9360 BBM blackBerry smartphones does not open

I have a new Curve 9360 and since I updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc. on. I can receive and send messages. When they appear, but cannot get my contacts and add new etc.

Hey chippydog,

Welcome to the community of BlackBerry Support Forums.

I suggest that you re-install BBM by going to www.blackberry.com/bbm and then restart the BlackBerry, and then try to open the application.

Tags: BlackBerry Smartphones

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