Able to detect the wireless network but cannot connect

Help, please!

I have a HP Pavilion DV6 using Windows Vista 64-bit.

My network wireless adapter intel is able to detect wireless networks three on my College campus.  I know that these networks is currently (I can access it on other devices and my suitemates can view them on their laptops.

When I double-click a network dialog box appears and informs me that the laptop is currently connected to the network.  After about 30 seconds it says it is unable to connect and an opportunity to try the troubleshooting options (which, alas, never work).  I recently tried to download the latest drivers for the network adapter, but also, it does not work.  The adapter is turned on via the switch on the keyboard and the HP Network Assistant.

What should I do?

Hello

You have a few options in my opinion please try these steps can help you solve your problem.

(1) unplug the battery adaptor & then press on & press and hold the power button for laptop for 30 seconds then switch on and check if the wireless led lights.

(2) go to Device Manager then uninstall the drivers wireless network card and restart the device and check if the light is on.

(3) try to do a system restore to the date where unit was working fine.

(4) Please update the Bios driver & wireless from the HP website.

(5) click on start search type Recovery Manager, and then click on it once select Yes on user access control, and then select I need immediate help and then select driver and select request recovery driver wireless and install it and then restart the device.

(6) If you are comfortable with reinstalling the wireless card that will be on the rear panel of your device you can try this steps as well.

If you still have the same issue then you need to call HP tech support and get the replaced part.

Tags: Notebooks

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