a Pavilion a 6212n windows vista desk top. popup problem

After that record on a pop up appears, windows has encountered a critical problem and will restart in one minute, and then it restarts, this is the case whenever I connect. It is a pavilion desk top of page a6212n. How can I prevent the computer from restarting on its own... Thank you

Hello

1 did you change on your computer?

2. What is the exact error message that you receive?

Method 1:

I suggest you check in SafeMode with network.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Method 2:

If you are able to start your computer in safe mode, I suggest you perform the clean boot and check.

Clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

See also:

What to do if Windows does not start correctly

http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

I suggest to download and install the Microsoft safety scanner and run the scan and check.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

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