A6210 adapter does not connect on 5G (Windows 7)

I would be very grateful for any help on this problem. I have an I7 computer running on Windows 7 with a Netgear A6210 wi - fi adapter and a modem router Netgear D7000. The router is new and seems to be working on various appliances on 2.4 & 5 GB. The adapter is older and works brilliantly on 2.4, but has all sorts of problems to 5 GB. He also had problems on 5 GB on a previous Netgear modem.

Most of the time he appears to connect at a good speed (867 MB) but most often fails to get an internet connection. In practice, I'm not sure it connects in fact since I have difficulties to access the router or my SIN cable on the router. In my view, there are occasions when I got the internet on 5 GB, but I played with it so long, I'm not sure.

I installed the latest driver for windows for the adapter (vsn 5.1.22.0) and it made no difference. When I use windows diagnostics considers what it takes to reset the adapter - but even after doing it still does not connect to the internet. Change to 2.4 GB connects quickly and works every time. NETGEAR genius tells me he's working on channels 9 & 13 to 3 bar strength and about 300 MB/s on 2.4 GB and channel 36-48 to 5 GB with a force of 4 bars and 867 MB / s.

I would be very grateful for all suggestions finding a way forward. I have no hair left to pull and closer me logging of all products netgear in the trash!

James,

Thanks for your reply. In fact, I tried what you suggested, but it has not solved the problem.

However the problem has since been resolved by going into the modem and changing channels 5G of the numbers (36-42) low to high (100-112). This seems to have solved the problem with the A6210 adapter that connects now on 5G without problem and still works with other devices.

Interestingly, the two laptops were 5 G connection without problem from the same location as the card and are still. So I have no idea why this change has worked-, but he did.

Thanks for your help

Alan

Tags: Netgear

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