A problem of speaker and silence at the master volume

Hi I have a problem with the speaker. I can't hear the voices, with the earphone.there are a Mute check at the front, rear, subwoofer in the main volume. The microphone does not work as well. In the Control Panel, sound devices seems OK.

Hello Tukangcomputer,

Thank you for your message.  We will ensure that you have the latest audio driver for your computer.  Go to the website you computer manufacturer and download/install the latest audio driver for your device.
Please let us know if this is or is not to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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