Account Hotmail has been hacked - and I'm not the only one...
Hello, I tried to get this resolved for three weeks now and free technical support found on the Windows Live Solution Center or forums does not help us. Not at all.
My free email MSN (hotmail) account was compromised 3 weeks ago. I pointed out to the Microsoft Abuse and in order to get a rear access account, I had to complete a password reset form and also go through the account validation process. Well, I did it everyday for 3 weeks and the process does NOT work.
Once you go through the validation, Microsoft sends you a link to your forum private-i click the link and enter my PIN code and then who is supposed to enter your private Forum, you can follow your incident report and instructions on how to get your password reset. Sounds good, but the link to the private forum NEVER works and you get an error message "resource not found" or you are returned to the main Help Page. VERY frustrating and if you read the forums EVERYONE is complaining about this.
The right technical support representatives keep giving us links to go through the process again and again and again. They does NOT address the problem or acknoweldge a problem. What happened to Microsoft SO many hotmail users have hacked their accounts? Hundreds of people are writing in saying the same thing - that their accounts have been hijacked and this spam email is sent to the their entire contact list. Hackers are changing their password and alternate email address and secret question.
No one is able to go through the process to reset their passwords successfully. I am in desperate need to recover my account. I tried to call technical support, but you do not support the MSN LIVE hotmail. forums and free support is USELESS. There must be something that anyone can do.
This is unacceptable - service free or not, completely horrible what is happening.
You send messages in a Forum of Vista.
And it's not Microsoft.
These are public Forums, hosted by Microsoft.
Hotmail forums:
http://www.windowslivehelp.com/forums.aspx?ProductID=1
They will help you when repost you your question in the Forums above for Hotmail.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
Similar Questions
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my girls hotmail has been hacked and they have changed the security issue in Spanish
my girls hotmail has been hacked and they have changed security issue for Spaniards and chenged the issue of safety to another question, not my original question how do I protect my little girl and RECOVER his Email account please.
I found by registering for my daughter for a Facebook account, and they say that someonelse already had this account. It can't be the case because we had my acocunt girls for a long time!
I FOLLOWED ALL the steps but because
1. they changed the security question to "my favorite place" and also in Spanish (I have translated question online) (THIS ISN'T our original question)
There is no way to change this.
2. I have an account with the said email address. I changed the password and I tried to connect through the hotmail page log but would not yet allow him.
Please HELP it is too young to have problems like this. Thank you
Hello
I suggest you to post the question in the forum below and check if it helps:
http://windowslivehelp.com/forums.aspx?ProductID=1It will be useful.
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I have an account that has been hacked and I don't know how to get back
I have an account that has been hacked and I don't know how to get back
Contact the software vendor for the account you're stuck on.
If it is an e-mail account, you can also contact your ISP.
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My girlfriend Hotmail has been hacked. It is now blocked, but able to unlock it must send an email to an old email that no longer exists. She can not even send it to me. And she can send to me, she can not fully answer the question are too personal and it does not remember its old passwords and other things. Is there a way we can call someone or go to his Hotmail, so she can unlock and change his password?
Unfortunately, this forum is not for Hotmail - they have a forum dedicated to issues where you will receive the best assistance. When you start a new thread on their forum, you can copy and paste your question above.
Hotmail support:
http://windowslivehelp.com/product.aspx?ProductID=1
Compromised account - unauthorized account access:
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41
Account has been temporarily blocked:
http://windowslivehelp.com/solution.aspx?SolutionID=f172cbee-3c73-4506-8a1d-4e6e82adb846
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account Hotmail has been hacked the password is stolen
Original title: Please help!
where I can speek to someone please its been now 2 days since I awhere that my hotmail account has been hacked the password has been stolen so changed, I can't reset the password or get into my account. spam mail is sent to my contacts. I also have my commercial home set up through automatic project on this account where is stored the information available to me how HOW do to cancel this account?
This forum is not for Hotmail and Live Mail.
You can find email Hotmail and live.com support here:
http://windowslivehelp.com -
Hotmail has been hacked and can not access
My email is hacked and I cannot access it and have not heard talk about technical support - I don't remember my answer to the secret question.
Hello
I'm sorry, but we cannot help with Hotmail problems in this Feedback Forum for answers
Please repost your question in hotmail in the hotmail link below forums
http://windowslivehelp.com/product.aspx?ProductID=1
ForumsConsult with Microsoft Certified Solutions____________________________________________For the different Forums for Windows Live Applications, select the link belowWelcome to Windows Live Solution Center -
Account Hotmail has been hacked. Can someone help me with this, please?
I tried logging into my facebook today and he told me that someone had changed my password at 04:18 .hich is certainly not me.
then when I tried to have facebook send me an email to reset my password... my hotmail was hacked too.
So I had to create a new email and block my facebook account. I would really like to make my od emil back however. is there someone who can help me with this? I can verify who I am and everything. Please contact me at my new email. its * address email is removed from the privacy *.Thank you!
-Ashley Groff
Hello
You should also check with Facebook help and Support and their Forums.
Facebook - help and Support
http://www.Facebook.com/help.phpFacebook - Facebook Contact and support of Facebook
http://www.Facebook.com/help/?page=835Facebook - Forums
http://getsatisfaction.com/Facebook---------------------------------------------------------------------------------------------------------------
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usError message "your account has been locked" when trying to connect
http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I had my hacked hotmail account and send a message to all my contacts I have been robbed under threat in Madrid and are in urgent need of money. I can't access the account because hackers changed the password. Not only can I not access all the information stored in the account, but it arouses real concerns for my friends who did not realize that it is a scam. The Hotmail Web site is the best thing to useless because it's just sent me round in a circle without giving me answers about how to access the old account, (I had to put in place a new). Is there anyone who can help me with this you problem? On Hotmail forum site, it seems that there are many people suffer from the same problem and not able to get answers.
Hello
Please repost your question in hotmail in the hotmail link below forums
http://windowslivehelp.com/product.aspx?ProductID=1
ForumsConsult with Microsoft Certified Solutions____________________________________________For the different Forums for Windows Live Applications, select the link belowWelcome to Windows Live Solution Center -
Please help me stop my hotmail account, some in hacked my email and changed the password and secret question
I'm in big trouble please help me somehow please
You'll probably want to ask this question in the forums of Windows Live Hotmail: http://windowslivehelp.com/forums.aspx?productid=1. If you set up a backup Email you may be able to use it to access your account; If all goes well, it has not been changed. Good luck!
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Account Hotmail has been hacked
Hacked husband hotmail account, and it is impossible to access or connect to leave this message itself. Window of 3 days missed to reset the password after validation. Ask phone conversation with a human voice direct to reset and he find his hotmail. Suffering of the company. Page solutions worked for me. Thank you for your help in this matter. Please call our front desk at xxx-xxx-xxxx for this problem; pray for a quick response. Ruth sends.
Nobody calls you in this forum. And, you need to remove your phone number. You will now open to many unhinged calls.
View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/ -
I need to give additional details on windows live solutions Center, but have no idea how do, I completed the form on my contact information but I need to add additional details to allow me to take control of my hacked account, help?
Submit all Live and Hotmail queries on the forum right here:
Windows Live Solution Center
http://windowslivehelp.com/ -
my friend hotmail has been hacked and they have changed the security issue and the password, we do not know what to do to get it back, we tried everything.
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41 if this post answered your question, click mark as answer .
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My email has been hacked and I forgot the password of accounts alt
pls help my msn account has been hacked and I cannot change the case of password that I forgot the account alt pls help
Hello
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/
Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx-----------------------------------------------------------------------------------------------
Then contact their Support Pages live if it is a premium account.
The customer service
MSN billing
1-800-672-4551How to contact MSN customer service
http://support.Microsoft.com/kb/940784MSN - contact support
http://contacthelp.com/directory/Internet/Internet+service+providers/MSN?ListingID=126MSN support
https://support.MSN.com/default.aspx?WA=wsignin1.0&St=1&wfxredirect=1MSN Member Center
http://membercenter.MSN.com/signin.aspx?ru=%2fdefault.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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E-mail address of hotmail
My email account has been hacked and changed the password. I'm trying to get a contact address for hotmail get this account deleted
Unfortunately, this forum is not for Hotmail. They have a dedicated forum for any questions.
If your account has been hacked:
Compromised account - unauthorized account access:
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41
Hotmail support:
http://windowslivehelp.com/product.aspx?ProductID=1
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How can I delete an email without sending a confirmation to this account? My hotmail account has been hacked and they have added an additional email address to recover passwords for security. To remove the address, the only apparent is to send a confirmation email to the address I want to delete. It is counterproductive. I have a password, but if they can obtain the information via another email address, my account is never going to be safe. I got this address for a long time and do not want to lose. However, he begins to feel that my only option is to go with another provider.
Thank you
original title: remove email addressAfter all the Hotmail issues in the appropriate forum found here:
http://windowslivehelp.com/
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