About Windows 8 video camera jumps and jumps

My photo of windows app 8 does not work when I record my video. simply, he jumps and jumps around and the video is slow. already, I went here and did the troubleshooting. He said that everything is fine. Help, please. It allows to work

Hello Megan,

Thanks for posting your query in Microsoft Community.

I understand that you have problems with the camera app while, take videos with the application. We are happy to help you in the matter of fixing.

But I would like to know some more information on this issue to help you better.

1. do you get an error message?

2. have you you can change before this problem?

3. what store did you solve the problem?

In the meantime, you can try to follow the following suggestions to solve the problem.

The App store can automatically detect and resolve errors with applications. So I suggest you to download and run the troubleshooter App and check:

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Because the problem is with the camera application, run the troubleshooter app from the link below:

What to do if you have problems with a soft
 

Also refer to:

http://Windows.Microsoft.com/en-us/Windows-8/camera-app-FAQ

I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.

Tags: Windows

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