A security update cumulative for Internet Explorer 9 for Windows Vista (KB2744842) failure error message: Code 80071 A 91. This update failed to be updated since August 8. How should I do?

Hello
Update of Internet Explorer 9 for Windows Vista (KB2744842) and update of security for Windows Vista (KB2712808). Doesn't have the error details: Code 80071 A 91.

I can't solve this error that had been troubling since August 8. Can you please help.

Thank you

Please answer each of the following [admittedly tedious] diagnostic questions in a numbered list type in your very next answer (no need to quote this post):

1. when (date about) don't you buy the computer?

2. when (exact date) done, your Norton AntiVirus subscription expire?

3. any other application (for example, Norton Internet Security) Norton or McAfee application EVER installed on the computer?

4. do you have a free trial Norton, or a test of free McAfee [a] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

5 are these other updates update listed in updates installed (not update history)? [1]

(a) KB2722913, KB2705219, KB961501, KB2731847, or KB2736233;

(b) KB2698365, KB2691442, KB2655992 & KB2719985 [or maybe KB2721691];

(c) KB2685939 and possibly KB2686833.

(d) KB2658846, KB2659,262, KB2660649,562, KB2688338 & KB2690533 KB2676;

(e) KB2393802 KB2644615, KB2633171, and especially KB971029.

6a. is the 7 Version of Java Update 7 (or higher) installed? TEST HERE in USING INTERNET EXPLORER (ONLY!)-online http://java.com/en/download/installed.jsp

6 b. v11.4.402.278 is Adobe Flash Player (or higher) installed? TEST HERE in USING INTERNET EXPLORER (ONLY!)-online http://www.adobe.com/software/flash/about/7. Is Firefox, Chrome or any other alternative browser installed?

7 is Firefox or another alternative browser installed in addition to Chrome?

8 have you ever had the opportunity to do a repair installation or a clean installation of Windows?

9. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. CCleaner Registry Cleaner)?

==================================================
[1] start | Control Panel | Programs and features. See installed updates (in the left menu)

[2] start | Control Panel | Windows Update | View the update history (in the left menu)

Tags: Windows

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