Account suspended, cannot change the method of payment

My account is suspended for non-payment. Need to change the method of payment. MS Help says ' 3. under subscriptions, click on manage, and then click on change the payment option for the service you want to migrate. "Cannot find this option.

Hi JK10110


Thanks for posting in the Microsoft Community.

Given that the account is suspended I recommend you contact the Microsoft store and check if it helps.

I suggest you check out the link below.

http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

Please report if you have any questions. I'll be happy to help you.

Tags: Windows

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