account user corrupted and files in the process of disappearance

I use my second account mainly and my documents such as letters and addresses in soft micro works are endangered. Records are missing too. I do a search on the hard disk and there is no information. In microsoft works history information is there, but when you click on a file, it indicates that the file has been deleted. I use virus protection and the analyses. When I load a program from a CD-ROM program works fine on the adminstrative account but errors appear on the secondary user account. I tried to make a new user profile and I have the same problem. Could someone please recommend a solution to this problem. Do I have to reformat the hard drive? Any help will be appreciated.

It is possible that your user profile is damaged.  When this happens, Windows creates a new profile for you and when you connect, it looks like an office of a new user fees.  The files stored in the user (under 'My Documents') profile will be absent as well.  If you start the Explorer and look in the directory "C:\Documents and Settings", you will probably see a folder with your problem with that user name and contains your old files (let's call it 'user') and maybe another folder with the same user, followed by a point and maybe the computer name (such as "user.computer") that represents the profile of recovery system.  If that's what you see, the following article should help you recover:

"How to recover damaged Windows XP user profile"
  <>http://support.Microsoft.com/kb/555473 >

HTH,
JW

Tags: Windows

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