A horse of Trojan/worm trashed my netbook. The only solution was to reformat. I have a genuine certificate of authenticity. I can't activate XP home

Similar Questions

• MERGER OF THE ACE TROJAN/WORM / VIRUS (?) INFECT INTERNET EXPLORER, NO HELP AVAILABLE ANYWHERE

  MERGER OF THE ACE TROJAN/WORM / VIRUS (?) INFECT INTERNET EXPLORER. It is a strange malware, which, so far, has been incurable, it changes the homepage at http: / / fusionaceenterprises. which cannot be reset by any means. Even if the registry entry is deleted, it is restored. removing internet Explorer, and the installation of new copy of microsoft site also do not help. After that removal of several attempts it disables the option to change home page. Even if the drive is formatted, it is reported to come back. What about just internet explore and not any other browser, opera or firefox. It is a direct challenge to microsoft and its claims of secuity. It is there any help available anywhere. Its time microsoft should work and provide users with solution.

  Submit an example here: http://www.microsoft.com/security/portal/

  If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. See http://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

  -steve

  ~ Microsoft MVP Windows Live ~ Windows Live OneCare | Live Mesh | MS Security Essentials Forums moderator ~.

• When you click Web sites my Avast 5.0 antivirus warns me that a malicious URL tries to access my system or that a Trojan horse was prevented access. Malware/Trojan attempt is always of the same address:[Ticon.in/nte/kuz/.exe/xhdoe515bvo3

  Suspect Maleware / Trojan.

  This has happened

  Each time Firefox opened

  == I tried to access a website

  Hello Dave deaf.

  It is possible that you have a problem with some Add on Firefox which is an obstacle to the normal behavior of your Firefox. Have you tried to disable all add-ons (just to see) to see if Firefox goes back to normal?

  Whenever you have a problem with Firefox, whatever it is, you must make sure that it is not caused by one (or more) of your installed modules, whether an extension, a theme or a plugin. To do this easily and cleanly, start Firefox in safe mode (remember to select disable all add-ons when you start safe mode). If the problem goes away, you know that it's an add-on. Disable them all in normal mode and allow them one by one until you find the source of the problem. See this article for more information on troubleshooting extensions and theme and this one for plugins.

  If you need help with one of your modules, you will need to contact the author.

  In addition, it is possible that your system is infected by malicious software. To search for malicious software, install, update and run these programs in this order. They are all free for personal use, some have limited functionality in their 'free mode', but the features you won't miss are not really necessary to find and remove the problem you have. Remember that not all programs detect the malware even!

  Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php
  SuperAntispyware - superantispyware.com
  AdAware - lavasoftusa.com/software/adaware
  Spybot Search & Destroy - safer-networking.org/en/index.html
  Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx
  Dr Web Cureit - freedrweb.com/cureit

  If they can't find it or cannot erase it, please tell me and I will provide you with further assistance.

• Avira Antivirus Premium 2012 keeps returning (fake?) positive for the horse of Trojan TR/tr/dropper.Gen

  Avira Antivirus Premium 2012 retains its positive (fake?) back to TR/tr/dropper.Gen Trojan. Avira gives me the ability to clean the file, I always accept, a scanner and then closes. In a few hours (or minutes), there comes another plus (fake?) for TR/tr/dropper.Gen.

  I have to temporarily disable direct protection to use my MS Word which is annoying and dangerous.

  To get a second opinion, I have downloaded and run the MS 1.0.3001.0 Security Scanner that was able to detect viruses, spyware or potentially unwanted software on my system (running Windows XP).

  Any ideas?

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• IOBit Malware Fighter said that it found a Trojan with Hewlett-Packard in the name

  I run IOBit each week.

  Today it is said that he found the following Trojan.

  

  The only file I see as that in \Recovery\ is CDCreator.exe.manifest.

  Anyone has any ideas on this subject? It's a Trojan horse?

  Richard

  richkl1 wrote: I run IOBit each week.  Today it is said that he found the following Trojan.

  

  The only file I see as that in \Recovery\ is CDCreator.exe.manifest. Anyone has any ideas on this subject? It's a Trojan horse? Richard

  Hello richkl1, the file list you is a file that is used by HP to create the restore HP Recovery for your system disk.

  Several times, programs such as you use will suggest a few false positives.

  I suspect that maybe it's a fake positive reviews. I would not be concerned about this at all.

• From 8/24, most of my emails go directly in the trash instead of the 'Inbox '. I have some companies, like the Daily Herald, etc. that I want to receive.

  I don't know if it was the result of an update to Thunderbird if this problem started when I created a filter for unsolicited junk e-mail that I had received. When I clicked "Run", each email "in box" went in the trash, instead of just the item that I had highlighted. I then highlighted all of the trash and he returned to the Inbox. None of the items I've retrieved from the trash and you want to receive were among the 685 items listed in my filter of junk e-mail messages. I have no idea how all of these got messages filtered as trash. I had hoped the problem has been resolved, but as the day wore on, I noticed that almost every email I received still went straight to the trash.

  Examples of emails I love receiving: Daily Herald updates, Netflix, global market, Best Buy, etc. I don't have to demand for payments of invoices from the 8/24, but I have to assume automatic responses to planning a payment will also go to the trash. Even the Mozilla Support e-mail that was sent just when signing into my account went straight to the trash. There are several emails I want to keep to my file, so I don't want to close my account and start again. It seems personal friends messages are still in the 'box', but each business email goes directly to the trash if desired or not. The screening went to the extreme.

  The help section does not resolve this issue, so I am at a loss on how to solve this problem. It doesn't seem to be a process to do the opposite of message filtering. In the dream world, I would need to highlight the messages I want to receive.

  An overview of this issue would be most appreciated.

  Problem solved. I used Google search for my problem and found some very good information on troubleshooting. The last filter, I created for spam, I clicked on 'does not contain' rather than 'contains' and therefore each email message unique since that time obviously did not contain these key words, as they were going into the trash, I received!

  What a relief to retrieve new messages in the box in. Thanks Google and those who offered assistance to someone in the past.

• Cannot delete emails to the trash folder - get the error message that there is no such thing as trash.

  Normal action when I delete an email - it usually goes to the trash.
  Now, it remains in the Inbox and I get the following error message:

  The 'Inbox' ongoing operation has failed. The e-mail server for this folder has responded: there is no mailbox (TRYCREATE): Trash.

  I checked the dialog box location under choice of account of this folder and the Info for the Trash subfolder is the same for the other subfolders.

  SD

  SDuffy,

  Thanks for posting back the trash became operational after restarted Thunderbird. I'll mark your answer as solving the problem.

• I got a message that there is an hour: Trojan.Win32.Generic detected in the time machine.  How can I remove it? Is this true?

  I received a message that there is an hour: Trojan.Win32.Generic detected in the time machine.  How can I remove it? Is this true?

  I have the version of yosemite 10.10.5 OSX macbook air.

  Whence this message?

• I connected an external hard drive to my MAC pro. I want to delete a folder, but there is that no move to trash option shows the jury. Kindly help me on this.

  I connected an external hard drive to my MAC pro. I want to delete a folder, but there is that no move to trash option shows the jury. Kindly help me on this.

  In the Finder, right-click on the drive and select information. Under sharing and permissions have read and write privileges?

• I need to learn how to remove trojan my computer files and the registry.

  Original title: cleaning your pc

  I need to learn how to remove trojan my computer files and the registry. There is a financial has now attached ittibu or something. and how to remove the event source errors and all that is connected to this.

  If you make financial transactions online and feel your system has been compromised, the more experienced people will recommend wipe you your HARD drive and reinstall your XP from scratch, but that is not always possible and of course is up to you depending on how you feel about this (you need to feel good about it).

  If you still think your system may be achieved a malware, I would do these things before you start any troubleshooting effort:

  Download, install, update and do a full scan with these free malware detection programs at:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Download and run Hitman Pro here and during installation to be 100% sure to refuse the installation of toolbars, decline any e-mail options, nothing to do with Bing or MSN, perform a scan time, accept no e-mail and activate the free license:

  http://www.SurfRight.nl/en/downloads/ (make sure you get the free version)

  Download and run TDSSKiller from Kaspersky:
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  The scans by operating clean, then to solve any problems.

  If you still think that you have any questions, then proceed as follows:

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  What is your Internet browser and version?

  Your system's disks IDE or SATA drives?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  What do not you think that you should see?

  If the system works, what do you think might have changed since the last time it did not work properly?

  If you need help interpreting your logs in Event Viewer, follow these steps:

  Here is a method to display specific information about individual events.

  To view the logs in Event Viewer, click Start, settings, Control Panel, administrative tools, event viewer.

  A shortcut to the event viewer is to click on start, run and enter in the box:

  %SystemRoot%\system32\eventvwr.msc

  Click OK to launch the event viewer.

  The most interesting newspapers are usually the system and Application logs.

  Some newspapers such as security and Internet Explorer may be completely empty or have just a few items.  The default settings for XP wants do not connect all this activity, unless you need to solve a problem in these areas.  If you enable logging for them the papers fill up quickly and could adversely affect the performance of your system with all the extras (often unnecessary) activity.

  If you have Microsoft Office installed, it has its own newspapers, and they can be empty or occasional boring activity very little or, if there is no problem with your desktop applications.  It's normal.

  Not every event is a problem, some are informational messages that things work very well, and some are warnings.

  However, no event should defy reasonable explanation.

  Each event is sorted by Date and time.  Errors will be red Xs, warnings will have yellow! s.
  Informational messages have white is.  Not every error or warning event means that there is a serious question.

  Some are excusable at boot time when Windows starts.  Try to find only the events to the date and time around your problem.

  If you double-click on an event, it will open a window of properties with more information.  On the right are black up and down arrow keys to scroll through the open events. The third button that looks like two overlapping pages is used to copy the details of the event in your Windows Clipboard.

  When you find an interesting event that occurred at the time of your question, click on the third button at the top and arrows to copy the details and then you can paste the details (right click, paste or CTRL-V) the text in detail here for analysis.  Remove all personal information from your information after you paste If you are forced to do so.

  If you paste an event, it will look something like this annoying system startup event:

  Event type: Information
  Event source: Service Control Manager
  Event category: no
  Event ID: 7035
  Date: 14/07/2010
  Time: 17:54:18
  User: Jose
  Computer: computer

  Description:
  The Remote Access Connection Manager service was sent successfully a starting control.

  To get a fresh start on any log of the event viewer, you can choose to clear the log (the log backup is available), and then reproduce your problem, then just look at the events around your show and troubleshoot events that are happening when you have your question.

• When I try to map a folder or printer on the netbook, the system wants a user name or password, and I don't know what to say.

  Password for the drive mapping

  Password for the card

  1. I have XP Pro SP3 on a computer desktop and XP Home SP3 on a netbook. A printer is on the desktop.
  2. I have a local area network using Ethernet between the two computers. According to the 'network connections' opens on both computers, the LAN connects successfully.
  3. I've specified three office folders (and their subfolders) and the shared printer, all this without passwords (I don't use password at all in both systems).
  4. in the past, I could map files and printer on the netbook without difficulty, but now when I try to map a folder or printer on the netbook, the system wants a user name or password, and I don't know what to say.
  5. what has changed, and how can I revert the changes?
  Adrian

  Hi Adrien,.

  I suggest that you disconnect the card reader and see if it helps. See the following article for more information.

  How to connect and disconnect a network drive in Windows XP

• Need replacement battery: Vaio netbook, the number of battery - vgp-bps15/8

  Need replacement battery: Vaio netbook, the number of battery - vgp-bps15/8

  Hello Shirley,

  Battery model VGP-BPS15/B is not available for sale on the Sony Online store. I suggest contact you any local store or authorized Sony part distributors here to check the availability of the same thing: http://esupport.sony.com/US/perl/support-info.pl?info_id=927#place_order_9

  Note: If my post answered your question, please mark it as an "accepted Solution".

• Why dose my complete trash upward with the photos that I have not deleted.

  WHENEVER I HAVE TO GO TO THE TRASH IT IS BIN HAS POINTS HERE THAT HAVE NOT BEEN DELETED. SOMETIMES THIS CAN BE UP TO 20 OTHER TIMES WE OVER & 100. I NEED TO CHECK THEM BECAUSE THE ODD HAVE BEEN REMOVED FOR REAL. IT COMES & ON PROBLEM WILL

  You don't say the programs you use for editing photographs.

  Photo Gallery Windows Live recording the originals of photographs you are editing. The originals can be moved to the trash at intervals to save disk space.

  To check the settings, click on the arrow pointing down next to "Return to the Original" under the Edit tab, and then select "settings". Set to 'Never' to stop this behavior.

  If you have other photo editing software, it may be something similar.

• WINDOW 7 is infected by the Trojan virus! -now get the message "Application notfound" at the opening of the programs

  My PC has been infected by Trojan. I cleaned it with Windows Defender but my windows and operating system do not work as usual. I can't update, install or restore anything from the internet or CD. Whenever I did it will direct me to other programs e.g. eplorer IE, Windows media player or words, etc or say thatf "not askingfound"! . "» I can't change anything in my computer now. Grateful if someone can help.

  Hello

  You send messages in the Forums of Vista even if you mention Windows 7 so it would be
  be the best in the future, to post in the correct forum.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  =================================================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

• How do you find the 'Trash' folder in the Mail window.

  I deleted my emails in my folder to remove, but I need to find where these emails go and remove them from this folder.  This has to do with not being able to delete my emails on my cell phone from "mytouch".  I appreciate all the advice!

  Windows Mail emails are stored as separate files.  When you delete them from your deleted items folder, they are either removed completely (although nothing on the computer is completely removed until it has been replaced by something else, but it is not accessible except by a file recovery program) or it may be in the trash.  Empty the trash in case it is there and it will be as removed as you can do (as before, it can be possiible recover using file recovery software) without using special 3rd party software that removes completely same files recovery software cannot recover it (but you can not do this once the file has already been deleted - it mut be deleted using the software.)  I do not think it is stored anywhere else unless you do backups (so it could be on the backup).

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.