9790 Bold blackBerry smartphones

Similar Questions

• My 9790 bold blackBerry smartphones does not start

  suddenly... my 9790 bold will switch off... then when I tried to turn it on again, it does not start... I tried to charge the battery and some attempts to turn it on by pressing the power button, it just would not start... then I tried to connect it to my blackberry usinf desktop Pc, I would not... detect someone could help me? any advice on how I can get it to turn on?

  Have you tried removing the battery and insert again?

• 9790 Bold blackBerry smartphones does not always delete on the mail server

  I can "Delete Forever" on my server of my 9790 "BOLD" of BB email provider?

  According to the next document in support of Gmail, email are permanently deleted after 30 days. The only way to permanently delete messages until this moment is to do it manually on the account.

  Here is more information on this topic:

  http://support.Google.com/mail/bin/answer.py?hl=en&answer=7401

  http://support.Google.com/mail/bin/answer.py?hl=en&answer=78755&ctx=CB&src=CB&CBid=-1klx81o0htprp&CB...

  I hope that info helps!

• My 9790 bold blackBerry smartphones

  My bold 9790 always show full signal battery am when it loads and left on so that the battery has not yet complete. The battery can only be complete when I turned off it and load. Am tired of this solution to this.

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Good luck and let us know!

• 9790 Bold blackBerry Smartphones: more than 1 month SMS is removed

  Since I update OS 7.1 on my Bold 9790 SMS more than 1 months are deleted automatically. This is despite the validity period of the SMS on "Max". How can I stop this?

  Home screen > menu > switch application
  has selected the envelope icon.
  This should open the application "Messages".
  menu > options > General options
  There should be an option called 'Keep the Messages' with multiple values: 15 days, 30 days, up to 6 months and forever.

  It differs from the "period of validity of the SMS.

• 9790 Bold blackBerry smartphones does not start.

  Phone refuses to turn on. The LED lights on a then passes off the coast. Its been down for 2 days now. With or without battery. All solutions?

  OK... so let me see if I understand. The other BB worked well with your battery, but your BB has continued the same behavior with the other battery. And this other battery also worked well in this other BB (before Exchange it). Is that correct them all?

  If Yes, then the problem is your BB... and probably something with the material to prevent it from being able to runs out of battery in the camera. And, as the material, it is impossible to do anything at a distance from the internet.

  If you stay in the warranty, I recommend that you seek formal assistance through this channel. If you have no warranty, so I recommend that you are looking for a local store (to you) with a personal material BB qualified to give you a correct assessment and estimate.

  Good luck!

• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• How to increase memory Application of BlackBerry Bold BlackBerry Smartphones?

  Can someone please let me know as how can I increase the "Application memory" my camera 9000 (Bold) BlackBerry?

  Whenever I install a new app he consumes the memory of the application from my device. Can I install the new application on the device memory which can be expanded, I think.

  Thank you

  Arnesh Kumar

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD memory card

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media - is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Best!

  Good luck!

• Error jvm 102 on Blackbery Bold blackBerry Smartphones

  White screen with JVM 102 error. How can I fix it without losing any data

  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECPs = com.dataviz.dxtg.stg.excel.xls.
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECCs = Excel97Model
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECMm=()
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPEs Module = ' SheetToGo47-4' ran out of memory while checking (603)»
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPKv = 1
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPNs = SheetToGo47-4
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM: + BORK
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM error 102
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : invalid code in filesystem
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM:INFOp = 2280a8b3, a = '5.0.0.586', o = '5.1.0.146', h = 4001507

  Hello Drgnh

  Welcome to http://supportforums.blackberry.com/

  The JVM 102 error occurs when one or more files COD, either from an application or the operating system itself, are damaged as a result an immediate stop of all processes in the BlackBerry Smartphone is generated, preventing the loading of the operating system boot sequence.

  The BlackBerry software should update the phone.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry 9700 "bold" blackberry smartphones does not connect to wifi

  I have a blackberry bold 9700 and I got it a few days ago and every since then ive been trying to get the wifi working. Phones unlocked by the way.

  I implemented the wifi fine but in manage connections, I have my network in green next to my wifi and a white check mark to the right and its supposed to be a checkmark im assuming.

  No matter what I do my wifi symbol does not illuminate white his gray yet and I have configured the wifi and it says it's connected but still no wifi.

  What settings on my phone or my internet or my phone I do not know now im so confused.

  and I have a router linksys and im with rogers and im new to blackberrys.

  The white tick means that you are connected to WiFi rotate.

  A green check mark indicates that you are connected to the WiFi router AND your BlackBerry BIS data plan. Do you have this data Plan on your mobile service provider account?

  If this is not the case, call them and ask.

  Good luck.

• The certificate of guarantee "BOLD", blackBerry Smartphones blackberry 9900 lost, I need a new

  Hi, does anyone know who to contact or how can I get a new certificate of guarantee for my bb, because I lost the original one and I need to repair my 9900 broken "BOLD", thanks

  Sorry, I don't know what your "career network". Do you mean "centre" of the network? It's Vodafone Romania?

  Where did you bought it?

  There is no email support RIM/BlackBerry. For official support, you call your operator mobile phone and on any issue that they cannot solve, ask to have intensified to support BlackBerry level 2 level.

• Why my Blackberry "BOLD" blackBerry Smartphones freezes when I compose the internet icons or google? !

  I have a Blackberry Bold 9800.

  When I click the icon internet or google, my phone hangs. This just started happening today. I tried to restart it and its fine at first and I can access all other icons on it, but as soon as I try to go on internet, I can't go on no matter what.

  Please help as I can't afford a new phone

  Thank you xx

  It is a problem that can happen to any BlackBerry where the camera gets stuck and the screen is frozen. There are two ways to solve this problem. You can reset soft of your Blackberry by pressing the keys Alt + Cap + delete set.

  If this technique does not resolve the problem, you can perform the reset. Find the reset button on the back of the device (which can be down, under the cover of the battery) and press the button using a PIN etc. You lose all the data using one of these methods. If both fail, then try a security wipe! Or you have installed something new on your cell phone that she began to freeze right after? Could be running in the back ground? Keep, hold that the blackberry button will let you know what works in the background! "Hope this helps!

• Problems syncing with my Mac and my "BOLD" blackBerry Smartphones

  Help! I'm new to Blackberry and tried to synchronize my 9000 "BOLD" on my Mac (Entourage). My computer does not even recognize my device. I read a lot of posts in this BB site, the PocketMac site and Apple's site, but there is no definitive solution to this problem.

  I installed the latest version of the PocketMac and have also installed the recommended update. When I plug the USB cable from my phone to my computer, it tries to sync but I get this error:

  [04:50:26.621] unable to connect to BlackBerry (error 1); jump.

  Can someone tell how to fix this?

  Hello richchin,

  This error almost always means that PocketMac struggled to find the device for one reason or another. I have included an article that should be very helpful in this work.  My experience is that uninstalling and reinstalling PocketMac, followed by deleting .kext files (as described in the article) and then the installation of the update of the driver will give the best results for you.  Please also restart the computer when you are prompted, and then at the end of the process before trying to synchronize.

  Here's the article I mentioned:

  Title of article: mistake1. (jump) is displayed whensynchronizing

  Item number: KB15429

  Link: http://www.blackberry.com/btsc/KB15429

• Browser on "BOLD" blackBerry Smartphones

  Just got my blackberry "BOLD" a few days ago and had a curve for more than a year, and before that a Pearl. I can't the browser to go to Ebay.com... the engine of research put me on Ebay mobile.com I don't want that ebay mobile will not completed as regular ebay research. Best I got was Ebay Canada, which does me no good. I bought the phone to go on real ebay, but despite repeated attempts, I have on ebay mobile... Thank you! minkman

  Thank you very much!!! ... It worked!... thought I'd return the phone... so the figure thing looking Blackberry do the mobile web pages? !... anyway... after three days of frustrating, it works now... difficult to see and to constantly press trackball to magnify, but I'll work on this next... to understand once again... Thanks for the help everyone! minkman

• Help with email "BOLD" blackBerry Smartphones

  I bought one yesterday "BOLD" is used. I switched my sim card from my iphone and put my data to a blackberry plan. I have hard reset the phone twice and everything seemed to work. Then I started to receive notifications about new emails. Apparently, I have deleted the e-mail account on the phone, but I always get the first email to owners. Y at - there someone here who can solve this problem? I tried to pass to set up e-mail and he says that an email is already set up with this account. ATT, I called and they have of course no help.

  The only way is to convince the carrier to unlock his account and re-assign-la to you... the carrier control the BIS account, under the direction of their customer...