A virus attack my software and hardware
I received a phone call from someone who said that they represented "Microsoft", asking me to give them access to my PC. they gave me with a command (eventvwr) that showed that I had a virus, can someone please explain how to use the microsoft product support to rid my PC of this contamination.
It is a SCAM and FAKE for sure.
I suggest you take a look at:
http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/
If you think you are infected by the Virus and then try to run a full scan with:
http://OneCare.live.com/site/en-us/Center/whatsnew.htm
Tags: Windows
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Hi RonaldAndis,
· You try to install a software?
· What software are you trying to install?
· Is it a downloaded software or you have an installation CD?
Method 1: If this is a downloaded software, then try to download it again and see if it helps.
Method 2: Search for damage if you try to install using a disc.
Method 3: Place the computer in a clean boot state to install the program.
How to configure Windows XP to start in a "clean boot" State
Note: Make sure that you put the computer to a Normal startup, once the troubleshooting completed.
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THAT IS TO SAY 11
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The application is malware or is not certified WHQL. 64-bit versions of windows DO NOT ALLOW any application or driver or hardware to run or install if they are not certified WHQL.
This is not the dell software and not supported here.
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Back to photography when CRTs were the only monitors... I know that this is extremely important and want to be fully compatible with Adobe. Please advise...
You want to ask advice on what type of computer and the monitor to buy?
Most of the machines in the average range (costing around $300 +) made today must be able to manage of Photoshop Elements.
For reference, this page is the required system configuration. They are the bare minimum required from a computer for Photoshop Elements run. Today most of the new machines would meet these specifications.
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Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb? He did NOT finish the task is content to any screen blue screen saying it's bad it's bad, your computer is messed up bigtime, so-to-speak
Hi Cynthia,.
1 have you ever done any hardware or software changes to the PC?
2. What is the brand and model of the PC?
3. What is the full error you get when you try to evaluate the computer?
Audit of the statues of the device in the Device Manager.
a. click the Start button, type devmgmt.msc and press ENTER.
b. check for any exclaimation mark and the status of the devices.Follow these methods.
I suggest you to first run the resolution of performance problems.
Method 1: Open the resolution of Performance problems
http://Windows.Microsoft.com/en-in/Windows7/open-the-performance-TroubleshooterMethod 2: Disconnect non-essential external devices and try to evaluate the computer.
Method 3: Also, temporarily disable the antivirus and check the question. Anti-virus programs are sometimes called causes this problem.
Turn off the Antivirus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.Let us know if it helps. If the problem persists, please answer, we will be happy to help you.
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When the latest version of Firefox has been installed it gave me a message that the McAfee software was not compatible and so I have more protection against viruses. She added that when it became compatible I would be informed. I cannot afford to be without my virus protection and want to revert to an earlier version of Firefox.
I hope that the problem is that Firefox 5 is not compatible with some of the additional modules of McAfee. It will be rather worrying if she has a problem with McAfee security programs themselves. Please specify exactly what software and the version that you have problems with.
There are problems with McAfee Site Advisor /questions/839953 #answer - 205178 known but we hope McAfee that will resolve in a few weeks.
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I WANT TO KNOW IF I CAN START MY COMPUTER ON IT "S FACTORY CONDITION AND ELIMINATE ALL MALWARE, SOFTWARE SPY SOFTWARE AND VIRUSES
Hello
I'm sorry to hear that you are facing problem with sons of malware and viruses in your computer.
It would be best to contact the computer manufacturer for assistance.
Warning: Restore to factory settings remove everything and you start again with a clean machine.
Hope the information is useful for you.
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No matter who was attacked by software viruses malware windows privacy lawyer!
No matter who was attacked by software viruses malware windows privacy lawyer!
You asked this question even almost a week, which I you provided a response.
You did not answer.
EDIT:
Problem solved.
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PC automatically shutsdown after every 30 min. I have the last MS Security Essentials installed and running and also the MS Malicious software installed, but none are able to detect any virus or harmful software. Please help in this regard.
You get a bsod?
Please check the event log to see if there are errors, helping to explain what is happening. Also check the c:\windows\minidump folder. Are there files .dmp created here with the dates that it closed? If so please download them on your skydrive so watch us closer.
See you soon.
MyPcHealth - free tools
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Why after connect to my router it take 1-2 minutes to load the router's Web site? No software and the hardware has changed.
Hello
I suggest you check out the link to Linksys support:
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I'm running a full scan of the system with my anti-virus software and it filled almost my laptop breaks down when it comes to: -.
c:\windows\winsxs\x86_microsoft-Windows-font-bitmap-oem_31bf3856ad364e35_6.0.6000.16386_none_fb2d5aefb17b8d65\vga865.FON
This file can be replaced. When I scan this folder individually its fine, please help
Thank you
Hello
What protection software antivirus you are running on the computer?
Method 1: Check if you can run the scan in safe mode without in all questions
Follow the steps mentioned in the link below to access the secure mode
Startup options (including safe mode)Method 2:
you can run Safe Mode security monitor, see the steps in the article below
How to install the free Windows Live OneCare Safety Scanner and then scan your computer in Mode safeMethod 3: Follow the steps mentioned in the link below to check your hard disk for errors, and then check if the problem is resolved
Check your hard drive for errorsIf the problem persists,
Method 4: Long file name could cause this problem, perform a backup of the file (copy it somewhere else), and then rename the file, check to see if that makes a difference
Note: Copy the file to the original location.
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
***************************************************************************
Visit our Microsoft answers feedback Forum and let us know what you think. -
Windows Vista security alert sending indicating virus attack and does not allow me to get security alerts. How to bypass or disable? I have another anti-spyware (Kapersky) program that manages all aspects and indicates no virus found.
I want to disable Vista, but it won't let me and the only solution it says is to download a update for a cost. Help, please.
The 'alert' is not from Vista. Your computer is infected by a rogue security program. It's called "thugs" because he pretended to be a good guy but is really bad. Don't pay them!
Bleeping Computer has the removal of many variants of thieves here steps - http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010
You can also check for the stages of removal at these links:Bleeping computer removal how - to - http://www.bleepingcomputer.com/forums/forum55.html
Malwarebytes malware removal guide - http://tinyurl.com/5xrpftMalwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you don't need to buy these programs.
These can work for you, and all can be good. However, in many cases the computer will also infected with other horses of Trojan and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either the interactive assistance to one of the specialty forums listed in the link below, OR take your machine to a professional on the local computer OR backup your data and do a clean install of Windows. It's your choice. I do not recommend using BigComputerStore/GeekSquad types of places.
http://www.elephantboycomputers.com/page2.html#HJT-links MS - MVP - Elephant Boy computers - don't panic!
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Please see:
12.1 error installation update | Photoshop Elements, first Elements
Update the items 12.1 fault (U44M1P2003)
I hope this helps.
Concerning
Megha Rawat
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Hello
What operating system is installed on your computer?
Once removed the HDD data can't be recovered. However, you can use your favorite search engine to browse third-party data recovery software and use this software to recover data.
Note: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk. You can also view the following link to recover lost or deleted files and try the steps:
http://Windows.Microsoft.com/en-us/Windows-Vista/recover-lost-or-deleted-files
Also applies to Windows 7.
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