Account Hotmail has been hacked - and I'm not the only one...

Hello, I tried to get this resolved for three weeks now and free technical support found on the Windows Live Solution Center or forums does not help us.  Not at all.

My free email MSN (hotmail) account was compromised 3 weeks ago.  I pointed out to the Microsoft Abuse and in order to get a rear access account, I had to complete a password reset form and also go through the account validation process.  Well, I did it everyday for 3 weeks and the process does NOT work.

Once you go through the validation, Microsoft sends you a link to your forum private-i click the link and enter my PIN code and then who is supposed to enter your private Forum, you can follow your incident report and instructions on how to get your password reset.  Sounds good, but the link to the private forum NEVER works and you get an error message "resource not found" or you are returned to the main Help Page.   VERY frustrating and if you read the forums EVERYONE is complaining about this.

The right technical support representatives keep giving us links to go through the process again and again and again. They does NOT address the problem or acknoweldge a problem.  What happened to Microsoft SO many hotmail users have hacked their accounts?  Hundreds of people are writing in saying the same thing - that their accounts have been hijacked and this spam email is sent to the their entire contact list.  Hackers are changing their password and alternate email address and secret question.

No one is able to go through the process to reset their passwords successfully.  I am in desperate need to recover my account.    I tried to call technical support, but you do not support the MSN LIVE hotmail.  forums and free support is USELESS. There must be something that anyone can do.

This is unacceptable - service free or not, completely horrible what is happening.

You send messages in a Forum of Vista.

And it's not Microsoft.

These are public Forums, hosted by Microsoft.

Hotmail forums:

http://www.windowslivehelp.com/forums.aspx?ProductID=1

They will help you when repost you your question in the Forums above for Hotmail.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

Maybe you are looking for

  • How can I get a new firefox profile?

    My firefox was working properly before, I made a few bad decisions (I deleted a bunch of stuff, I know now that I shouldn't have deleted) and now when I try to open it, I get a pop up window that says: 'Missing profile '. Cannot load your Firefox pro

  • HP Jet 8 5801: Bios password forgotten on tablet of 8 HP flow

    A user to put a power on bios password on their CV flow Tablet 8 and can not remember.  Is it possible to erase it if the system can be recharged?

  • How to get to emoji with the keys on the keyboard.

    I wish I could get emoji using the keys on the keyboard, but don't know how.  "Edit" shows the symbols ' ^ command space "than to use.»  What I don't understand is the 'space '.  I assumed that this meant the space bar, but that can't be it.  It make

  • How to serve a notice on the company

    My son Simon bought two sets of Apple iphone 5 s gold 16 GB from Apple Pty Ltd. PO Box *, South of Sydney, NSW * void tax bill No. * dated 23.10.2013 for his parents carrying our IME * and *. The game wearing No. IMEI * with no. Sl C3 * RC6 was used

  • Photo albums print iCloud by using Lightroom/Blurb

    I have several albums of photos to iCloud I want to print in photo albums. Ideally, I would like to use Lightroom/text of presentation. What is the best way to do this and get the maximum resolution? I downloaded using mobile Lightroom but they searc