Access to the mobile phone HTC WIFI problem

Hello

We have Cisco LAP wireless environment, The WLC is WISN (software version is 7.0.98.0), access point is Cisco 1142. We have a user with HTC mobile phone (OS is Android 2.2) can not access the WLAN (WEP key + WEB-based authentication), it must take a lot of time to get the IP address or IP address cannot be obtained. Is there someone have similar problem?

Best regards

Jackson Ku

Glad to know that it works...

At first I don't think that the problem was the device but conffigured load balancing...

Well, since you wanted to have certain amount of units in the network, by AP.  If this limit is reached by the AP, brand-new answer association will respond with code 17 the customer tell "hey dude, im complete, look for a different access point", is the customer later new which either decides if he get another one or continues to try to associate with the access point in the box...

This feature can be used in order to customers balance the load through towers on a single controller. Customers choose the AP based on the client to report Signal to noise (SNR) in this AP and the window of the load balancing.

Dynamic balancing works in the link phase. If active and the conditions to balance the load, when a wireless client attempts to join a TOUR, association executives of response are sent to the customer with a package of 802.11 response that includes the code of State 17. This code indicates that the PA is too busy to accept any associations.

It is the responsibility of the customer to honour, process or ignore this frame of response association with reason code 17. Some clients to ignore it, even if it is part of the 802.11 specification. The standard requires that the client driver must seek another AP to connect to since he receives a 'busy' of the first AP message he's trying. Many customers do not do this and send it to the request of the association. The customer in question is allowed on the network wireless during subsequent attempts to associate.

The controller sends a response with reason code 17 association frame to the client. If the customer decides to ignore the reason code 17, the customer can try the same AP again and this time the PA allows the customer to complete the association.

If the customer meets the association 17 response status code, the client then tries to associate with a different access point. For example, if balancing is activated and the window of load balancing is configured as five customers, when a sixth client tries to associate to the AP, the client receives a frame of response of the 802.11 Association with 17, status code that indicates that the AP is busy.

Here is the link on how it works...

http://www.Cisco.com/en/us/products/ps6366/products_tech_note09186a00809c2fc3.shtml

Tags: Cisco Wireless

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