Able to boot normally to Windows 7 but can not start safe mode
Hi, I have a laptop of Lenovo who has Windows 7 Home Premium installed on it.
I had a few problems with not being able to see all the videos on CNN or the Weather Channel site, is not showing me any local report. So I thought that I would try to start safe mode to make certain shortcomings. (I can see videos very well elsewhere). This happens on all 3 browsers I have (11 IE, Firefox and Chrome.
However, after pressing F8 and get the option screen, once I chose the Mode safe mode (with or without network) it works the list of drivers and then darkens with only the arrow on the pointer in the center of the screen and stays like that for a long time without anything happening.
I already ran all antivirus programs and spyware that I have, but nothing changes. Any help would be appreciated.
Thank you.
Hello Clifton,
Please provide a detailed description of the issue.
I understand the inconvenience you encountered. However, I really appreciate your efforts to resolve the issue.
In order to understand the issue more clearly, I would ask that kindly provide me with the following information.
You did it all changes specific to the computer before this problem?
Are you able to see other boot with safe mode options?
It is possible that this problem would have occurred either due to system files that have gone wrong in the system.
I would suggest trying the following methods and check if it helps.
Method 1:
Please follow the steps below give and check if that helps.
Click Start, type msconfig in the search box and press enter.
Select the tab Startup and check the Startup in the section startup options and the value of the radio button to a minimumand then click OK.
The following System Configuration prompt, select restart or exit without restart . Whatever it is, the next boot will take you into safe mode.
Note: Make sure that you put the computer to Start Normal once you have completed troubleshooting. Open msconfig in the same way as above, and then on the tab startup uncheck the safe boot check box.
If the problem persists, follow method 2
Method 2:
Run the system restore and restore the system to a date when it was working fine. To do this, please follow the steps in the link provided below.
System Restore: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows/system-restore-FAQ#1TC=Windows-7
Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
I hope this information is useful.
Please let us know if you need more help, we will be happy to help you.
Thank you.
Tags: Windows
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