According to the set printer wizard, my new printer software has been installed, but the printer will not appear on the section 'printers and faxes '.

You have a printer again, with installation CD. According to the set printer wizard, my new printer software has been installed, but the printer will not appear on the "printers and faxes" section in Control Panel. Model of printer - Epson XP-200.  Have a Dell, Windows XP.  Help!  Not even sure who to ask...

What version of XP (Home, Pro, Media Center) and service pack (none, 1, 2, 3)?

Printers and faxes is totally blank?

Open a command prompt window (start > run > cmd > OK)
Type the following in the black command prompt window and press enter
spooler request SC

You should see something like this:
Service_Name: Spooler
TYPE: 110 WIN32_OWN_PROCESS (interactive)
STATE: 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN
WIN32_EXIT_CODE: 0 (0X0)
SERVICE_EXIT_CODE: 0 (0X0)
CHECKPOINT: 0X0
WAIT_HINT: 0X0

What is the 'State' displayed for you?

Open the Services applet (start > run > services.msc > OK) and scroll down to "print spooler".  The status should be started and the Startup Type should be automatic.  What are the parameters of your correspondents?  If your print spooler is stopped, you can try to launch it by clicking on the link, but I suspect that it stops again.  Please report the results of your efforts.

Tags: Windows

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