AC adapter does not work if the battery is not removed on my Satellite?

A few days as my Satellite does not use electricity from the adapter: he wants to only use the battery (so after a few hours, it stops).

Connect and disconnect the power supply when the notebook is on or before restarting, it doesn't change anything (if the battery is always in its place). The power adapter, cable spines,... seems in good conditions and I don't think they have problems because when I remove the battery and restart the laptop, the Satellite finally understands that he must use the power supply and not the battery. Then I can put the battery back in its place and load it... But if I unplug the AC adapter, the circus re - start.

Is power off somewhere? Is there a place where you can choose: "always use the battery and not the power?

I don't think so, it's a motherboard problem?

Hello

It is not easy to say why it happens. For me, this looks like an electronic malfunction of power supply.
But it's only my suggestion to be 100% sure that some diagnostic tests are necessary.
But the battery is ok and AC adapter works as well as you suggested.
What you can do is to check your BIOS version and compare it with the BIOS that is available on the page. Is there a newer version, so you can try to update.
Note: Be careful! Bad BIOS and update wrong procedure can damage the laptop.

But if you use the latest BIOS, so I think it must be a hardware malfunction. In this case, the only way to find the bug is to ask the AEP from Toshiba in your country for help.

Tags: Toshiba

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