Account blocked Hotmail cannot reset the password
Hello, my son hotmail account has been locked as when he went to get it old, that he had been compromised and that it could not use its password to reset it. Unfortunately, he cannot answer enough information on the form to reset password to confirm the account is his, and so won't let him change it. He can't answer his question because he doesn't remember, it may not send a password recovery to another email that he used is a veteran of my friends that I have disabled now, it doesn't have an x - box live account and it is not send emails to it. Only emails he receives, if any are those of a very few specific games that he has downloaded to receive codes playable. Unfortunately, he cannot even do more. He has only to set up the account for the games.
He wants to reset his password so that he can get the codes for downloads and playable content in the games there.
I have so far chatted with after-sales service that recommended I have contact support using a climbing form. I did and they said they can't help that I had to fill out the password to reset (insult to my intelligence to think that I had not tried) and then contact an online forum since it was "established public moderators Microsoft Account can better address your concern! I read a few threads and yes there is a reference to contact online support so have that filled again, but y at - it other advice out there on how it can reset the password to access his account? Thanks in advance.
There is nothing we can do here, we don't work for Microsoft and do not have access to all accounts and systems.
If you have already tried the password reset functions and cannot verify your account, then the account cannot be unlocked. It's a good idea to keep your phone number added to your accounts so that they can always check it out by calling you. Unfortunately, if you have the lead, you're out of options.
Tags: Windows
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DEAR MODERATOR, PLEASE READ THIS EMAIL CAREFULLY, IN ORDER TO AVOID THAT SUGGESTS A SOLUTION, I HAVE TRIED SEVERAL TIMES.
I tried for five days to access my hotmail without success. Wednesday, December 14 I accessed my account the morning normally. However, in the afternoon, I found that my account has been blocked, apparently due to receive a large amount of spam. I followed the link in the window that asked me to provide a mobile number, so a code can be sent to me, and I would then be able to unlock the account. I provide my number, but received no codes for this date.
I then entered the hotmail Help Center and asked a question asking for my account to be unblocked. I got a response the next day, saying the account was then unblocked and I could use it normally. However, I was unpleasantly surprised to discover that I couldn't open my hotmail, my password was not recognized. I tried to reset my password, but if you follow a link sent to an alternative email, every time since Thursday, the result was a page saying:
There is a temporary problemThere is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.
I tried to reset my password more than 10 times in the last four days and nothing. I tried different browsers, tried to optimize the browsers, tried five different computers - AND NOTHING.
I reported this problem on several occasions in the Help Center, but I got repetitive suggestions or 'solutions' that didn't work. Whenever I post an entry in my open question, I get the same suggestions over and over again. I realized that I'm only receive automated messages, and that no one really looking to my problem to offer assistance of effetive.
Can anyone help me please with a decent and effective action?
S ' Please don't ask if I tried different browsers, if I optimized browsers or if I tried other computers. I tried all of these options.
S ' Please don't tell me reset the password. Your system says "there is a temporary problem" every time it has been 4 days, so it is not temporary, of course.
-I would like someone to reset my password for me and send me a link to open my email. I have to open my email! I used it for over 14 years now, and this has never happened before!
Please do not ignore this. Read it carefully and help me!
Moreover, the account in question is the * address email is removed from the privacy *.
Hi annao,.
I don't know if you've already been on this link, but just in case, please see below:
http://explore.live.com/Windows-Live-Hotmail-hacked-account-FAQ
Also, as Windows Live has it's own Forum I'd followed with your other thread you posted in for assistance.
Thank you!
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I created an account to sync with my phone. I may have miss-typed the password, I'm not sure... but I can't sign in Firefox Sync in the desktop browser. I tried to request a password reset, but the email never happened. It has not arrived after several requests.
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HI mburtens,
Thank you for your question. Please check your spamfilters to the password reset request and please make sure that you are on the same version of sync on both devices. Firefox Sync troubleshooting and tips
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Please see this post "sticky" for useful information about your situation BBID:
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http://feedback.Photoshop.com/photoshop_family/topics/error_400-vxlxi
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my account BipolarSteve o
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Please follow the links below and check the issue:
Xbox LIVE connection issues:
http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in
Find your account Microsoft or the password:
http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/forgot-Microsoft-account
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https://account.live.com/ResetPassword.aspx
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Why is it so hard reset a password if I him not finished all the info. Dah
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Hi Jim,.
Thanks for posting your query in Microsoft Community.
I understand that you forgot your password and you cannot reset the password. Ideally, if you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to connect to Windows and you will need to re - install Windows.
If your system is connected to a domain or a workgroup, then I suggest you to consult the following link to reset your password:
In addition, consult the following link:
What to do if you forget your Windows password
Hope this information is useful. Let us know if you need more help, we will be happy to help you.
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Please join the Windows Live experts in the Windows Live Solution Center community to try to regain access to your Hotmail account. The link below will take you directly to their forum for security account.
Windows Live Solution Center - Windows Live ID. -
My account has been blocked because someone entered the password wrong too many times
My account has been blocked because someone entered the password wrong too many times. I did a reset on my password but I can't evaluate my account for more than 24 hours now, why?
You did not bother to tell which e-mail program you use.
So, let's assume that it is one of them.
View all Windows Live and Hotmail questions in the appropriate forum found here:
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iOS block report because of the third-party application, I answered and they managed remotely on the computer, now I know it's a scam, I turned off and reset the password, I'm in the clear?
If you allowed anyone remote access to your computer (and you're talking about a computer since you mentioned iOS which is the OS for iDevices; computers run on Mac OS X), while no one knows what they were able to install. Assume the worst and:
Notify your credit card company / bank of potential fraud
Change your bank accounts and report your fly/fraud credit card
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And, finally, erase your entire hard drive and reinstall the OS from scratch using recovery or your original installation disks.
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The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
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I have a laptop Elitebook 820. Please help someone!Hello
Unfortunately, business machines such as Probooks or EliteBook have more strict security consumption patterns - they do not produce "stop codes", the password cannot be derived from the serial number and the code is stored in a nonvolatile memory to remove the RTC cell does not reset the password in this case.
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Kind regards
DP - K
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