A new version of the parental control is available. We recommend that you update the PC of each Member of the family.

When I connect to the Windows Live Family Safety website, it shows the opinion (in the title above) recommended that I upgrade to a newer version.  Next to this notice there is a link that says... 'install and set up parental controls'.  When I click on it to try to upgrade to a new version, need me a Windows Essentials page where it says nothing about an update.

An attempt to update, I clicked on the symbol "Refresh" in the upper right corner of the programs parental control on each of the monitored computers, and all say they are refreshed and updated.  What is going on?  Why he continues to say that they all need new versions?

PS. I am running Windows XP and control parental version 14.0.8118.0427.

Hi Placebo12,

We are happy to assist you with your concern. I understand that you wonder why the message shows up on the Family Safety website.

The notice comes when it detects an older version of the parental controls installed on your computer. The latest version should be 15.4.3555.0308 for the 2011 version and 16.4.3505.0912 for the 2012 version. Since you're using the 14.0.8118.0427 build that is the 2009 version of the parental control, the site detects it as obsolete. Please note that the only Essentials 2009 version can be installed on Windows XP.

If in the cases, it affects services and parental control functions, please let us know if we can help you.

Thank you!

Tags: Windows

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