Access to the App Store

Similar Questions

• For 2 days were not able to access the App Store and regular a few adds on my iPad, but can be downloaded on my iPhone. I have reset the router, iPads, etc... No change. Help, please

  I can't access AppStore and some other operations ordinary adds on my iPad. Have reset and all routers. All updates current. I can do on iPhone. Is it me or Apple or what? Help, please

  Hello there jacquelinefrombburg,

  Welcome to the communities of Apple Support! It is a great place to get help with connection problems to the App Store and access other applications on your iPad. I know that there are some applications that I rely on every day, so I'll do my utmost to help find a solution.

  As point of departure, we will you force him to close all open applications on your iPad. Once you've done that, go ahead and reboot your iPad. Once it is up and running, test on the App Store to see if you are able to access. Here are some useful resources to guide you through the process described above:

  Force a nearby application on your iPhone, iPad or iPod touch

  Restart your iPhone, iPad or iPod touch

  If you still have questions, see the steps in this article. Even though the title says iTunes Store, the recommendations would still apply to the App Store.

  If you cannot connect to the iTunes Store

  As a step in isolation, it would be wise to check if you have problems with the App Store and other applications while using a Wi - Fi connection and cell phone. If the problem persists with the two types of connection, try resetting the network settings on your iPad. Please note that you erase all the stored passwords and Wi - Fi networks. To complete this step, go to settings > general > reset > reset network settings. After you restart your iPad, test the apps again.

  Take care!

• On my iTouch Gen 5, to access the app store results by requiring a password to one account Yahoo, I deleted a year ago.  All other parameters recognizes my current e-mail and password.  I tried everything I can think of.  Ideas?

  On my iTouch Gen 5, to access the app store results by requiring a password to one account Yahoo, I deleted a year ago.  All other parameters recognizes my current e-mail and password.  I tried everything I can think of.  Ideas?

  What you are your trying to do?

  If you update the application, you enter log on the account that was purchased to update. It looks like your case.

• How can I access the App Store from iTunes on my laptop?  (NOT my phone).

  How can I access the App Store from iTunes on my laptop?  (NOT my phone).

  Hello

  In iTunes, click on the Apps icon on the top left and an "App Store" button will show more to the right.

• Unable to access the app store for Windows

  When I try to open the Windows store it tells me that I am not connected to the internet, even if I am and won't let me access all the apps in the store. I can surf the web and do everything else on the computer but not open the app store.

  When I try to open the Windows store it tells me that I am not connected to the internet, even if I am and won't let me access all the apps in the store. I can surf the web and do everything else on the computer but not open the app store.

  First, clear the cache of the Store by opening a run window (Windows Logo key + R), by typing wsreset and pressing ENTER.

  If it does not heal (it probably won't), check the internet connection, either press the Windows Logo key + X (or right click on the lower left corner) and choose Control Panel > small icons > Internet Options > Connections tab > LAN Settings (bottom) and remove the Proxy Server tick > OK, etc.

• I can't access the App Store on my iMac running OS10.11.2

  I don't know if this problem is related to the 10.11.2 upgrade. When I click the App Store icon in the Dock or the Apple menu drop-down window empty arrives with a spinning wheel of gear in the top left corner and will continue indefinitely. There is no error message in the window.

  Have you tried opening the App Store in another user account?

  You have any type of firewall/antivirus that could block the Internet connection?

• Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Hello monorayfromportland,

  If you are unable to connect to the iTunes Store on your Apple TV, take a look at the troubleshooting steps below:

  If you cannot connect to the iTunes Store
  
  

  If you cannot connect to the iTunes Store on your Apple TV (4th generation):

  1. Make sure that your date and time are correct. Go to settings > general > Date and time.
  2. Check if your Apple TV software is up-to-date. To check the updates, select settings > system > software updates > software update.
  3. Make sure you have an active network connection. Go to settings > network.
  4. Check to see if other devices, such as computers or tablets, can connect to Wi - Fi and access to the Internet.
  5. Reset the wireless router by turning and then again.

  Take care.

• Installed Apps not updated in the App Store

  Updating macOS version 10.12 on MacBook Pro retina Sierra updates (end 2013) available in the App Store. When you try to update, receive the message "Apple Media Services terms and Conditions have changed. " ... To continue, you must read and agree to the new terms. I accept conditions and access updates. When you click on the app for the update, the same message again. Through accepting the terms and Conditions again and repeat the same cycle over and over again. May not know what is the problem?

  Start Safe Mode removes the system caches that can help.

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

  To leave safe mode, restart your computer without pressing any keys during startup.

  Then try to update applications.

• Unable to connect to the App Store since the upgrade to IOS 10

  Tried to restart App Store and phone. changed the password and recorded out and back in but still unable to connect. We will, get apps but when I try and download it keeps asking for the password and say that it can not connect. Someone at - it advice?

  Hello CT05,.

  Please ask for assistance with the App Store here in Apple Support communities. I understand how it is important to be able to download my new or existing applications on the App Store. Please try these things to see if we can get this to work for you as expected!

  The first thing we want to make sure is that all your data is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.

  Once you have your backup, please go to appleid.apple.com on your computer or via a web browser. Log in with the Apple ID you are trying to connect to the App Store with. If it connects, take note of the Apple ID and password. Try the same information on the iPhone.

  If this still does not work on the iPhone, please click Settings > Wi - Fi and turn Wi - Fi off. See if you can access the App Store on your cell data. If you can, it means that it some security on the wireless network that you are connected to that is blocking your connection. You won't be able to do this unless you use your cellular data or move you to a new wireless network.

  If you are not able to access the App Store on cellular or wireless data, please open this help article: If your iPhone, iPad or iPod touch connects to a Wi-Fi network. Check the section still not 'connect?' and look at the instructions to reset the network settings. What this does is actually reset some of your default network settings. You have to reenter your password to connect to wireless networks once this is done. Try again.

  Thanks again and have a great rest of your day.

• iPhone 6 s ios9.3 I can't use the App Store or update my application?

  I have 6 s ios9.3 phone I can't use the download App Store application and updated the app?

  Hi adynorway,

  I understand that you can not update the applications or access the App Store on your iPhone 6s. Let's see if we can get smooth it

  Now, I know the article below relates to problems with connecting to the iTunes Store, but the steps are relevant to the App Store as well. I would make sure that the Date and time is correctly defined or set to automatic.

  If you cannot connect to the iTunes Store
  https://support.Apple.com/en-us/HT201400

  Nice day

• hide updates in the app store

  I've continually updated 5 harassing me on the App Store - RAW updates for cameras that I will never possess and the latest iMovie and offerings of iWork I don't want.

  Surely it must be a simple way to hide these unwanted updates and disable the constant notifications and access network on these updates groups...

  Right-click on the update in the App Store and choose 'Hide '.

• Unable to update via the App Store system software or download

  Hello

  (I'm new to this forum and hopefully the below is enough for others to understand my problem)

  Since I have my Macbook Pro I have a huge problem for updating the software via the App store or by

  Download the files of the Apple update supports pages (for example osxupdcombo10.11.2.dmg).

  The ONLY way for me to update the software system is through resettlement (command-R during the boot process) of the

  system via the web, which i, in my case, a procedure of 5 hours each time.

  In the appstore, the need for updates is displayed, but when I click on the respective install button, the installation requirements

  are briefly "calculated" for 2-5 seconds, then the process stops without having to install anything.

  When I download the .dmg on the support page file, I can convert it to a .pkg file and start the installation. The process is running

  me through the entire list of subjects required to install (accept the terms, select the location to install etc etc) asks me to restart... but then

  nothing happens / past: the old version of the system continues to operate my MacBook. Using the procedure for re-Setup "command-R-Start-up.

  whenever I have slowly migrated to Yosemite to El Captain lion (now at 10.11.2), but it's certainly in the right way.

  I have been in contact with the local (German) Apple support hotline. They even have access to my computer to watch what I'm doing and how my problem

  If displays on the screen, however, could not help and promised to call back by the technician never happened.

  Recently, I was able to solve a problem of not being able to remove all the cards in 'Contacts' following a detailed recipe posted by Linc Davis in this forum.

  So I thought that Linc or someone else in the forum could help me with my problems of update.

  Thanks in advance

  PETERBBERLIN

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• When I try to access iTunes and App store I get a (OSStatus

  When I try to access iTunes and App store on my dock, I get an (error code OSStatus 28) Please help?

  Sorry, but your question has nothing to do with Apple networks, but is most likely associated with OS X. You may find that you will get better results to get a solution if you post in this area of the Apple Support communities.

  FWIW, here is a list of the error codesof Mac OS X.

• How can I read reviews of applications on the App Store for Apple TV?

  How can I read reviews of applications on the App Store for Apple TV?

  It is even possible to read or write reviews of applications on Apple TV?

  Access is not for the comments on Apple TV. You need to get the title in iTunes or the App Store on an iOS. Reviews of iTunes can often be found using your favorite search engine.

  TT2

• Cannot connect in the app store

  I turn on my pc and sign in with my e-mail address and password.  tiles windows 8 appear and then I created a Microsoft account with a Hotmail account and password.  When I try to connect to the application on the search bar, I enter in the store and when I go to download the app I want in the app Store on the floor, my email that I use to connect to the computer presents itself instead of the Microsoft Hotmail account and I can not access the store, I am asked to reset my password , and yet when I sign in the store to download a free game, my email which is to connect to the computer keeps appearing instead of hotmail

  Hello Sharon,

  Thanks for posting your question on the Forums of community of Microsoft.

  From your problem description, I understand that you are not able to connect to the app store.

  1. can I know why you want to create a second account?
  2. you receive an error message when you try to download it from the Windows store?
  3 - is the question accurse when you try to download any specific application?

  4. do you get the reset password error when you use the same account to access hotmail on the web?

  Method 1:

  You can follow the steps mentioned below if you want to use the 2 ID.

  a. open store click on Windows + C

  b. click settings

  c. click on your account and click on disconnect and then open store again and use the second ID that you created.

  Method 2: Reset store cache

  
  

  a.Right click the start screen (lower left corner)
  b "Run".
  c.Type: "WSReset.exe" and press enter

  Method 3:

  
  

  You can try to run Apps Troubleshooter

  Download and run the troubleshooter modern UI App and check.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Please use the following links as reference:

  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Method 4:

  
  Place the computer on the clean boot and check if the problem persists. You can track the item concerned to perform a clean boot.

  Perform a clean boot

  Put the computer to boot and check if the problem persists. You can track the item concerned to perform a clean boot.

  Perform a clean boot

  Follow the instructions (step 1 for Windows 8) given in this link to make a clean boot:

  http://support.Microsoft.com/kb/929135

  Note: After completing the steps in the clean boot troubleshooting, follow these steps to return the computer to a Normal startup mode.

  a. on the start screen, type in msconfig and press ENTER.
  b. on the general tab, type or click the Normal startup option, and then tap or click OK.
  c. When you are prompted to restart the computer, press or click on restart.

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you