About Microsoft Windows unsolicited calls

Similar Questions

• How to check Microsoft's unsolicited calls are genuine

  I received a phone call unsolicited, claiming to be from Microsoft.  The person led me through a process to show that there are errors on my computer.  She asked me to open a free software - ammyy = to enable it to take and to fix things. She gave me a number 0870 8753141 who do not get an answer. She called back twice.  Should I trust it?

  All unsolicited calls security and support phone Microsoft are fake.

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (such persons may use names other than Microsoft as well)

  If you gave them access to your remote PC or any software installed, then you should consider the security of your PC to be seriously compromised. Passwords, coordinated banking, etc. can be in the pssession. Consider making a clean Windows and tell your bank, installation etc., depending on the case. Change passwords by using a separate PC until yours is clean.

• Does Microsoft make unsolicited calls?

  Original title: about window

  I was wondering if someone Windows will contact people by telephone if there is a problem with their system / computer

  MF

  They are not cold call you, but there is a helpline if you need.

• Computer asks me if I want to run Microsoft Windows remove tool from malware at c:\windows\system32\mrt.exe/R/RE

  Original title: rmt.exe file

  Windows always autometic update my computer when I turn on my computer. Today, something new happened to me. When I started my computer, the system asked me if I want to run 'Software removal tool Microsoft windows maliciay' to 'c:\windows\system32\mrt.exe/R/RE '. I did not know if run because I'm not sure whether Microsoft or not. I checked this directory on my computer, and I have this file mrt.exe 54353kb with the current date. also a mrt.ini file.

  It is a microsoft file that I can run safely, or it is a virus file that could damage my computer?  Help, please. Thank you!

  Hello

  Microsoft has released a removal tool from Microsoft Windows to help remove software malicious common specific malware on computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, or Windows XP.

  You can see the article for more information about Microsoft Windows Malicious Software Removal Tool.

  The Microsoft Windows malicious software removal tool helps remove specific malicious software and present on computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, or Windows XP

  http://support.Microsoft.com/kb/890830

• Alleged telephone call made by "Microsoft Windows"

  I received a phone call from a lady claiming to call Microsoft and telling me after having me show some errors and warning that someone has hacked my computer and I need to go to a website www.support.me and enter a code that gives me. after which I should press the download button.
  I have a feeling that the site is the pirate and would download all my private information from my computer when I pressed on this download darn button.

  Can anyone here conirm that microsoft uses a Web site named www.support.me?

  I told her I lost connection to my ISP and I hope to have the connection in 30 minutes approximately.

  She said (in her broken English) that she would call half an hour.

  I proposed to call her back when I got the connection, she says, that was not possible because she called from the server.

  Hope to have your experience in a short time

  Hello

  It's a scam.

  This is the advice that we give:

  We have all the errors and warnings in our Event Viewer

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  See you soon.

• are calls telephone proposedly to Microsoft windows genuine

  I got several calls in recent months saying they are Microsoft Windows. Asking me to perform tasks on my computer to avoid collisions are authentic

  Hello pep1954,

  Unless you have a prepaid with Microsoft support contract then no Microsoft will contact you about problems with your PC.

  These are just scams to get the user to allow the rogue to infiltrate the computer and steal personal data such as passwords and bank account details. Never, ever give them access to your PC and never give them some personally identifiable information. The next time they phone tell them you don't have a computer, they will soon put the phone down on you.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Microsoft Windows Tech Support - fake phone call or not?

  I got a phone call from someone who wanted typing me eventvwr and watch errors and warning signs - I did.  I noticed that they were that all dated the previous day or just before the phone call.  I was asked to have malicious bugs deleted by this PROVIDER of SUPPORT of MICROSOFT WINDOWS TECHINICAL for £79.  The person says his name is Michael and his phone was quoted as 02034117907.

  My virus package pick up any info - however, errorfix now has up to 3,000 privacy, whenever I use it's about 4 times a day.

  Help please - does anyone know if the call was authentic or not and any ideas on the reasons of privacy now is off the scale!

  Thank you

  FAKE!

  CF. http://social.answers.microsoft.com/Forums/en-US/msescan/thread/28388b37-9a69-419d-9e45-6ab45f611693

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Phone call about Microsoft updates

  I was just called by what looked like a firm technical overeas stating that my computer has not received the automatic updates. It sounded like a scam, so I put the phone down. Anyone else had a similar experience? I notice that my computer has not received an update since April 24, but it was checked this morning and indicates that there are no new updates available at this time. I'm puzzled. I've never had this before. Has anyone else had a similar call?

  Hello winhornby,

  Unfortunately, this is one of the many scams Microsoft Windows which is in circulation. You were wise to put the phone down on these people. Whatever they want basically is access to personal data on your PC, for example, the passwords, bank details etc.

  Just to set the record straight, Microsoft will contact you about problems with your PC UNLESS you have a contract to support prepaid with them.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• guarantee of Windows - unsolicited phone calls

  I saw someone ask a question, which is pretty close to what I wanted to ask you, but I have seen no response to this. I'll give you what is new: "I got the same call phne but unfortunately I let have access to my computer." I wonder would they did anything on my computer?  They showed me all warnings and errors. »

  Allan

  Hello

  If you have been contacted by a company claiming to be Microsoft or to represent Microsoft, read this:

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• Phone call from Microsoft windows scam

  Hello

  I received a phone call saying he was Microsoft Windows and there are system reported that my computer was full of viruses and malware, and they said that my computer was sending viruses in e-mails that they lock my email account in order to protect others. They knew my name and said they could make me a lot if I could prove that I was learned as they need my bank details to level from 4 years of life support that will continue with new computers to replace old. I stupidly gave details as he said that if I did it would install antivirous in the computer as a dinner he says my current software wasn't good.

  Then he forced me to enable remote assistance and took me to the purchase for Business Package of distance page help for New World Services Inc. and forced me to enter my data I did. After completing the session, I received an email of New World Services Inc., saying that I had bought the business package and looking upward found only for four years. I then went to my Bank and the cashier told me it was a scam and I got mannaged to cancel the card before it empied my account although New World Services Inc. did take £252.00 my account and told them about the scam and that I don't want there services and do not call me.

  I always get calls saying they are Microsoft Windows or they are malicious and calling about my computer with virus software and when I don't, thank you and hung up there have been moments when someone else says the exact same words as little as an hour later, well that people call regularly as now I know most of them as soon as they speak.

  They installed ammyy to allow access through my firewall to send windows logs them so with selected McAfee frirwall and ammyy blocked as they had shown me the observer of events the adminastrative events and said cuircles reds are virouses and yellow triangles are malware. When I said that the red circle is when I did a forced when troubleshooting stop where I pressed the button for a few seconds.

  Then I got a phone call saying could I turn on my computer as the info from my computer that has virouses and malware had said. If blocking ammyy had worked as before they were able to tell red any yellow order of events. So I then removed my computer ammyy and that they would not receive the ball more.

  When after I dial to get phone calls not the last call, I get when they called and get that they do not have the number of appellants and it has afflicted me that sometimes there was as little as an hour between calls, it seems I'd barr the number of fraudsters and barr New World Services Inc. If they continue to call and if need be I have to change my phone number.

  1. contact your credit card company, if you had given the scammer, your credit card number.

  -Cancel the card and ask for a replacement with different identification number.
  -If you have paid the scammer with your credit card. The card has been compromised.

  2. contact your bank.
  -Change the account.
  -Change the PIN code.

  3. If you saw the crook of remote access to your computer, it is compromised.
  -Reinstall Vista
  -Use another user name and password.

  4. talk to your local law enforcement... If you want to go that far.
  -Ask to speak to people in the Department of wire fraud. See if something can be done about it.

  5. change the phone number.
  -Scammers will call you. They will not stop.

• Y at - it Department within Microsoft called Microsoft windows that can receive messages from a customers computer error

  About 1 every month that I get a phone call from someone with a thick Indian accent who claims in the first place, it works for windows, when I ask whose windows he says its Microsoft Windows.  It will then just telling me that my Windows program sends his Department mistakes and he wants to fix them... Several times I asked to speak to a Manager and he is responsible, he said, I asked him to send me something by mail and he never does, he says he wants to help me fix the errors now (My Microsoft windows is not telling me of all the errors), the first time that I received the phone call He wanted to access my computer remotely.   I tried to call him after the call it has been rough for me, by dialing * 69 and the recording of the telephone company says it's a 'blocked' number, I asked for a number to call and he tells me that he wants to solve this problem now and won't remember.  I asked where to call from and what state and he wants to argue about the fixing of these so-called errors which receives the "Ministry of Windows.  This happens for about a year about once each month to a month and a half.  I'm tired of his phone calls.  Can someone advise me how to tell if it is a real Microsoft employee/Division # 1.  can #2 someone please pass on to Microsoft management because if he tries to gain illegal access to my computer (hard to believe that he would call for more than a year if it was), it is probably fool other Customers of Microsoft (if it is not a real employee)... I have it has even said once the number is followed by the telephone company which will check for fraud, said, bring them... I asked for him not to call me more and he wants to argue about the correction of the errors until I hang up, then another month goes and I received another call... IS THERE SUCH A SERVICE IN INDIA? .... Please until I get to my end, can someone advise me what legal action can I take because I'm tired of receiving these phone calls from a person who just wants to argue.

  It's a scam.   Hang up the phone when you receive calls.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://www.mypchealth.co.UK/GuideScam.php

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

• call from Microsoft Windows

  someone called me, collection of shells from Microsoft Windows and my computer is at risk. then tell me to go to the site if I can get the ID # so they can go to my computer and show me the problems. At first, I said no, but... anyway. My question is, they can get anything from my computer with out know me? I was looking for when he has been opening, where it says message Erro, to show me what he's talking about and don't see anything download, or by analyzing the files.

  ... then tell me to go on site if I can get the ID # so they can go to my computer and show me the problems.
  ...  I was looking for when he has been opening, where it says message Erro, to show me what he's talking about and don't see anything download, or by analyzing the files.

  It sounds like you were forced to install TeamViewer or some similar remote desktop software. These are legitimate programs that will not be picked up by the antivirus or anti-malware analysis. The problem is that scammers use versions of free-to-use home to accomplish their nefarious means.

  Uninstall and never leave anonymous 'expert' have access to your computer from the Internet.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Has been contacted by "Microsoft" Windows about a refund for customers of PC care online, wants to deposit money in my account to credit. Is it a scam?

  Original title: URGENT IS a SCAM please ADVISE as soon as possible

  I was just contacted by "Microsoft" Windows about a refund for customers of PC online care because the company was closed due to the breach of contract.

  This person wants to deposit money in my account to credit.  IS IT A SCAM?   Looks like a.

  The person could not give me no details as their ID verification

  Thank you

  Beth

  This just happened to me today, the person said in English that they were from Microsoft Windows to D.C. and I got the 2 refunds coming, one for 49.99 and one for 300.00. When you press on for more information, that they finally gave up. They wanted me to turn on my computer, so they could process this information. I never contacted Microsoft for anything, ever. Sounds like a scam to me.

• Page updated Microsoft Windows suddenly does not display, start about a week ago! Why?

  All of a sudden about a Week Ago, I was no longer able to view the page manually, between them two times, have your analysis of Microsoft Windows Update

  my system updates, because all I see is a screen white, white - no links, text or graphics are visible! ... I closed the browser IE, deleted

  Temporary files and tried again, but even that did not help! ... What is happening, and how do I fix...?

  Hello

   
  Have you made changes on the computer before this problem?
   
  Follow these methods mentioned below and check if that helps.
  Method 1: You receive a script error or a blank page when you visit the Windows Update Web site or the Microsoft Update Web site
  http://support.Microsoft.com/kb/836948
   
   
  Method 2: Optimize Internet Explorer and check to see if that helps...
  http://support.Microsoft.com/kb/936213/he
  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

• I just got a call from someone who said that they call microsoft Windows

  I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

  my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
  any help thank you gratefully received chris

  Fake phone calls to technical support

  You did the right thing.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.