A provider cannot send a messge to Hotmail because of permanent fatal errors
My brother sent emails via @nifty.com to my @Hotmail.com, 5 emails a week almost without any problem.
Only when he sent an e-mail to the help of a group of people, which contains 2 users of Hotmail, he receives error only for users of Hotmail messages. The error message is shown below. Successfully, it returns the mail to Hotmail users after several minutes later about.
Can someone explain to me where the problem lies?
The OWL gets his message to Thu, 23 October 2014 09:31:57 and error message sent Thursday, October 23, 2014 09:32. This means that the OWL must try again a few minutes after.
Help, please.
*************************************************************************************************************
From: "Mail Delivery Subsystem".<*** email="" address="" is="" removed="" for="" privacy="" ***="">
TO:<*** email="" address="" is="" removed="" for="" privacy="" ***="">
Sent: Thursday, October 23, 2014 09:32
Subject: Returned mail: see transcript for details
> The original message was received at Thu, 23 October 2014 09:31:57 + 0900
> from KD125054055004.ppp - bb.dion.ne.jp [125.54.55.4]
>
> - The following addresses had permanent fatal errors.
><*** email="" address="" is="" removed="" for="" privacy="" ***="">
> (reason: 550 OR-002 (SNT004-MC4F49) Unfortunately, the messages from of)
202.248.45.246 > have not been sent. Please contact... .ock l
ist. You can also
> consult your provider for
(> http://mail.live.com/mail/troubleshooting.aspx#errors.)
>
> - The transcript of session follows.
>... all speaking mx2.hotmail.com. :
> MAIL From:<*** email="" address="" is="" removed="" for="" privacy="" ***="">
>< 550="" ou-002="" (snt004-mc4f49)="" unfortunately,="" messages="" from="">
> have not been sent. Please contact your ISP for part of
> their network is on our block list. You can also consult your provider for
> http://mail.live.com/mail/troubleshooting.aspx#errors.
> 554 5.0.0 service unavailable
>
Yes. For ISP/Admins contact postmaster
Users simply support forum.
Unfortunately there is no 'live', e-mail, chat (for account related issues), or 'phone' support for Hotmail.com, Live.com or Outlook.com
Tags: Windows
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