access to address violation

Windows XP Service Pack 3. When I try to call a Crystal (the end-user software) report I get 'access to the 16C58BD5 address violation.  Write to the address 33003600. How can I fix?

We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.

Please follow these instructions to collect data against crashes and upload them here, to your Skydrive or a service such as Rapidshare file sharing.

http://www.SysNative.com/forums/showthread.php/68-blue-screen-of-death-%28BSOD%29-posting-instructions-Windows-8-7-amp-Vista?p=303&viewfull=1#post303

http://SysNative.com/0x8/BSOD_Windows7_Vista_v2.64_jcgriff2_.exe

To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".

The procedure:

* Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
* Zip up the contents of this folder
Please, upload to skydrive or a file sharing service and put a link to them in your next post.

Go to start > search/run > cmd > msinfo32 and include it in the upload

To ensure the minidumps are enabled:

* Click Start, in the search box, type: sysdm.cpl, press ENTER.
* On the Advanced tab, click Startup and recovery... Settings button.
* Make sure that automatically restart is unchecked.
* Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
* Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

http://www.SysNative.com/forums/showthread.php/325-BSODs-but-no-dump-files

http://www.osronline.com/article.cfm?article=545

Tags: Windows

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