Access secure site HTTP is preventing access to the administrator and security pages.

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• Access to the administration via VPN to 887 after config setup pro

  Hi all

  Ive just made a three 887w for a client in a few branches, and as this is the first time I have deployed these devices, I decided to go with the GUI (downloaded config pro 2.3) to get the configuration made that I had some constraints of time to get them in place (sometimes I go with the graphical interface first and then look back at the CLI to see what as its been) (, then hand it in Notepad to get a better understanding of the new features of the CLI may be gone and allowed).

  One thing I again, that I was going to do face was my first experience of the firewall IOS area type of config...

  At this point, I'm still unclear on the config (where why Im posting here I guess!) - but the main problem I have at the moment is with managing access to devices.

  Particularly with regard to access to the administration of headquarters inside the IP address of the branch routers.

  I should mention that the branch routers are connected to Headquarters by connections IPSec site-to-site VPN and these connections are all very good, all connectivity (PC server, PC, printer, etc.) is very well... I can also send packets (using the inside of the interface as a source) ping from branch routers to servers on the headquarters LAN.

  Set up access to administration using config pro to allow access to the router on the subnet headquarters (on its inside interface), as well as the local subnet and also SSH access to a specific host from the internet - the local subnet and the only host on the internet can access the router very well.

  I'm not sure if the problem is with the ZBF config or if its something really obvious Im missing! -Ive done routers branch several times previously, so with this being the first config ZBF I did, so I came to the conclusion that there must be something in the absence of my understanding.

  Any help greatly appreciated... sanitized config below!

  Thanks in advance

  Paul

  version 15.1
  no service button
  tcp KeepAlive-component snap-in service
  a tcp-KeepAlive-quick service
  horodateurs service debug datetime localtime show-timezone msec
  Log service timestamps datetime localtime show-timezone msec
  encryption password service
  sequence numbers service
  !
  hostname name-model
  !
  boot-start-marker
  boot-end-marker
  !
  logging buffered 51200
  recording console critical
  enable secret 5 xxxxxxxxxxxxxxxxxxxxxxxx
  !
  No aaa new-model
  !
  iomem 10 memory size
  clock timezone PCTime 0
  PCTime of summer time clock day March 30, 2003 01:00 October 26, 2003 02:00
  Service-module wlan-ap 0 autonomous bootimage
  !
  Crypto pki trustpoint TP-self-signed-2874941309
  enrollment selfsigned
  name of the object cn = IOS - Self - signed - certificate - 2874941309
  revocation checking no
  rsakeypair TP-self-signed-2874941309
  !
  !
  TP-self-signed-2874941309 crypto pki certificate chain
  certificate self-signed 01
  

  no ip source route
  !
  !
  DHCP excluded-address IP 10.0.0.1 10.0.0.63
  DHCP excluded-address IP 10.0.0.193 10.0.0.254
  !
  DHCP IP CCP-pool
  import all
  Network 10.0.0.0 255.255.255.0
  default router 10.0.0.1
  xxxxxxxxx.com domain name
  Server DNS 192.168.xx.20 194.74.xx.68
  Rental 2 0
  !
  !
  IP cef
  no ip bootp Server
  IP domain name xxxxxxx.com
  name of the server IP 192.168.XX.20
  name of the server IP 194.74.XX.68
  No ipv6 cef
  !
  !
  Authenticated MultiLink bundle-name Panel

  parameter-card type urlfpolicy websense cpwebpara0
  Server 192.168.xx.25
  source-interface Vlan1
  allow mode on
  parameter-card type urlf-glob cpaddbnwlocparapermit0
  model citrix.xxxxxxxxxxxx.com

  license udi pid xxxxxxxxxxx sn CISCO887MW-GN-E-K9
  !
  !
  username xxxxxxx privilege 15 secret 5 xxxxxxxxxxxxxxxxxxxxx
  username privilege 15 secret 5 xxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxx
  !
  !
  !
  !
  synwait-time of tcp IP 10
  !
  type of class-card inspect correspondence sdm-cls-VPNOutsideToInside-1
  game group-access 106
  type of class-card inspect entire game SDM_SHELL
  match the name of group-access SDM_SHELL
  type of class-card inspect entire game SDM_SSH
  match the name of group-access SDM_SSH
  type of class-card inspect entire game SDM_HTTPS
  match the name of group-access SDM_HTTPS
  type of class-card inspect all match sdm-mgmt-cls-0
  corresponds to the SDM_SHELL class-map
  corresponds to the SDM_SSH class-map
  corresponds to the SDM_HTTPS class-map
  type of class-card inspect entire game SDM_AH
  match the name of group-access SDM_AH
  type of class-card inspect entire game SDM_ESP
  match the name of group-access SDM_ESP
  type of class-card inspect entire game SDM_VPN_TRAFFIC
  match Protocol isakmp
  match Protocol ipsec-msft
  corresponds to the SDM_AH class-map
  corresponds to the SDM_ESP class-map
  type of class-card inspect the correspondence SDM_VPN_PT
  game group-access 105
  corresponds to the SDM_VPN_TRAFFIC class-map
  type of class-card inspect entire game PAC-cls-insp-traffic
  match Protocol cuseeme
  dns protocol game
  ftp protocol game
  h323 Protocol game
  https protocol game
  match icmp Protocol
  match the imap Protocol
  pop3 Protocol game
  netshow Protocol game
  Protocol shell game
  match Protocol realmedia
  match rtsp Protocol
  smtp Protocol game
  sql-net Protocol game
  streamworks Protocol game
  tftp Protocol game
  vdolive Protocol game
  tcp protocol match
  udp Protocol game
  inspect the class-map match PAC-insp-traffic type
  corresponds to the class-map PAC-cls-insp-traffic
  type of class-map urlfilter match - all cpaddbnwlocclasspermit0
  Server-domain urlf-glob cpaddbnwlocparapermit0 match
  type of class-card inspect entire game PAC-cls-icmp-access
  match icmp Protocol
  tcp protocol match
  udp Protocol game
  class-map type urlfilter websense match - all cpwebclass0
  match any response from the server
  type of class-card inspect correspondence ccp-invalid-src
  game group-access 100
  type of class-card inspect correspondence ccp-icmp-access
  corresponds to the class-ccp-cls-icmp-access card
  type of class-card inspect sdm-mgmt-cls-ccp-permit-0 correspondence
  corresponds to the class-map sdm-mgmt-cls-0
  game group-access 103
  type of class-card inspect correspondence ccp-Protocol-http
  http protocol game
  !
  !
  type of policy-card inspect PCB-permits-icmpreply
  class type inspect PCB-icmp-access
  inspect
  class class by default
  Pass
  type of policy-card inspect sdm-pol-VPNOutsideToInside-1
  class type inspect sdm-cls-VPNOutsideToInside-1
  inspect
  class class by default
  drop
  type of policy-card inspect urlfilter cppolicymap-1
  urlfpolicy websense cpwebpara0 type parameter
  class type urlfilter cpaddbnwlocclasspermit0
  allow
  Journal
  class type urlfilter websense cpwebclass0
  Server-specified-action
  Journal
  type of policy-map inspect PCB - inspect
  class type inspect PCB-invalid-src
  Drop newspaper
  class type inspect PCB-Protocol-http
  inspect
  service-policy urlfilter cppolicymap-1
  class type inspect PCB-insp-traffic
  inspect
  class class by default
  drop
  type of policy-card inspect PCB-enabled
  class type inspect SDM_VPN_PT
  Pass
  class type inspect sdm-mgmt-cls-ccp-permit-0
  inspect
  class class by default
  drop
  !
  security of the area outside the area
  safety zone-to-zone
  zone-pair security PAC-zp-self-out source destination outside zone auto
  type of service-strategy inspect PCB-permits-icmpreply
  zone-pair security PAC-zp-in-out source in the area of destination outside the area
  type of service-strategy inspect PCB - inspect
  source of PAC-zp-out-auto security area outside zone destination auto pair
  type of service-strategy inspect PCB-enabled
  sdm-zp-VPNOutsideToInside-1 zone-pair security source outside the area of destination in the area
  type of service-strategy inspect sdm-pol-VPNOutsideToInside-1
  !
  !
  crypto ISAKMP policy 1
  BA 3des
  preshared authentication
  Group 2
  ISAKMP crypto key address 194.105.xxx.xxx xxxxxxxxxxxx
  !
  !
  Crypto ipsec transform-set esp-SHA-ESP-3DES-3des esp-sha-hmac
  !
  map SDM_CMAP_1 1 ipsec-isakmp crypto
  Description Tunnel to194.105.xxx.xxx
  the value of 194.105.xxx.xxx peer
  game of transformation-ESP-3DES-SHA
  match address VPN - ACL
  !
  !
  !
  !
  !
  interface BRI0
  no ip address
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  encapsulation hdlc
  Shutdown
  Multidrop ISDN endpoint
  !
  ATM0 interface
  no ip address
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  No atm ilmi-keepalive
  !
  point-to-point interface ATM0.1
  Description $ES_WAN$
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  PVC 0/38
  aal5mux encapsulation ppp Dialer
  Dialer pool-member 1
  !
  !
  interface FastEthernet0
  !
  interface FastEthernet1
  !
  interface FastEthernet2
  !
  interface FastEthernet3
  !
  wlan-ap0 interface
  description of the Service interface module to manage the embedded AP
  IP unnumbered Vlan1
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  ARP timeout 0
  !
  interface GigabitEthernet0 Wlan
  Description interface connecting to the AP the switch embedded internal
  !
  interface Vlan1
  Description $ETH - SW - LAUNCH, INTF-INFO-HWIC $$ $4ESW $FW_INSIDE$
  the IP 10.0.0.1 255.255.255.0
  IP access-group 104 to
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  IP nat inside
  IP virtual-reassembly
  Security members in the box area
  IP tcp adjust-mss 1452
  !
  interface Dialer0
  Description $FW_OUTSIDE$
  IP address 81.142.xxx.xxx 255.255.xxx.xxx
  IP access-group 101 in
  no ip redirection
  no ip unreachable
  no ip proxy-arp
  penetration of the IP stream
  NAT outside IP
  IP virtual-reassembly
  outside the area of security of Member's area
  encapsulation ppp
  Dialer pool 1
  Dialer-Group 1
  Authentication callin PPP chap Protocol
  PPP chap hostname xxxxxxxxxxxxxxxx
  PPP chap password 7 xxxxxxxxxxxxxxxxx
  No cdp enable
  map SDM_CMAP_1 crypto
  !
  IP forward-Protocol ND
  IP http server
  23 class IP http access
  local IP http authentication
  IP http secure server
  IP http timeout policy slowed down 60 life 86400 request 10000
  !
  !
  IP nat inside source overload map route SDM_RMAP_1 interface Dialer0
  IP route 0.0.0.0 0.0.0.0 Dialer0
  !
  SDM_AH extended IP access list
  Note the category CCP_ACL = 1
  allow a whole ahp
  SDM_ESP extended IP access list
  Note the category CCP_ACL = 1
  allow an esp
  SDM_HTTP extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq www
  SDM_HTTPS extended IP access list
  Note the category CCP_ACL = 0
  permit any any eq 443 tcp
  SDM_SHELL extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq cmd
  SDM_SNMP extended IP access list
  Note the category CCP_ACL = 0
  allow udp any any eq snmp
  SDM_SSH extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq 22
  SDM_TELNET extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq telnet
  scope of access to IP-VPN-ACL list
  Note ACLs to identify a valuable traffic to bring up the VPN tunnel
  Note the category CCP_ACL = 4
  Licensing ip 10.0.0.0 0.0.0.255 192.168.xx.0 0.0.0.255
  Licensing ip 10.0.0.0 0.0.0.255 10.128.xx.0 0.0.255.255
  Licensing ip 10.0.0.0 0.0.0.255 160.69.xx.0 0.0.255.255
  !
  recording of debug trap
  Note category of access list 1 = 2 CCP_ACL
  access-list 1 permit 10.0.0.0 0.0.0.255
  access-list 23 allow 193.195.xxx.xxx
  Note access-list 23 category CCP_ACL = 17
  access-list 23 permit 192.168.xx.0 0.0.0.255
  access-list 23 allow 10.0.0.0 0.0.0.255
  Access-list 100 category CCP_ACL = 128 note
  access-list 100 permit ip 255.255.255.255 host everything
  access-list 100 permit ip 127.0.0.0 0.255.255.255 everything
  access-list 100 permit ip 81.142.xxx.xxx 0.0.0.7 everything
  Access-list 101 remark self-generated by SDM management access feature
  Note access-list 101 category CCP_ACL = 1
  access-list 101 permit tcp host 193.195.xxx.xxx host 81.142.xxx.xxx eq 22
  access-list 101 permit tcp host 193.195.xxx.xxx host 81.142.xxx.xxx eq 443
  access-list 101 permit tcp host 193.195.xxx.xxx host 81.142.xxx.xxx eq cmd
  access-list 101 tcp refuse any host 81.142.xxx.xxx eq telnet
  access-list 101 tcp refuse any host 81.142.xxx.xxx eq 22
  access-list 101 tcp refuse any host 81.142.xxx.xxx eq www
  access-list 101 tcp refuse any host 81.142.xxx.xxx eq 443
  access-list 101 tcp refuse any host 81.142.xxx.xxx eq cmd
  access-list 101 deny udp any host 81.142.xxx.xxx eq snmp
  access-list 101 permit ip 160.69.0.0 0.0.255.255 10.0.0.0 0.0.0.255
  access-list 101 permit ip 10.128.0.0 0.0.255.255 10.0.0.0 0.0.0.255
  access-list 101 permit ip 192.168.xx.0 0.0.0.255 10.0.0.0 0.0.0.255
  access-list 101 permit udp host 194.105.xxx.xxx host 81.142.xxx.xxx eq non500-isakmp
  access-list 101 permit udp host 194.105.xxx.xxx host 81.142.xxx.xxx eq isakmp
  access-list 101 permit host 194.105.xxx.xxx host 81.142.xxx.xxx esp
  access-list 101 permit ahp host 194.105.xxx.xxx host 81.142.xxx.xxx
  access list 101 ip allow a whole
  Note access-list 102 CCP_ACL category = 1
  access-list 102 permit ip 192.168.xx.0 0.0.0.255 everything
  access-list 102 permit ip host 193.195.xxx.xxx all
  access-list 102 permit ip 10.0.0.0 0.0.0.255 any
  Note access-list 103 self-generated by SDM management access feature
  Note access-list 103 CCP_ACL category = 1
  access-list 103 allow ip host 193.195.xxx.xxx host 81.142.xxx.xxx
  Note access-list 104 self-generated by SDM management access feature
  Note access-list 104 CCP_ACL category = 1
  access-list 104 permit tcp 192.168.xx.0 0.0.0.255 host 10.0.0.1 eq telnet
  access-list 104 permit tcp 10.0.0.0 0.0.0.255 host 10.0.0.1 eq telnet
  access-list 104 permit tcp 192.168.xx.0 0.0.0.255 eq on host 10.0.0.1 22
  access-list 104 permit tcp 10.0.0.0 0.0.0.255 host 10.0.0.1 eq 22
  access-list 104 permit tcp 192.168.xx.0 0.0.0.255 host 10.0.0.1 eq www
  access-list 104 permit tcp 10.0.0.0 0.0.0.255 eq to host 10.0.0.1 www
  access-list 104 permit tcp 192.168.xx.0 0.0.0.255 host 10.0.0.1 eq 443
  access-list 104 permit tcp 10.0.0.0 0.0.0.255 host 10.0.0.1 eq 443
  access-list 104 permit tcp 192.168.xx.0 0.0.0.255 host 10.0.0.1 eq cmd
  access-list 104 permit tcp 10.0.0.0 0.0.0.255 host 10.0.0.1 eq cmd
  access-list 104 tcp refuse any host 10.0.0.1 eq telnet
  access-list 104 tcp refuse any host 10.0.0.1 eq 22
  access-list 104 tcp refuse any host 10.0.0.1 eq www
  access-list 104 tcp refuse any host 10.0.0.1 eq 443
  access-list 104 tcp refuse any host 10.0.0.1 eq cmd
  access-list 104 deny udp any host 10.0.0.1 eq snmp
  104 ip access list allow a whole
  Note access-list 105 CCP_ACL category = 128
  access-list 105 permit ip host 194.105.xxx.xxx all
  Note access-list 106 CCP_ACL category = 0
  access-list 106 allow ip 192.168.xx.0 0.0.0.255 10.0.0.0 0.0.0.255
  access-list 106 allow ip 10.128.0.0 0.0.255.255 10.0.0.0 0.0.0.255
  access-list 106 allow ip 160.69.0.0 0.0.255.255 10.0.0.0 0.0.0.255
  Note category from the list of access-107 = 2 CCP_ACL
  access-list 107 deny ip 10.0.0.0 0.0.0.255 160.69.0.0 0.0.255.255
  access-list 107 deny ip 10.0.0.0 0.0.0.255 10.128.0.0 0.0.255.255
  access-list 107 deny ip 10.0.0.0 0.0.0.255 192.168.xx.0 0.0.0.255
  access-list 107 allow ip 10.0.0.0 0.0.0.255 any
  Dialer-list 1 ip protocol allow
  not run cdp

  !
  !
  !
  !
  allowed SDM_RMAP_1 1 route map
  corresponds to the IP 107
  !
  !
  control plan
  !
  !
  Line con 0
  local connection
  no activation of the modem
  line to 0
  line 2
  no activation-character
  No exec
  preferred no transport
  transport of entry all
  line vty 0 4
  access-class 102 in
  privilege level 15
  local connection
  transport input telnet ssh
  !
  Scheduler allocate 4000 1000
  Scheduler interval 500
  NTP-Calendar Update
  130.159.196.118 source Dialer0 preferred NTP server
  end

  Hi Paul,.

  Here is the relevant configuration:

  type of policy-card inspect PCB-enabled

  class type inspect sdm-mgmt-cls-ccp-permit-0
  inspect

  
  

  type of class-card inspect sdm-mgmt-cls-ccp-permit-0 correspondence
  corresponds to the class-map sdm-mgmt-cls-0
  game group-access 103

  
  

  type of class-card inspect all match sdm-mgmt-cls-0
  corresponds to the SDM_SHELL class-map
  corresponds to the SDM_SSH class-map
  corresponds to the SDM_HTTPS class-map

  
  

  type of class-card inspect entire game SDM_SHELL
  match the name of group-access SDM_SHELL
  type of class-card inspect entire game SDM_SSH
  match the name of group-access SDM_SSH
  type of class-card inspect entire game SDM_HTTPS
  match the name of group-access SDM_HTTPS

  
  

  SDM_SHELL extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq cmd
  SDM_SSH extended IP access list
  Note the category CCP_ACL = 0
  permit tcp any any eq 22
  SDM_HTTPS extended IP access list
  Note the category CCP_ACL = 0
  permit any any eq 443 tcp

  
  

  Note access-list 103 self-generated by SDM management access feature
  Note access-list 103 CCP_ACL category = 1
  access-list 103 allow ip host 193.195.xxx.xxx host 81.142.xxx.xxx

  The above configuration will allow you to access the router on the 81.142.xxx.xxx the IP address of the host 193.195.xxx.xxx using HTTPS/SSH/SHELL. To allow network 192.168.16.0/24 access to the router's IP 10.0.0.1, add another entry to the access list 103 as below:

  access-list 103 allow ip 192.168.16.0 0.0.0.255 host 10.0.0.1

  This should take enable access to this IP address for hosts using ssh and https. Try this out and let me know how it goes.

  Thank you and best regards,

  Assia

• SSL certificate for access to the administration of a WSA

  Can someone point me to a guide on how to install an ssl certificate for access to the administration of a WSA?

  Curiously, all the documents that I could find so far talk of SSL certificate for HTTPS decryption...

  Page 367 of this doc.  http://www.Cisco.com/c/dam/en/us/TD/docs/security/WSA/wsa8-0/wsa8-0-6/WSA_8-0-6_User_Guide.PDF

• Is there a way to give a user access to the users and computers active directory, without being an administrator

  I want to be able to allow user group to be able to reset passwords and create accounts in an organizational unit.  I delegate control of the organizational unit for the group, but if I connect to the domain controller and try opening users and computers active directory, we wonder an administrator password.  I have a mix of two domain controllers Server 2003 and a Server 2008 DC.  Is there a way to give a group access to the users and computers active directory without being administrator?

  For assistance, please ask for help in the appropriate Microsoft TechNet Windows Server Forum.
  
  Thank you.

• Political dynamic VPN access and access to the administration

  Hi all

  I'm testing a scenerio with an ASA 5520 so he could authenticate VPN users against and an environment Active Directory more access to management as well. I created a dynamic access on the ASA policy indicating that, if you are a member of the Active Directory 'Managment' group continue. I have chagned the DefaultAccessPolicy to "Finish." With it, users could not connect VPN because they are not a member of this group, but access to manage the ASA is allowed due to this policy.

  Is there a way through the use of dynamic access policies I can afford access to the administration (SSH, AMPS, etc.) by matching to membership in a group and will allow normal users to VPN in successfully, but not give them access to the management of the ASA?

  I just try this but it seems that I should be able to swing that?

  Thaks in advance.

  Hello

  You can try to apply the DAP and configure the filter ACL network. allowing only the protocols you want to that they can access.

  Kind regards

  Anisha

  P.S.: Please mark this thread as answered if you feel that your query is resolved. Note the useful messages.

• I have been a member of the CC, but had to leave for financial reasons. I have re installed my old version of CS6, but I get a pop up blocking my access to the program and telling me to renew my membership. What can I do?

  I have been a member of the CC, but had to leave for financial reasons. I have re installed my old version of CS6, but I get a pop up blocking my access to the program and telling me to renew my membership. What can I do?

  You are right!

  Try to uninstall the full CS6 using Adobe - Adobe CS5 Clean Tool and then install it via applications download Creative Suite 6

  Hope that helps!

• Is it posible to allow access between the host and virtal machine without wired network?

  I want to use my laptop to show him that I did in the virtual work to other people at my home.

  However, the laptop is ofen not allowed access to the network in their office.

  Is it posible to allow access between the host and virtal machine without wired network?

  VMware player

  My virtual machine is filled to the physical network adapter and use the static IP address.

  Brad

  Setting of the virtual machine: filled

  Change that to each host only (what Continuum called VMnet1) or NAT (VMnet8).  Both use a separate virtual NETWORK card to connect the physical computer virtual host, independent of any NETWORK adapter on the host.

  ... Since the machine host (win7) could not get IP, ping fail to VM (192.168.1.5)...

  Because the connection between the guest and the host is through a separate NETWORK card, you must use the 'other' IP address.  Access a prompt on the host computer and type IPCONFIG to view the IP address of VMnet1 and VMnet8 NIC.  Then use this IP address instead of 192.168.1.5.

  And when you have changed the network management modes (i.e. of bridged to host-only), Windows does not automatically renew its IP address.  The virtual NETWORK card uses a different subnet if you need to renew your DHCP lease or change your static IP address to work with the new subnet.

• Firefox bookmarks bar does not allow me to drag-and - drop Web site icons. I went into the display and click on "bookmarks bar".

  Firefox bookmarks bar does not allow me to drag-and - drop Web site icons. I went into the display and click on "bookmarks bar". bookmarks bar but her but its not allowing me to drag and drop the icon on the toolbar. I tried everything it is supposed to do, but his does not work. his frustration.

  Stef. /. \

  Make sure the toolbars like the toolbar 'Navigation' and the 'personal bar' are visible.

  • View > toolbars
  • Right click on empty toolbar space

  Use the toolbar (Customize) to open the Customize and set the toolbar to display items.

  • Make sure the "bookmarks toolbar items" are on the personal bar
  • If "Bookmarks Toolbar items" is not on the bookmarks toolbar, then FRY it in the palette of the toolbar in the window the bookmarks toolbar Customize
  • If the missing elements are in the toolbar palette then drag them from the window, customize the toolbar
  • If you do not see an item on a toolbar in the toolbar palette and then click the button "Restore default" to restore the default toolbar configuration
  • https://support.Mozilla.org/KB/how+to+customize+the+toolbar
  • https://support.Mozilla.org/KB/back+and+forward+or+other+toolbar+items+are+missing

  You can check the problems caused by a corrupt localstore.rdf file if the above didn't help.

  • http://KB.mozillazine.org/Corrupt_localstore.RDF

• Microsoft Update site says that I am not the administrator

  I'm the ONLY user/owner/manager on this laptop, when I go to the microsoft update page, it "scans to see if I have the harware appropriate" to use the site: then, he tells me I have to be logged on as administrator to use the site... I AM THE ADMINISTRATOR! How to fix this very odd situation?

  Vikingdad,
  Please post with the information requested here: what to post in the Windows Update forum
  Start with these troubleshooting steps and post returns with the requested info and arises from the troubleshooting.

  Clean boot your PC, and then run Windows Update.

  Reset the Windows Update components

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Re-uploaded because there was no access to the web, and it is not yet. Opens in private browsing, no Firefox tab is visible, so I can't do anything.

  I don't remember having chosen Private Browsing until I deleted Firefox on my computer. After you download from the Web site, the same screen appears. It does not resemble the Web site displays. I have a screenshot, but don't see a way to fix it here.
  The top line is blue background of Windows and said "Start Mozilla Firefox - Mozilla Firefox (private browsing) Page".
  Lower than that of the context Tan the usual File, Edit, View etc.
  Lower than a tab with: the image of Fox and the "Mozilla Firefox Start Page.
  Thaat below: arrow, arrow, box "go to a Web site", and arrears on the right a blue g and a tab drop down to search engines, down for downloads and the symbol of the House.
  bottom line usual Google that shows that my most used bookmarks
  The large area below that contains the symbol of the Fox in the Center above the search box (which does not). In the upper right corner is "mozilla" gray type.
  Crossing the lower part is a clear grey banner with "downloads, Favorites, history, modules, sync and Settings" with their symbols above.
  I had to remove PC Matic Supershield to get the download to work at all, and now after hours of tests, I am right where I started.

  Make sure that you are not Firefox running in (permanent) private browsing mode.

  • https://support.Mozilla.org/KB/private+browsing
  • Tools > Options > privacy > Firefox will be: "use the custom settings for history".
  • Uncheck the box: [] "always use the navigation mode private.

  You can check for problems with preferences and try to rename or delete the file prefs.js and possible prefs - numbered # .js and a user.js file possible to restore the values all default prefs.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

  Try to start the computer in safe mode Windows with network support (on the startup screen, press F8) as a test to see if that helps.

  One possible cause is security software (firewall, antivirus) that prevents or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls

• Access to the Internet and get a "atl100.dll" error when you try to use Firefox

  I just reinstalled Vista Home Premium and everything was going well for two days, but I can not access the internet regardless of the browser that I use and when I open Firefox, I got an error of "atl100.dll", I am afraid that my files cd, especially the .dll files can be altered, where can I find a good (and costs nothing) copy of the file atl100.dll? Please help as soon as possible. Thank you!!

  Original title: Re-installed Vista Home Premium and cannot access the internet & get a "atl100.dll" error when trying to use Firefox and IE just is not access to the internet either

  Hello

  1 did you changes to the computer before the show?

  2. What is the full error message?

  3. who is the antivirus installed on the computer program?

  4 are you using wired or Wi - Fi to access the Internet?

  5. What is the version of Internet Explorer installed on the computer?

  The possible causes:

  • ATL100.dll file is missing, as it was accidentally deleted from your computer
  • ATL100.dll file is damaged by viruses and your computer cannot access the file.
  • ATL100.dll associated with registry files is corrupt and obsolete.

  Perform the steps:

  Method 1: Perform a SFC scan on your computer to fix the corrupt dll files.

  Reference:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2: Run a scan antivirus on your computer.

  www.Microsoft.com/Security/Scanner

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Method 2: Reset of internet explore and check. (If you use Internet Explorer)

  How to reset Internet Explorer settings

  http://support.Microsoft.com/kb/923737

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  For more information, see the links:

  The problems of Internet connection

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  I hope this helps.

• Issues of access to the administrator account of

  I have a laptop that has 3 users.  I'm the administrator of this laptop and I recently tried to log in under my user name, but I am unable to do it because the computer does not recognize my password.  I made no change my password.  Accordingly, any changes that I want to do, to access my files, etc, are not possible.  I can still use my laptop, but only by a guest account.  What happened and how do I access my user/account name?

  MS Answers does not allow anyone help users to bypass the password protection... Regardless of the reasons.

  Here is the link to the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

  The only suugestion that I am authorized to offer is to reinstall Vista.

• Vista PC taken hostage by System Tools 2011 program - infected all access to the system and wants the credit card to disinfect.

  Vista 32 laptop SP2 infected Trojan System Tools 2011

  some of its files have been identified by Microsoft Security esentials but could not get rid of the whole virus

  She came back and took over the boot startup sequence.

  You start on the main office, but the in a few seconds, she resumed the Office

  No access to other programs.  It changes the wallpaper and it requires the form for

  System Tools 2011 with your credit card and related information to receipt the file to eliminate the infection.

  Safe mode still seem to work.

  The question seems to have started after downloading a PDF via ie and trying to open the .pdf file

  Can you help me?

  Kind regards

  GV

  Vista 32 laptop SP2 infected Trojan System Tools 2011

  some of its files have been identified by Microsoft Security esentials but could not get rid of the whole virus

  She came back and took over the boot startup sequence.

  You start on the main office, but the in a few seconds, she resumed the Office

  No access to other programs.  It changes the wallpaper and it requires the form for

  System Tools 2011 with your credit card and related information to receipt the file to eliminate the infection.

  Safe mode still seem to work.

  The question seems to have started after downloading a PDF via ie and trying to open the .pdf file

  Can you help me?

  Kind regards

  GV

  Hey Giorgio V

  read the uninstall information located under

  http://www.bleepingcomputer.com/virus-removal/remove-system-tool

  Walter, the time zone traveller

• Cannot access the internet using the account invited in Vista. Unable to access using the administrator account.

  This one is strange - and I repeat that the problem is that I can't access the internet by using the administrator account.  The guest account works fine.  All programs are there and launch the fine (IE, Live Messenger, Yahoo Messenger, etc.), but they cling right there when I try to log on or access to any Web site.

  While in the administrator account, I ran "CMD" in the run menu and can ping Yahoo, Google, etc. with success.  It's embarrassing - any ideas how the administrator account can act that way then the guest account works perfectly?

  Hello Allen LaBrune,.

  If you are able to ping the websites from the command prompt, it means that your computer connectivity is fine.

  ·         What is the antivirus installed on your computer protection software?

  ·         Have you tried to browse by disabling the firewall?

  Try disabling the firewall on the computer and check if you are able to navigate.

  If this does not work, reset Internet Explorer settings and check if you can browse.

  To use the feature reset the settings of Internet Explorer in the Control Panel, follow these steps:

  1. exit all programs, including Internet Explorer (if it is running). 2. If you are using Windows Vista, click Start, type the following command in the start search box and press ENTER: Inetcpl.cpl The Internet Options dialog box appears. 3. click on the Advanced tab. 4. Under Reset Internet Explorer settings, click Reset. Then click again on reset. 5. when Internet Explorer has finished resetting the settings, click close in the reset Internet Explorer settings dialog. 6. restart Internet Explorer. For you reference, you can visit the link for the following Article: http://support.Microsoft.com/kb/923737

  Thank you

  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• 8, no access to the administrator of the Windows account to all the

  Serious problem.
  I tried a lot of things, and that's what I remember to have done:

  It all started when my user account (Administrator) on windows 8 appeared with an error so I couldn't connect.

  The system connect as a guest instead.

  Then, I created a new normal account.

  Then I activated the build in the administrator account.
  I thought I solved the problem, I have not. But I have disabled the build in the account of administrator again.

  AND NOW, I can't get turned on again because every time I try to open msconfig or commando promt or such it ask me the password on the first account, with the error. SO I'm totally lost here.

  Help, please

  Hello

  If you are unable to access the original account, try to create an other administrator account that you can use.

  If you are unable to do this, you may need to use one of the restore options to repair corruption in user accounts.

  See the following Web site for 3 recovery options that you can use.

  How to restore, refresh or reset your PC - help of Microsoft Windows:

  http://Windows.Microsoft.com/en-in/Windows-8/restore-refresh-reset-PC

  Concerning