A week ago, I bought a subscription to CC in Adobe Photoshop and Lightroom. I can access Photoshop but this screen still ask me for the license number or if I want to continue with the trial. The same thing happens with Lightroom, only he mak

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• my firefox browser is currently set to an address that I use the new tags or windows I can't esaped, what is Hoover. It does not work with Hoover. I deleted the trash firefox, but when I re - install the same thing happens.

  Here's what's happening. Somehow a Hoover appears in each tag or the window that I use with FireFox.

  I installed and removed trash FireFox. I then download and the same thing happened with Hoover screen reappeared. I can't even in Hoover. It might have something to do with the default value. I do not know.

  Try Firefox SafeMode to see how it works there.
  
  A way of solving problems, which disables most of the modules.
  
  (If you use it, switch to the default theme).

  • You can open the mode without failure of Firefox 4.0 + by pressing the SHIFT key when you use the desktop Firefox or shortcut in the start menu.
  • Or use the Help menu option, click restart with the disabled... modules while Firefox is running.

  Do not choose anything at the moment, just use 'continue in safe mode.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before using the shortcut of Firefox (without the Shift key) to open it again.

  If it's good in Firefox Safe mode, your problem is probably caused by an extension, and you need to understand that one.
  
  http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+themes

  When find you what is causing that, please let us know. It might help others who have this problem.

• I tried to download the trial version of indesign, but it never exceeded the screen of the initializer. So, I bought it and the same thing happens. Any ideas?

  I tried to download the trial version of indesign, but it never exceeded the screen of the initializer. So, I bought it and the same thing happens. Any ideas?

  Just to confirm, can I ask you if you try to install Creative Cloud app inorder to download InDesign?

  You are using Windows or Mac computer, please also specify the version.

• Can I switch my academic license for CS5 Master Collection to a regular license for the same thing?

  Can I switch my academic license for CS5 Master Collection to a regular license for the same thing?

  If Yes, how much does it cost?

  I'm not allowed to resell my academic license as it is. So, I explore the most cost-effective way for me to get a full license for CS6.

  I understand that academic licenses at regular licenses upgrades do both in a new license which can be sold together. So, maybe it would be cheaper to spend an academic license for CS5 Master Collection to a regular license for CS5 Master Collection, that it would upgrade the software to a later version.

  My reason for the continuation of the full version is that I have upgraded my equipment a lot and don't like versions of the software upgrade, since it requires twice the same software installation. I would rather sell off the previous version and buy a full version. From my experience, this procedure usually ends the same, sometimes cheaper. But, above all, it makes the management of software much easier.

  What Bob says. You can only upgrade to current versions of Adobe products. Currently CS6.

  Your upgrade path is CS5 Master Collection Edu to CS6 Master Collection (upgrade) for US$ 1 049

  http://www.Adobe.com/products/creativesuite/MasterCollection/buying-guide-upgrades.html

  or join the creative cloud.

  My reason for the continuation of the full version is that I have upgraded my equipment a lot and don't like versions of the software upgrade, since it requires twice the same software installation.

  With Adobe software, you just have to install the latest version - even if it's an upgrade on a computer brand new with the previous installation of any Adobe software. Any upgrade of the discs and downloads contain full versions of the software. The installation program recognizes complete and updated versions to update via the serial number.

  So when installing version CS6 Master Collection on a brand new PC (no Adobe software) previous upgrade, you install only CS6.

  The CS6 installer will ask your CS6 serial number and will recognize that it is a series of upgrade. It will then ask a serial number for a longer early version. Which must be CS5 or CS5.5 due to the new political upgrade a back version of Adobe.

  You enter your serial number CS5 Edu and CS6 Setup will continue.

  However, you can find the creative cloud a better fit for you, especially if you're a frequent recovery plant.

  The cloud for you as an owner of CS5 will first be $29.99 US/month for the first 12 months. Then, he'll be back at full price (currently US$ 49.99/month).

  Keep in mind that if/when your Cloud membership expires or is cancelled, you lose use and access to the software. You will then return to CS5 Master Edu with no upgrade path. At this point, it's an all or nothing ask from Adobe.

• When I opened my firefox on my mac - it opens to a blank screen. I tried to remove and redownloading but the same thing happens. How can I fix?

  When I opened my firefox on my mac - it opens to a blank screen. I tried to remove and redownloading but the same thing happens. How can I fix?

  Ahh. I thought you meant Subject: vacuum

  Start Firefox in Safe Mode {web link} by holding down the < shift >
  (Mac options) key and then from Firefox. Is always the problem?

  Start your computer in safe mode with network. Then launch Firefox.
  Try the sites secure web. Is always the problem?

  Start the computer in Mode safe;
  Free online encyclopedia

• I have the same problem. whenever I start windows it tells me it is install and configure updates, after 20 minutes he finally - but next time I start exactly the same thing happens - that is every day and im tired of it.

  I have the same problem. whenever I boot windows vista it tells me it is install and configure updates, after 20 minutes he finally - but next time I start exactly the same thing happens - that is every day and im tired of it.

  Hi MartinWithWindowsIssues,

  Welcome to the Microsoft Vista answers Forum!

  I have some steps that may help you.

  Step 1

  Try resetting the component of windows update.

  To do this, click resolve this present in the link below. Click run in the file download dialog box and follow the steps described in the fix it Wizard.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Step 2

  Perform a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files.

  To do this, follow the steps below:

  1. click on the Start button

  2. on the Start Menu, click all programs followed by accessories

  3. in the menu accessories, right-click on command line option

  4. in the drop-down menu that appears, click the "Run as Administrator" option

  5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

  6. in the command prompt window, type: sfc/scannow then press enter

  7. a message is displayed to indicate that "the analysis of the system will start.

  8. be patient because the analysis may take some time

  9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

  10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

  11. once the scan is finished, close the command prompt window, restart the computer and check.

  For more information, see the link below:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212

  Hope the helps of information. Please post back and we do know.

  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• After the signing of hotmail, he says that I've not sighed out completely. It is said to close all other open windows and erase cookies, but how ever I try the same thing happens every time by disconnecting.

  connection problems on hotmail through msn

  After the signing of hotmail, he says that I've not sighed out completely. It is said to close all other open windows and erase cookies, but how ever I try the same thing happens every time by disconnecting

  Hello richardcatchpole,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• my windows vista computer when its loading windows turns black and stops working then starts again and the same thing happens again.

  When I turn on my pc, the system starts the Pentecost a poblem but when windows Vista family premium starts to go the window that allows you to put the password it goes black after a wile it restarts and the same thing happens again.
  safe mode works I have Dome system restore format and reinstall windows and happens again :(

  Hi LGStrike,

  Restore your computer to a point before the updates being installed with the System Restore.  Then proceed as follows:

  1. go in Control Panel , and then select Windows Update.

  2. click on check for updates.

  3. once the results come back, click on the link that shows Important updates and deselect all the updates except the first 3 or almost and install the updates.

  4. Repeat steps 1 through 3 until you receive the error message.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Lightroom starts but then I get "error reading the preview cache. LR needs to stop smoking.  Will try next time it starts. I restart from scratch and the same thing happens.  Help please!

  Lightroom starts but then I get "error reading the preview cache. LR needs to stop smoking.  Will try next time it starts. I restart from scratch and the same thing happens.  Help please!

  In the same folder that your catalog file is stored in, there is a subfolder whose name ends with Previews.LRDATA. Delete this subfolder whose name ends with Previews.LRDATA. Do not remove anything else.

• External hard drive not a letter from reader: I already installed device driver for the same thing and it's showing in disk management.

  External hard drive not a letter from reader: I already installed device driver for the same thing and it's showing in disk management. But when I checked in system information, it is also displayed device but sectors and the tracs where showing the value 0.

  Hello Sharan,

  These links may help:

  http://TechNet.Microsoft.com/en-us/library/cc750198.aspx

  http://TechNet.Microsoft.com/en-us/library/cc977219.aspx

• When I start elements 13 thought that an update is available.  I told it to install.  It behaves as if the installation.  I close/close, but whenever I restart the same thing happens.  What gives?

  When I start elements 13 thought that an update is available.  I told it to install.  It behaves as if the installation.  I close/close, but whenever I restart the same thing happens.  What gives?

  You probably need to update the AAM application. See this link:

  Update appears several times

• Hi, I have Acrobat 11.0 win AOO license IE, I want to download the software for the same thing.

  Hi, I have Acrobat 11.0 win AOO license IE, I want to download the software for the same thing.

  Hello

  Please visit the Adobe license | Serial numbers | Orders | Accounts

  Hope that helps!

  Kind regards

  Sheena

• About three weeks ago, I bought a new MacBook Pro, disabled Adobe CS 6 on my old MacBook and re-intalled on my new computer portable DVD with success. I used all my Adobe fine until today. Two days ago, I've updated all my creative suite after receivi

  About three weeks ago, I bought a new MacBook Pro, disabled Adobe CS 6 on my old MacBook and re-intalled on my new computer portable DVD with success. I used all my Adobe fine until today. Two days ago, I've updated all my creative suite after having received an automatic notification. Photoshop will not launch now (everything else is OK). When the Photoshop window it immediately crashes with the message "adding extensions...."  Quick basic routines' but nothing happens and I have to "force stop" window. Advice please?

  reset your preferences: https://forums.adobe.com/thread/375776

  In addition, if you inadvertently "improved" cs6 in the cc version, you use a trial (unless you have purchased a subscription) which will expire in 30 days.

• I would spend a "plan of photography" "plan of Applications." But I did have the 'photography plan' for a year yet. Can I still sign up for the same year or is this a new subscription?

  I would spend a "plan of photography" "plan of Applications." But I did have the 'photography plan' for a year yet. Can I still sign up for the same year or is this a new subscription?

  In addition to the other suggestions here, you can also consult the plan switch option (described here):
  Update or change your plan of Adobe Creative Cloud

• change password of Microsoft because I forgot the old man, but my laptop still asking to enter the old password.

  OT: account.

  Hello! I have a big problem I change the Microsoft password because I forgot the old man, but my laptop still ask to enter the old password! Any ideas what to do?

  Hello

  "What to do if you forget your password Windows 8/8.1"

  http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8

  If you have forgotten your Windows password, there are several ways to recover or reset:

  • If your PC is on a domain, your system administrator must reset your password.

  • If you use a Microsoft account, you can reset your password online. For more information, see the Web to reset your password page.

  • If you use a local account, use your index of password as a reminder.

  If you've tried these suggestions and still unable to connect:

  • If you have Windows 8.1, you will need to reinstall Windows.

  • If you have Windows RT 8.1, you will need to contact the manufacturer of your PC.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  See you soon.