Acer aspire 532g - e5. No sound from integrated speakers

as mentioned in the topic, the machine is acer aspires e5 - 532g, os: windows 8.1.

There is no sound coming from the built-in speakers. they are the default device and are not dumb. I've uninstalled and reinstalled the driver several times, used the driver from the CD-ROM of resources goes hand in hand with Notepad, uploaded to the site and the acer site realtek and still no sound. However, if I connect an external speaker (a stereo cd player), it plays the sound.

the laptop is brand new, so of course I had no time to break

any idea, fellows? struggle with this since 3 days, read tons of forums and cannot always know whats wrong

Because the laptop is new I guess the wire to the speaker on the motherboard connector has come loose, or the wires were pinched during Assembly. If you new enoough, just swap out with your provider. If it's a little too late for that, contact Acer support and they will repair it for you.

Tags: Acer Software

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