access denied by the name of the computer, but not ip address

current conditions:

-J' have a mapped for example drive G:\ (\\ComputerName\Folder)
-I could access the G:\ Subfolder1 (\\ComputerName\Folder\Subfolder1), but no G:\Subfolder2 (\\ComputerName\Folder\Subfolder2)
-I can access \\xxx.xxx.xxx.xxx\Folder\Subfolder2 or any of another folder (using the ip address)

what I did:
s ' appropriate
-system restore
-disable firewall
-disable antivirus

other information:
-This computer is a member of the domain
-no problem with another pc
-This problem occurs for each administrator even users

When I try to enter the folder and then the popup "access denied."

any sugestion?

SOLVED

This occurred because the Sync Center mark the folder in offline mode

I don't know why, but when I disabled it this function then I can access the folder

Thank you

Tags: Windows

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