to refresh the internet Explorer. That activity seems to take pieces of the program Samsung printer with it, even if I had excellent results in the past with Samsung printers and their downloads, and I never had the damaged printer driver to exercise this activity in the past.

  If I didn't have a short term in the Court of appeal in a week, I would say it's a question of OS, or program problem, but it's as if something falls down as soon as another issue is fixed and the unusual behavior of the computer, more timing and the purpose of the brief to me 90% sure that this is a pirate or a virus the surplus of the Samsung driver deleted pieces being left on my machine after uninstall.

  Dear Karena R,.

  Thanks a lot for your excellent advice. The Techies MS OneCare fixed the popup of HP before I read your message. (I was remiss to check my email...). I'll follow the instructions you sent me and am running the OneCare security right now, online scanner that I already know an excellent and effective tool because it has repaired my MS operating system and programs after that I accidentally deleted parts of the operating system by removing a .dll file, I need or such a thing! I also wanted to thank you for the information about the object of the HP SDP pop-up window. I saved your instructions on how to remove this case, the pop up appears again. One thing I noticed is that, after removal, some keys on my keyboard don't work, and I've read that other HP users encounter the same problem with the keys on the keyboard. The keys that seem to be affected are the keys that automatically open and close the door of the CD burner. Not a problem, because it is another way to open and close the drawer. It's one that HP must improve. In regards to your advice on the printer driver you have been 'right on' new! I reinstalled the driver using my own CD (not the latest driver, but one that works!) I think that the problem with the update of the Samsung driver that I downloaded from the Web site doesn't have some kind of problem. It is very unusual for a driver to Samsung, because I got excellent results with printers Samsung and free updates downloaded from their Web site. The first Samsung printer I had worked so well, for so long as the small rubber roller that takes the paper and it feeds through the printer wore out until the printer is, literally in a 100,000 pages printed after that I bought for about $80.00 dollars! So, I went out and bought another one, and that's what I use now. The printer works fine now, except for some reason, the icon in my taskbar notification area, allow to check the printer the status of jobs, cancel or repeat printing as before. Once. from time to time, a job stuck in the queue for the printer and will not erase unless I unplug the printer from the central unit. Nor will it print. But since I reinstalled the driver, this has happened only once. With the downloaded update, it happened all the time. It is possible that my OS is misconfigured, but I started to run the routine tune ups and analyses using OneCare and unless I used to defragment. I learned that the defragmentation of the hard disk too can cause problems also. The last thing is, I think that sometimes, tiny files needed to run my OS and files other programs can be sent to my temporary folder by accident. MS still once, All_Knowing computer, somehow recognizes the files I need and pushes me to ignore them, but perhaps it does not work for non-Microsoft like Adobe programs. I will use the link in your message to run the fix with the printer driver just to see if it works. If it is not the case, I can always reinstall the driver with my CD that came with the printer. Thanks for the excellent and informative tips and forgive me if I do not respond sooner!

  Sincerely,

  E-mail address is removed from the privacy *.

• Acrobat for Microsoft Office 365 PDF print driver is missing or damaged

  Acrobat for Microsoft Office 365 PDF print driver is missing or damaged. Tried to repair Acrobat installation. However, MS 365 print AdobePDF doe does NOT - freezes app.  Can someone help me find the PDFMaker add-in or plug-in or a support that would allow applications MS OFFICE 365 (v.2013) print to PDF?  Thank you in advance. Bob

  You should be able to print to the Adobe PDF printer with v. 9 (I think 9.5.5 is later). However, c. 9 is not compatible with OFFICE 365, and that's why you have no PDF Maker. The alternative to OFFICE 365 is to use the built in MS PDF creator (usually in save them to PDF or XPS). With OFFICE 365, this should be part of the package. With earlier versions, it's an add-on. When you select the record, there is a box of options to enable saving of bookmarks and others.

• Problem with the printer driver. Get a spooler of saying error massage under system has stopped working.

  I installed the printer driver (HP Officejet pro K5400) to my machine and got the test print as well. but after that when I try to print, I get an error saying Spooler subsystem massage is stopped and was closed. What can I do for this. I tried to reinstall the software and start manually, but all failed.

  Hello

  Check chan seen message here - one of the highest.

  fixed spooler subsystem app stopped working
  http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

  ===================================

  If the above didn't help:

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• How to remove the printer driver under windows Vista software

  How to remove the printer driver under windows Vista

  Hello

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  --------------

  If you have an error spooler or service use these methods to make them disappear including having to re - install
  the same printer if you intend to remove it.

  Check chan seen message here - one of the highest.

  fixed spooler subsystem app stopped working
  http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

  ===================================

  If the above didn't help:

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• printer driver for Lexmark X 5150

  I installed the printer driver for Lexmark X 5150 in the new Gateway PC and trying to instiall the printer, I click on select & it goes right down to a lower level in the Lexmark program & never settles.

  I have installed the printer driver for Lexmark X 5150 in the new gateway PC and when I try to instiall the printer, click on select as and it goes right down to a lower level in the Lexmark program and never moved.  How can I get the program to be recogonized by windows 7?  Also, I tried to enter both the product key and the number of prouduct to live help and would not recognize the numbers.

  "Richard Trapp" wrote in message News: e6b602de-cbc2-4246-a432-4337b46c6f8b...

  I have installed the printer driver for Lexmark X 5150 in the new gateway PC and when I try to instiall the printer, click on select as and it goes right down to a lower level in the Lexmark program and never moved.  How can I get the program to be recogonized by windows 7?  Also, I tried to enter both the product key and the number of prouduct to live help and would not recognize the numbers.

  There is no driver Windows 7 for the X 5150 and barely even a Vista driver. Full support ended with XP. Do you promote that and get a new Win 7 compatible printer...
  
  --

  Mike Hall - MVP Windows Experience
  http://msmvps.com/blogs/mikehall/

  Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

• Epson printer driver does not appear in the printer &amp; Scanner window

  I downloaded the latest driver for my Epson Artisan 50 printer OS 10.11.5. I ran the installer, and it seems that the installation was successful. But when I am preferences system-> printers and Scanners and click the + to add the new printer, it does not appear in the list 'Add '. How ca I add the driver to my preferences printers and Scanners?

  Mark Romine wrote:

  How ca I add the driver to my preferences printers and Scanners?

  You do not add a printer driver for printers and Scanners.  You add the printer itself.

  The Epson Artisan 50 is not a printer capable of AirPrint, as shown here:

  On AirPrint - Apple Support

  (I have an Epson taking is an AirPrint printer, and it works very well with OS X 10.11.5.)

  The Artisan 50 printer seems (but not scanner) software in the Apple driver:

  Printer and scanner software available for download for your Mac - Apple Support

  Therefore, follow the instructions here:

  OS X El Capitan: Add or remove a printer

• Printer driver for Photosmart C7180 for Windows 8 CP

  I'm looking for a basic printer driver for my printer all-in-one C7180 that works with Windows 8 Preview of consumer.

  THX. I'll try it

• Where can I find the download of the base for a HP Deskjet D4260 printer driver?

  Where can I find the download of the base for a HP deskjet D4260 printer driver? I have a new Windows 8 tablet running, and the only thing I can find is downloadable for the complete software suite.  References from the HP website they have a base driver download but you don't tell where.  Search all of lead them to the download of the complete suite.

  Hello eworth3,

  I followed on the specific page for this driver and found the same thing - my apologies that there is not a link on this page for basic training.  I did a search on the site hp.com for this text and it took me to a page that has the base driver... I have included the link below.  This is the basic feature software solution and is a driver software intended only to users who want a basic print and driver scanning for use with their device from HP all-in-one.

  Thank you for that bring to our attention: I would ask to add the link to the specific page.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-109012-2 & CC = US & DLC = in & LC = on & JumpID = reg_r1002_usen_c-001_title_r0001

• C7280 printer driver for Windows 7 RTM

  Hello

  I just installed Windows 7 (i.e. full released version, not a beta version or a release candidate) and I'm trying to find a printer driver for my Photosmart C7280 all-in-one, but it seems there isn't one available now.

  There, anyone can let me know when such a driver will be available?

  Thank you

  Jamie

  October 22, when the full version will be released to the public. Windows 7 has also C7280 drivers included in it. So just plug it in, and it should work.

• Cannot get the printer driver to install the Satellite Pro C660

  tried to install epson rx560 driver printer (windows 7 64-bit) the satellite pro c660 but it fails epson told me to consult a technician because the printer driver is very good

  Any help would be welcome

  I don t think that it is a mobile phone number.
  In my opinion, you should visit and check the Epson support page:
  http://www.Epson.co.UK/printers-and-all-in-ones/inkjet/Epson-Stylus-Photo-RX560/drivers-support

• install the printer driver HP Laserjet 1020 windows 7

  Hi all

  I am here to share my idea to install the printer hp laserjet 1020 in windows 7.

  There no driver for windows 7 until mid-November.

  I installed the driver for laserjet 1020 on windwos 7, here is the method to install the driver of windows 7 for laserjet 1020.

  1. 1st download all laserjet 1020 base of the printer driver for windows vista. You can it to the bottom of this link

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategor y? product = 439320 & lc = en & cc = us & dlc = en & lang = en & cc = us

  2. After you download the driver for vista check it out same exe file with winrar and then go to Device Manager, then HP laserjet 1020 which is indicated as a device unknown and do right click on it and after this update the driver

  3 and after that go to the folder where extarct vista driver exe and select it.

  novel I ran no exe file.

  Thanks for reading. hope it will work for you

  4 and it will be installed without any problem like me.

  take care of all.

  Mokhtari

  Edit by Katie_H: fixed broken link

  Hello, again and again

  Here I downloaded the HD video to see better the HP Laserjet 1020 driver Windows 7

  If you have any questions please conatact me through yhis post or respond to it.

  Is this useful? Please let me know

• C6280: Could not locate the printer driver base download

  We have lost our ability to print on the same day as Windows 10 has been applied automatically.  The next day, I have restored our computer to Windows 7 without error, but we have lost our ability to print.  Then, I downloaded the print driver full of features, but received an error message that Setup encountered an unexpected error (code 2203) during the installation of this package.  I tried to use the two methods (USB and ethernet).    I uninstalled and reinstalled the software again, but the same problem has resulted.    I also used the "HP Print and Scan Doctor' and 'impression' Assistant and still have the same problem.  Something in the printer driver fails during installation.  I spent days looking for possible solutions.  Now I'm ready to just install a basic printer driver - but I can't find where it is on the site of HP for Windows 7 (64 bit) for the HP PhotoSmart C6280 all-in-One.  Can you help me?

  Hi @Hanagriff,

  Thank you for joining the HP Forums!

  I see you are trying to find a basic driver to use for your HP Photosmart c6280 printer. I'm happy to help you!

  Please try the steps in this post How to assign drivers to Print in different Versions of Windows, from @Shane_R, and this will show you how to install a basic driver.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope that's what you're looking for!

• printer driver another 'HP Deskjet C 990"which replaces the Deskjet 6122?

  Can someone tell me how to get the download for the other "HP Deskjet C 990" printer driver which replaces the Deskjet 6122 for Windows Vista 64? HP sends me everywhere, except at this link.

  I'm sorry you had a problem in downloading the driver 990c. (Shane_R) has a great post on how to download this.

  Here is the link for him. Let me know if it helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-software-drivers-e-g-Windows-8/How-to-assign-alternate-print-drivers-in-different-versions/TD-p/1957011

• Reduced with the universal print driver in Windows 7 manual duplex function

  On March 13, 2013, I downloaded the last PCL 6 Universal Printer driver for my Laserjet CP1518NI printer.   Manual duplex printing is now a mess!  In Windows XP, duplexing manual was available for Microsoft documents, but for them, it worked: if I chose to print on both sides, a pop-up window seem to remember to press 'OK' on the printer when it was time to print the second side. I could close this window without affecting the driver himself things correctly configured: he printed the pages first, in reverse order, collected if necessary and rotation so that when this side is complete, all I had to do was take pages on the output tray in put them directly in the input tray and then press OK on the printer, and the other next printed pages, in good order and the correct orientation.

  Here's the worst: when you print a double-sided Word file, I now get a BOX of DIALOGUE MICROSOFT WORD asks me to press "OK" in the dialog box, not on the printer, when you are ready to start printing the second side.  With an open dialog, I can't work with other Word files to the end of the first side printing.

  Is then the settings: apparently, I need to change the settings manually (not what I planned "Manual" Duplex would!) to learn how to print the first side (even pages) in reverse, reverse order / rotation, then the second side (odd pages) in normal order do not hit?  Do I have to change the settings before printing the second side?

  If I don't make all the settings myself, it just prints odd pages in the wrong direction and DISORDER.  If I do all the settings myself, which is exactly the pilot done for me, other than preventing me from working on other documents, the document while current is printing?

  I'm especially disappointed because the old driver worked very well.  I just updated the driver because of what turned out to be another problem.  Sigh.

  In reading the manual. on page 35, it describes how to enable the feature if you have not already:

  http://h10032.www1.HP.com/CTG/manual/c01070718.PDF

  According to the available information this process should not be performed by the driver. However, as I said above, almost all the settings you described I not know can be defined in MS Word. Back to history versions of the drivers, I see the same types of drivers that have been developed for Windows XP and the information I have shows that this function must not have changed.

  In addition, similarly, you should be able to allow printing of greys through the preferences of printer or the printer properties Advanced.

  I would like to know if this helps!