account debited, app has not received payment

Hello and thank you for your time,

Have you never heard of the school of dragons app? Its a fun game (even so childish). I was a member for three months, after three months, that my subscription has expired. I tried to buy another three month subscription, this is where the problem happened. My bank account was charged, but she "could not sync with breaks ' stupidly, (after experiencing several problems) I uninstalled and then reinstalled the app thinking that might fix things. He did not. I contacted the support of app team, only to have them tell me (on my problem of membership) contact the store of windows (microsoft) application because they have not received the payment. I tried to contact microsoft - the cat to help seems to be stuck on a 1 minute wait, which was no help, and I found no other way to contact microsoft to resolve my problem. Is there a way to fix this? either my money back or have the payment to cross into the app? Or maybe another way to contact Microsoft? Thank you in advance, I appreciate your time.

You will need to keep trying the procedure you gave.

Tags: Windows

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    ------------------

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    ---------

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    Loading dump file [C:\Windows\Minidump\120410-36207-01.dmp]
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    Kernel base = 0xfffff800 '02a0f000 PsLoadedModuleList = 0xfffff800' 02c4ce50
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    Loading the kernel symbols
    ...............................................................
    ................................................................
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    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
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    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

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    Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

    Follow-up: MachineOwner
    ---------

    0: kd >! analyze - v
    *******************************************************************************
    *                                                                             *
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    *******************************************************************************

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    ------------------

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    BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

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    ---------

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    Error 4

    Loading dump file [C:\Windows\Minidump\120510-17550-01.dmp]
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    Kernel base = 0xfffff800 '02a 67000 PsLoadedModuleList = 0xfffff800' 02ca4e50
    The debugging session: 00:15:22.449 Sun 5 Dec 2010 (UTC + 0:00)
    System Uptime: 0 days 0:25:01.151
    Loading the kernel symbols
    ...............................................................
    ................................................................
    .............................
    Loading user symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
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    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

    Error checking 101, {61, 0, fffff880009ea180, 1}

    Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

    Follow-up: MachineOwner
    ---------

    0: kd >! analyze - v
    *******************************************************************************
    *                                                                             *
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    *******************************************************************************

    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in a
    MP system in the meantime allocated. This indicates that the specified
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    Arguments:
    Arg1: 0000000000000061, Clock interrupt time out interval in nominal graduations.
    Arg2: 0000000000000000, 0.
    Arg3: fffff880009ea180, address the PRCB of the Hung processor.
    Arg4: 0000000000000001, 0.

    Debugging information:
    ------------------

    BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    Nom_processus: System

    CURRENT_IRQL: d

    STACK_TEXT:
    fffff800 '00b9c938 fffff800' 02a 85443: fffff880 00000000'00000101 00000000'00000061 00000000'00000000 ' 009ea180: nt! KeBugCheckEx
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